Please Apple Fix Itunes Backup!
I have been waiting for four hours to backup, when I could be using my Ipad.
I have been a windows pc user most of life and what drew me to now be a Mac Owner, Itouch Owner, and now a Ipad Owner was the ease of using your product except Itunes Backup and Sync.
Please give me some options like incremental, full, time to do back up, the ability to have a option to turn off backup when I connect to my Mac, Ipad, etc.
I have never even written to Microsoft once, because I didn't care.
I love Macintosh now and I am getting rid of all my Windows Machines for Macintosh. Please, change this horrible backup software to something more usable.
Thanks
Dennis in Las Vegas
DPJ1971 wrote:
Please Apple...
Dennis ~ Welcome to the discussions. You're not talking to Apple here — we're all just users like yourself. To send feedback to Apple about iTunes app, use this form:
http://www.apple.com/feedback/itunesapp.html
...And there are forms for other Apple products here:
http://www.apple.com/feedback
Similar Messages
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MY IPAD IS STUCK FOR ALMOST ONE DAY.. LAST NIGHT I TRIED TO INSTALL THE LATEST IS UPDATE WHICH IS IOS 6.1 BUT THEN MY IPAD2 TURNED OFF AND THE ITUNES LOGO AND USB CABLE CAME OUT ON THE SCREEN SO I TRIED TO CONNECT IT TO MY ITUNES ON MY COMPUTER AND IT SAYS RECOVERY MODE SO I CLICKED OK BUT THEN IT ALWAYS END UP CORRUPTED... AND IM CONNECTED TO MY INTERNET 24/7...I JUST DONT KNOW WHAT TO DO...I HOPE APPLEWILL FIX THIS AS OSOON AS POSSIBLE...SO DISAPPOINTED!! PLEASE HELP ANYONE... BEEN TRYING TO RECOVERY MODE OVER 150 TIMES...
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
When will Apple fix iTunes patch 11.1.4 for Windows?
More a post for any Apple admin who see this: Clearly your latest iTunes update has problems. How soon can we expect this problem to be fixed?
You don't need to open iTunes to back up the library. See Troubleshooting issues with iTunes for Windows updates and look in the further information area for backup advice.
tt2 -
every time i want to download an app something appears and it says that theres a billing problem with a previos purchase and im stuck with it for 3 months and i dont even have a credit card and i didnt purchase anythin i swear i only download free apps and now i have 43 updates and i want to download clash of clan my sister once gave me her user to download temple run 2 but shes not telling me her password so please fix it apple
You are not addressing Apple here. This is a user-to-user support forum.
As you do not have a credit card follow these instructions to Create an account without a credit card.
Contact iTunes Support if you require further assistance. -
When will Apple fix ITunes to work with Windows 7 (64)?
After many attempts, iTunes (10.5.1) can not synchronized with iPod . If I import musics or create a personal folder, all info will disappear after I close and re-open later iTunes. However works perfectly under Windows XP. It looks like an incompatibility problem between these two... When will Apple stop denying this and fix the problem? Two other friends have Windows 7 and they experience the same problem! All programs (iTunes, QuickTime and Bonjour were uninstalled and all folders removed from the computer. Even regestries were cleaned up!....Re-installed twice but iTunes still not function normally as far as synch features.
I don't know about iPod, but I'm running Windows 7 Home Premium x64 and other than a current problem accessing the iTunes store, it seems to work OK. I can sync my iPhone fine. Do you have a conflict with another software package you are running, like an anti-virus or firewall? It might not be, but in troubleshooting sync problems with my PC and iPhone previously, I found that I had a conflict with a firewall. The firewall has since been updated and is behaving nicely with iTunes now, but they can sometimes be a problem. Anyways, I hope this helps, but thought I'd mention that my Win7 x64 and iTunes 10.5.1 seems to sync OK in case it helps you to look for other causes to the problem.
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*Please* Apple, fix Safari color-management
Hey,
I was very happy with the SL update and following 10.6.2 regarding color management under OS X.
The problem is that Safari's own color management is broken. It reverts any untagged content to Monitor RGB. This is a huge problem on wide gamut monitors as they'll render over saturated colors (almost neon-like).
Apple should follow Mozilla's steps and see what they did with Firefox 3.6. It manages all colored content (whether it's images or CSS colors) and reverts everything to the ICC monitor profile you set on your preferences.
I cannot rely on Safari (or Chrome for that matter) anymore.
I know this issue is well-known and was reported before, but Apple has to fix this.
-FHI,
Best to put a bug in Apple's ear...
From the Safari Menu Bar click Safari/Report Bugs to Apple.
They will not respond but developers do read the reports.
Carolyn -
When is Apple fixing iTunes version 11.1.4 ?
11.1.4 doesn't work. I have 6 PCs, (Vista and 7) that all failed to update with 11.1.4.
The posted workaround takes too much time and doesn't always work.See Troubleshooting issues with iTunes for Windows updates.
The objection, while valid, doesn't move you move forward. Try the process in the second box. If/when you get stuck ask for help.
tt2 -
This wifi issue is bad, all other products I have work fine, but my iPad (fully update, re-installed, re-booted, etc...) will not work. Time to return it and switch to another vendor? Many of the solutions I see are change your router. I cannot change a Hotel router, a companies router! Please Apple fix this ASAP prem price and not working!
the iPad should work with most wifi routers. There are some old wife routers it may not. Your ipad coiuld have a hardware problem.
Does it work with some routers? Have you hung out in the lobby of the hotel and asked if other ipad users are having a problem. What does the hotel staff say?
You could carry a mini wifi router with you and connect the mini via ethernet cable.
Find the make and model of the wifi router. We can check if other ipad owners are having problem.
a 4g solution.
I recently signed up for FreedomPop.com. http://www.freedompop.com
FreedomPop provides 500meg of free 4g cellular data per month! You do need to buy their wireless device at $39. Your machine needs wifi capability. There are ways of getting bonus megs. One gig of addition data costs $10 per month. I used about 15megs per hour of lite internet surfing.
When signing up, you need to be careful with your selections. On some screens, the free option is a small link below the large button. FreedomPop employs a Pavlovian Dog < Operant conditioning > thing of getting you used to clicking on the large button then they change the large button to a paid add-on.
Once you setup your account, you need to go to your account options screen to turn off automatic paid data download once you exceed your quota.
The performance seems a little slower than my DSL connection.
http://www.freedompop.com/offers.htm?experience=organic.default
http://www.freedompop.com/coverage
Get it before they go broke.
Robert -
Does anyone know how to fix 'itunes could not backup the iphone an error occurred'?
Tried absolutely everything suggested to remedy this very annoying Iphone 4s backup problem, wish Apple would just get round to fixing the problem that a lot of people seem to have for some time now, 'iTunes could not backup the iPhone because an error occurred' refuse to part with £25.00 to be told they don't know how to fix or they are not aware of the problem being so talked about on their support communities. Please please help, its been 4 months now and I have tried absolutely everything out there.
You really tried EVERYTHING in that article? I'm impressed, it's a long list.
The most common cause is a currupt current backup. Deleting the current backup should fix it if that's the problem. You need to delete it in iTunes Preferences, Devices tab. But with Windows unfortunately that isn't always enough. You need to use Windows Explorer to make sure the backup is completely gone, as the system call that deletes a folder sometimes fails to delete it completely. So open Explorer and make sure it's gone, and if it isn't delete it using Windows. The location is:
Windows Vista and Windows 7/8: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.
There have also been reports that some apps prevent the backup from completing, probably because they create files that the backup program doesn't recognize. The most common offender reported is iZip. -
My Itunes is no longer allowing me to manage my music on my phone i can no longer select on my iphone to make playlists and delete music. Please help fix my problem. Iphone4s, 32gigs, IOS 7.1.2
I don't know why it stopped working but it happened a month or two ago but the option on this phone that's usually all the way to the left when you select your device but now its not and I don't know what caused it. ive already tried troubleshooting my problem but have found no help.Hello Salmomma,
Thank you for the details of the issue you are experiencing when trying to connect your iPhone to your Mac. I recommend following the steps in the tutorial below for an issue like this:
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
Additionally, you can delete music directly from the iPhone by swiping the song:
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
iPhone User Guide
http://manuals.info.apple.com/MANUALS/1000/MA1658/en_US/iphone_ios6_user_guide.p df
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Why is itunes so hard to use - and why can't apple fix it?
why is itunes so hard to use - and why can't apple fix it
I dont know anybody who likes the way itunes works.'
This last version is beyond awful. It took an already hard to use program - but one that I had at least figured out and made it even harder.Wendy,
If you are experiencing a particular problem, please post specifics, and most likely someone here will be able to help. -
I have had my old Iphone 5s replaced with a new one but I would like to know how to extract my old contacts from the iTunes backup? Please explain in basic english i am a beginner
Hey,
I think you will find that you have to have a debit/credit card stored on yur account regardless of whether your have iTunes Credit or want to purchase a free App. I don't know why, I assume its for ID verification or is part of the terms and conditions. I occasionally have to re-verify my credit card info even when just trying to run Update on one of my Apps or like I said downloading a free App.
If you need further clarification all you can do is contact iTunes Support:
https://expresslane.apple.com/ServiceOptionAction.action
Hope this helps. Andrew -
DO NOT UPGRADE TO MAVERICK UNLESS YOU WANT TO BE DEPENDED ON APPLE’S CLOUD. It removes the ability to sync Calendar, Notepad, and Contacts between your apple devices. You then can only sync them via Apple’s Cloud. For those of you like me, that do not want to be depended on an external data base accessible via the Internet or Cel Phone (with data charges).
Why do I not want to use the Cloud to sync and backup?
1. I found I only have one device with me at a time or am sitting at a computer when I add to my calendar, make a note, or add/change a Contact. Syncing with iTunes while upgrading apps and doing a back up to two external hard drives worked great and met my needs.
2. I use WiFi and pay for the minimum data plan with my Cel provider (AT&T). I do not want to pay higher monthly data fees.
3. I do not like a central data base (that will be hacked someday) having the personal info I have in my Notes, Schedule, and Contacts.
4. I like the security of my most important data being on my own hard drives and written off to Data DVD’s, not subject to even rare central system outages/failures.
5. I do not like the prospect of becoming dependent on a Cloud in which the provider could decide at any time to either start selling information or charging monthly fees to recover the costs of providing the cloud.
I am reluctant to go to the trouble to go back to 10.8 because Apple will eventual stop providing updates to 10.8 and 10.8 compatible applications.
PLEASE APPLE, GIVE US SYNCING VIA ITUNES BACK!!!!!! Why take away one of the most valuable features of iTunes???? Why take away our choice of syncing via the Cloud or locally with iTunes????You will need to contact Apple through their feedfack channel. These are user to user forums, sorry.
FEEDBACK http://www.apple.com/feedback/macosx.html
Pete -
i bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?
Hey jtom234412,
Thanks for the question. Based on the information you have provided, it sounds like your device is not detected in iTunes for Windows. The following resource may help resolve this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Furthermore, if your device is in recovery mode (displaying an iTunes symbol, with a plug), see the relevant information under Step 5.
Thanks,
Matt M. -
How do I fix Apple TV/iTunes Sync issue (port 3689)
I am having a port 3689 issue, I looked through all the other topics on it here, seems common, I only just bought my Apple TV unit and thinking about returning it, the guy from Apple support tried his best but still no fix.
iTunes says port 3689 is blocked, I have tried the following to rectify
1) Opened up port 3689 and 5353 on the modem
2) connected the Apple TV box directly to the Netcomm modem avoiding the wireless network
3) Called apple for assistance
4) disabled my firewall completely
5) re-instated the firewall and opened up ports in the firewall itself as a rule
After all this still says it's blocked.
Any other ideas?
Please help
Message was edited by: simosyd
Message was edited by: simosydI had the same problem. I tuned off the firewall, rebooted computer, unplugged the router and turned off AppleTV, then I turned them all back on.
Then it works fine.
If I do all that but leave the firewall on, AppleTV syncs correctly the first time iTunes is loaded. After that I get the error and need to either turn off iTunes or simply reboot the computer and the sync goes back to working (again, first time only).
While it it definitely seems like a firewall issue, it seems to be a problem within iTunes/AppleTV and I doubt there is a way it can be fixed permanently by managing the ports (i.e. wait for the next update for the real fix).
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