Playlist shows music but the files aren't there

I recently upgraded to an iPhone 4 and reinstalled my music, etc from my 3g phone. After the install all of my music appears in iTunes and on my phone but when I go to play it - the files are not there. What gives? Any suggestions?

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Reset the iPod and music doesn't show up... but the files are still there..

I had to reset my nano (just a soft reboot). Supposedly when you do this, you do not lose your files. Wrong! Well... not completely. The files are still there if I look under the iPod in "My Computer" but, tho iTunes recognizes the iPod, there is no music contained in it through iTunes or just using the iPod itself.
Please help!! I don't know if I changed some sort of setting or if I'm screwed here. I still have the files but I was kinda hoping not to lose my playcounts/ratings/etc.

Is this how you reset?
Resetting iPod
If so, you should not have lost music. Also, why did you reset the iPod?
Anyhow, is there still music on your computer in iTunes?
If the music is in your iTunes library, restore your iPod...
Restore the iPod
Then reload everything.
If the music is not on your computer, use this to get the music off of the iPod and back onto the computer. Then restore the iPod and reload everything (once you are sure that your music is on your computer)...
MacMuse: Computer Crashed
btabz

I need help every time my iTunes library updates i get this error messege: The iTunes.itl file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder. but the file should be there.

Every time I have to upgrade iTunes it gives me this messege:'The default location for this file is in the "iTunes" folder in the "Music" folder.' the file should be there but I don't understand why it does this every time Apple upgrades the Itunes library. Its on the computer somewhere but it only affects this login on my computer (meaning on this Windows Account). Why does my iTunes do this? Then I have to spend hours placing all my libraries back together and all my music back into the library. Which usually takes me a few days to sort all out. What is wrong with my iTunes? The iTunes folder is a folder in my Music folder where I store the iTunes music/files/libraries at on my computer so I can have all of the iTunes files in one place on my computer.

I have a Windows 7 operating system my computer runs from.

When I plug in iPhone (5.1.1) to computer, playlists show up on the iPhone (when plugged in), that do not appear when it is not plugged in. And I can't erase them. I have iTunes match, and deleted all my music on the iPhone, but that had no effect.

When I plug in iPhone (5.1.1) to computer, playlists show up on the iPhone (when plugged in), that do not appear when it is not plugged in. And I can't erase them. I have iTunes match, and deleted all my music on the iPhone, but that had no effect on the phantom playlist that shows up on the PC when I plug in the iPhone to the PC. I cannot manually move songs or playlists from the PC to the iPhone
Help greatly appreciated.

Unplug your Iphone out of your computer and replug it back in. It took me several times before I could do this

Tried to connect my ipod to TV through USB. Can play music but the TV cant detect video files

Hi. I have an ipod nano 4th generation. I am obsessed with Doctor Who but unfortunately I do not have BBc America. I watch from itunes on my PC. I would like to sync the shows on the ipod and watch on TV. I am aware i can purchase apple's A/V cable, but i have found that my TV also has a USB port. I plugged in my ipod and four menus came up, "video" "pictures" "music" and "settings". I can play music but the Tv wont find the video files on the ipod.
Thanks!!!!

iTunes Match on your computer can give you the same higher quality files.
Run iTunes on your computer. Show your music library by Song in list view. Add the columns for Bit Rate, Kind, and iCloud Status to the list view.
Any song that is shown as Matched for iCloud Status, that is NOT already 256 kbps (or higher) for Bit Rate can be downloaded from iCloud at 256 kbps AAC. For example, if you have an old album from a music CD that you ripped years ago at 128 kbps MP3, and it is "matched" by iTunes Match, you can replace the lower quality files you have now with 256 kbps Match AAC audio file (which is shown for Kind).
To do so, select the song, or a set of songs, on the library list. Press Delete. Confirm you want to delete the song (but do NOT check the box to delete song from iCloud) and choose to move song file to the Trash. The songs remain on your iTunes library list, with a "cloud" download button next to the song name.
Click that button to download the song from iCloud. Because the song is Matched, you get the replacement as a 256 kbps AAC audio file, instead of the original 128 kbps MP3 file (or whatever lower quality format it was before).
You can go through your iTunes music library, and replace lower quality Matched songs with higher quality versions, thanks to iTunes Match.

TS4057 I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What d

I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What do I do?
I also got Motion and can't figure out how to use it with Final Cut Pro X. Any help woud be great. Thanks

I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

I have downloaded a music file through a downloader . But the file is not found in the captured in music player . How can I locate the physical location and move the file . I cannot do via itunes also .

I have downloaded a music file through a downloader . But the file is not found in the captured in music player . How can I locate the physical location and move the file . I cannot do via itunes also .

Exactly what do you mean by a 'downloader'?
Thanks
Pete

I am receiving excel files, which I need to convert with my macbook pro...I did this with export, but the file I got didnt show graphs as it should...can you help...do I need to buy excel for Apple computer, or is there any easier way of dealing with it..

I am receiving excel files, which I need to convert with my macbook pro...I did this with export, but the file I got didnt show graphs as it should...can you help...do I need to buy excel for Apple computer, or is there any easier way of dealing with it..does App "Numbers" help here?

Numbers should be able to read Excel files without any problems. If Numbers does not read the graphics properly then you can try Excel Online. https://office.live.com/start/Excel.aspx

ITues 11 picked up on my entire extensive movie, tv show and music collection flawlessly, but importing a movie into iT11, it shows up in the list view, in get info the assigned artwork shows up, but the movie doesn't show up in the non-list (with artwork

iTunes 11 picked up on my entire extensive movie, tv show and music collection flawlessly, but importing a new movie into iTunes 11, it shows up in the list view, in the get info window the assigned artwork shows up, but the movie doesn't show up in the non-list (with artwork) view.
The media collection is on an external drive. And on my older Snow Leopard machine, the newly imported movie also shows up (with artwork) as it should.
Just not in iTunes 11 non-list )main movie) view.
Any ideas on this?
Cheers!

Wait - I meant to say that on the older machine the newly imported move shows up correctly using Front Row, not in iTunes.
Besides, i just noticed that my my hardware profile is not up to date - I am referring to an iMac running MountainLion 10.8.2

HT204406 songs in my library show up, but the download icon(cloud with arrow) is not highlighting so I can't play the music

new hard drive so had to download a new library from the cloud. Songs are showing up, but the font is light as if shaded. When I click on the cloud download button for each song, nothing happens. The result is that I can see my songs but I can't access them.

Create a iTune and App Store account without credit card
1. Go to App Store and select a free app
2. Tap INSTALL APP
3. Create New Apple ID
4. Confirm Your Country
5. Agree with Terms and Conditions
6. Fill in your Apple ID and Password (must be a valid email address)
7. Create and answer your secret question e.g. What is the name of my dog?
8. Select NONE for Payment Method
9. Fill in Billing Address i.e. your address
10. Submit application for new Apple ID
11. Wait for verification email
12. When email arrive, verify your account
13. Start downloading your free apps

ITunes library has lost the past year's worth of content, but the files are still in the directory

Help! How do I restore the past 11.5 months' worth of content to my iTunes library?
Well this is weird. Suddenly my iTunes library has lost everything added since late January 2014 - almost a year's worth of content. Podcasts, audiobooks, iTunes purchases, MP3s bought elsewhere and imported, movies, TV shows - all gone. Apps added in the past year also seem to be gone, although apps acquired before then have the most current update. As far as I can tell, all of that content is in the file directory structure - it's just not in the iTunes library system.
Curiously, the "last played" data all seems current, except that many of the more recently played songs have gone missing; tracks that were modified in the past year, but were added in 2013 or before, are still listed as being modified in 2014. Anything changed in the past year remains changed; but anything added in the past year simply isn't there.
I have no idea what caused this. Earlier today iTunes crashed for random reasons, but that happens every week or two anyway; and for that matter this issue could have developed a couple of days ago, and I just didn't notice it. (I'm sure it can't be older than that - I would have noticed.)
I've got good Time Machine backups, but I'm not sure how to go about restoring this - I suspect that this help page tells me the steps I need to take, but I'd like to have some confirmation before going through those steps. (And that procedure doesn't involve Time Machine anyway, right?)
Theoretically I suppose I could also go through my directory and add the files to iTunes, one by one, but it would be extraordinarily complicated to figure out what needed to be added. I'd also like to get back all the metadata - played, unplayed, play count, last played, and so on.
Restoring the files from Time Machine doesn't seem to make sense to me, because the files aren't actually missing. Would restoring an iTunes Library.itl file help at all?
Thanks in advance!

Hm ... I guess I can't edit the post above. Anyway, I seem to have solved it by ...
Quitting iTunes.
Going into Home / Music / iTunes, and renaming the file "iTunes Library.itl" to "iTunes Library (corrupt).itl".
Entering Time Machine, and restoring the "iTunes Library.itl" file from a few days ago. I went back two days, which seemed far enough back to be "before" the problem but not far enough back to have trouble with recent acquisitions.
Re-opening iTunes - and everything seemed to be back in order.
So that's fine for now. We'll see if the solution is stable.
Very, very tentative assignment of blame: I believe iTunes crashed earlier today after I'd synced photos from my iPhone to iPhoto, and then iTunes crashed while iPhoto was closing (and taking its sweet time doing so). If that was indeed the case, that's at least the second time in the past couple of months that trying to sync iPhone photos to iPhoto has caused me significant problems. (The last time led to 80% of my iPhone suddenly being occupied by "Other", and a full restore of the darn thing.)

My iTunes is only showing music in the cloud.

This just started happening last night. All of a sudden, all of my playlists are gone and iTunes is only showing music from the cloud. All of my music is on my local computer but it doesn't appear in iTunes. I've turned off the cloud functionality and then no music is displayed at all. Because of this issue, my phone's music is no longer syncing to iTunes since I use a play list to sync. Same issue with my movies and apps. The entire library in iTunes has been replaced by the cloud. iTunes Match and Genius are turned off. They were never turned on.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
tt2

I have a iphone 4s that I am trying to syn. whenI look at Iphone content it shows music, but there is this symbol A dotted circle and these will not play.please help asI am frustrated.

I have a iPhone 4s that I am trying to syn. when I look at IPhone content it shows music, but there is this symbol A dotted circle and these will not play. Please help as I am frustrated.

Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
http://support.apple.com/kb/ht1808
If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
Regards.

Cannot 'Consolidate Library" : Copying music failed , the file name was too

Hi,
I am trying to move all the music library to my new computer ( this is my 3rd time of changing my PC). I tried to consolidate the library... but the message was
Copying music failed , the file name was invalid or too long"
I already moved the Itunes to my new pc, but my new Itunes cannot "Relocating my file"
Please help me

To find out which file it was, look at where you were
copying them too and see which was the last file
copied - and then go back to your source, and go to
the next one - it should be that one.
I just wanted to add that I had the same issue (failure to finish copying and "invalid or too long" error msg) and at first didn't see how looking for the last file copied would work since iTunes is copying into folders.
Duh.
Reverse sort by date modified (newest folder at the top of the list) then drill down to the folder containing the files being copied. Voila. There was the (missing) culprit, and I knew which file to rename in the source folder.
Thanks for the kick in the brain pan.
Sony VAIO PCG-V505ACP Windows XP Pro

I can't download the Adobe Edge Reflow. The file's downloading is successfull but the file doesn't go to my Creative Cloud so I can't install the programme. I have already install the Photoshop CC and the Reflow Plug-in for Photoshop. May I ask help? :) T

I can't download the Adobe Edge Reflow. The file's downloading is successfull but the file doesn't go to my Creative Cloud so I can't install the programme. I have already install the Photoshop CC and the Reflow Plug-in for Photoshop.

Hello
1. I am running on Windows 8.1
2. When running the installer file from https://creative.adobe.com/products/download/reflow I get the following choice
I click "OK" which doesn't do anything for me (CC is off).
I turn CC on and run the installer again. I get the following window that within few settings disappears:
Then - just for half a second it says "Launching Creative Cloud desktop" and then it brings CC to front, and that's all.
RF still not there.
3. I spoke ta support agent on the Adobe chat on Friday. He looked into my computer for an hour. Uninstalled After Effects (after failing to update it). For some reason all apps disappeared from the list. They then reappeared after he opened PS.
This morning After Effects is still showing up in my system and is operational.
Weird.
4. At the end the agent suggested maybe Firewall is the problem here. Trying that out now.

Playlist shows music but the files aren't there

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