Playing video in captivate 5

I'm trying to insert a flv. video into one of the slides but it will not play.  Is there something I'm obviously not doing?  Everything comes up like it's supposed to but it won't play.  Any suggestions would be helpful.
Thanks

Welcome to our community
Sorry but we need more information. Your post is similar to walking into a garage and saying your car won't go. It leaves too much to the imagination.
Does it start? Does it go into gear? Does it sputter and die when you press the accelerator pedal? Are the brakes locked up?
So you told us you inserted an FLV and it doesn't play. Where are you expecting to see it play?
Did you expect to see the FLV begin playing immediately upon inserting it on the slide? Like you would if you opened a YouTube page on the web? If so, that doesnt' happen. You just inserted a placeholder that will present the video after you publish your movie.
Did you preview and you aren't seeing the video play during the preview? If so, how exactly did you preview? There are many ways. Perhaps the manner in which you are previewing doesn't allow the video.
Did you publish and you aren't seeing the video after you publish? If so, where are you running the file from? Local PC or did you copy it to a web server?
As you can hopefully see, there aren't any pat answers. We need lots more information.
Cheers... Rick
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