Playlist and duplication of the songs

Hello,
First of all i would like to know why a great company like apple computers does not suport an email for the customers, (maybe there is an email support but i could not find it).
THE PROBLEM : I create a playlist named for example (My Albums), and i want to insert a hole album. So far so good. But if i make the mistake to reinsert the same album in the same playlist (drag and drop), then itunes does not inform me about the duplication but it simply inserts the songs again. Unfortunatelly i have to delete them song by song. It is very boring!!!! I beleive that i do not make any mistake and i think that this is a problem of the program. I suggest that it would be great if in the next version of itunes this problem would be solved!!
Thanks a lot
MacBook Pro Mac OS X (10.4.9)

You could do this.
Create the playlist (Playlist 1).
Before adding songs to it, create a new smart playlist called Not Playlist 1.
Match rule Playlist is not Playlist 1.
Select this and drag songs from this smart playlist to the other playlist.
If the song is already in Playlist 1, it will not show up in in the smart playlist to be able to drag to Playlist 1.

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Playlist and duplication of the songs

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