Playing unprotected ripped tunes on other MP3 players?

My friend has an ipod formatted for Windows. She set the preferences to import files in an MP3 format. She ripped (imported) unprotected songs, in this iTunes MP3 format, from CDs.
They played on her iPod, no problem.
But when she tried to import them into a generic (non-Apple ipod) MP3 player those files would not import.
She was told by the manufacturer of this generic player that iTunes MP3 files are not true MP3 files.
Is this accurate?
Also, read in another discussion that others have had this problem and that using Windows Media to rip an iTunes burned CD would be the way to go. This is what was written:
"The only way I have found to use iTunes songs on my MP3 is to burn my playlist to disk using Itunes burn disk. Then using windows media player version 11 "rip" the CD to the library. This will put it in a wma format that can be read by you MP3."
Is that the only way around this problem or is there some easier way to get unprotected iTunes imported songs to play in a non-ipod player?
Thanks, Panther

She was told by the manufacturer of this generic player that iTunes MP3 files are not true MP3 files.
Is this accurate?
No. They are regular and "true" mp3 files.
Make sure the files are RIP'd with a compatible bitrate for the mp3 player.

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