Plays for sure will not recongize my pla

I recently downloaded the plays for sure firmware upgrade for my zen sleek photo. But when I plug it into my usb port the player shows its connected but the software doesn't. I am running vista on my laptop.
Help is greatly appreciated

When you uninstalled it and reinstalled it did the computer recognize it's If it did not do you know how to reset the player to recovery /rescue mode do a clean up & reboot from the recovery mode. Then try it again.http://forums.creative.com/creativel....id=5532#M5532 Did you get the pop up window with play with windows media player ,sync ect in the box?

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Just an update, transfer is still goin good, so all of you that are having those hangs and slow downs this 3 hot fixes posted in this forum under the MTP Thread seem to work for me. However, being a Regional IT Manager I know that what works for one computer doesnt always apply. I remember seeing the IMPORTANT Note just before I downloaded the firmware and I thought, naw... I dont need any updates, I do my Microsoft Updates so im cool, but the hotfixes mentioned are not CRITICAL updates so you have to manually apply them. In my opinion this is not really a Creative issue since they are depending on the files from the Play For Sure protocal and those are coming from Microsoft, so they have to kind of rely on whats out there and unfortunately for us poor *******s to update. I am wondering if they can include the hotfixes in their install? SOmething that would detect to see if the hotfix is present and if not, install? Just a thought, or at least prompt you to go get the hotfix first then install.

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Plays for sure will not recongize my pla

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