Plays in order, but not random (won't shuffle).  Shuts off in shuffle mode

My 1G (1st generation) ipod plays the songs in order, but not in (random) shuffle mode. In order mode, switching to shuffle turns the ipod off. If in shuffle mode initially, the ipod will not play at all. In shuffle mode, there's a green light on the front, initially, then it shuts off.
I believe it's a problem with the shuffle switch and/or shuffle mode exclusively.
I have reformatted, reset and done the "five R's" twice and the battery is fully charged. I've read about removing the switch in the back to clean it, but I don't want to risk breaking it. Any experience with this problem? Any experience with removing the switch?
Emachines   Windows XP  
Emachines   Windows XP  

My 1G (1st generation) ipod plays the songs in order,
but not in (random) shuffle mode. In order mode,
switching to shuffle turns the ipod off. If in
shuffle mode initially, the ipod will not play at
all. In shuffle mode, there's a green light on the
front, initially, then it shuts off.
I believe it's a problem with the shuffle switch
and/or shuffle mode exclusively.
I have reformatted, reset and done the "five R's"
twice and the battery is fully charged. I've read
about removing the switch in the back to clean it,
but I don't want to risk breaking it. Any experience
with this problem? Any experience with removing the
switch?
My first Shuffle (1st Gen) slide switch began behaving erratically... it would slide past the first position and was difficult to reposition in the play-in-order position.
At the time it was 1 month old and was replaced at an Apple Store. It's been working fine for over a year.
The slider can get crud under it and can be removed carefully when in the OFF position by sliding a butter knife blade under it from the bottom. it will pop up IF the operation is done carefully. DO NOT attempt this IF your Shuffle is under warranty...
http://www.ifixit.com/Guide/iPod/iPod-Shuffle/Hold-Switch/98/1/Page-1/Hold-Switc h

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