Pleas Update Bbm ( Z10 ) Difficult and complicated to use

HI IBM
Pleas Update Bbm ( Z10 ) Difficult and complicated to use
Dear blackberry support center we are facing many problems in the application of BlackBerry Messenger, Select All, copy the message (a copy of the message with the sender's name and this causes great inconvenience during re-send the message (Broadcast), ornate names, speed and freezing
Quick PLEAS
Thanks

I think it is great to have the name of the person when I copy a BBM line. Please do not remove it.
It gives context.
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