Please assist, my notebook updates automatically with the latest version of firefox, which was done, thereafter i am having problems when i open the firefox
My notebook is set to update Firefox automatically which it did last night. Since the update, when i open the Firefox browser, it opens up several tabs after the home page. I am also unable to copy of the page, when i do try it opens up the very same page in another tab. Also i am experiencing problems with my Microsoft office programs, since the Firefox update was done. I am unable to open documents within the programs, when i do click to open a new document or try to open an old document, it automatically closes the program. My operating system is Windows 7 home Basic, 32-bit operating system.
Please help, thank you.
Regards, Kyle Campbell
Email: [email protected]
If you don't usually get a choice of where to save a downloaded file, you can change that using:
Edit > Preferences > General > "Always ask me where to save files"
Then you may want to go directly to the source:
http://www.mozilla.com/firefox/
You should get the options to Save File or Cancel (not Open). Hopefully after saving you will be able to find the downloaded file in the location you specified.
One other note, before upgrading, you may want to back up your Firefox settings just in case. [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information].
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