Please can someone advise?

Hi
I have an iPod Touch. Have an Asus Eee Pc. Downloaded a lot of audiobooks onto the iPod via iTunes to take on holiday.
The Asus had to be rebooted so I lost all of iTunes and content.
I have reloaded iTunes, obviously now empty.
My iPod Touch has all the audiobooks.
If I download more books/music onto the new iTunes app and then connect the iPod Touch to sync, will I lose the books I have on the Touch already or will it just keep them intact?

You will not loose the Audio books if you purchased them via iTunes. The following tell syou how to transfer them to a computer:
http://support.apple.com/kb/HT1848
You said you rebooted your computer and lost things in iTunes. Rebooting does not cause such a loss. Did the computer crash and you essentially had to reinstall the operating system?

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Since updating the new software on my iphone5 I cannot sign in to FaceTime. It advises me to check my internet connection which is working ok. Please can someone advise me.

Since updating the new software on my iphone5 I cannot sign in to FaceTime. It advises me to check my internet connection which is working ok. Please can someone advise me.

Hey jeanettefromiw,
Thanks for the question. I understand that you are experiencing issues signing into FaceTime on your iPhone 5. The following resources should assist you in troubleshooting these issues:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
Update to the latest version of iOS.
Verify that you have a data connection by going to www.apple.com in Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, follow these steps.
If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
Sign in to your account and ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information on how to change your Apple ID.
Tap Settings > General > Date & Time. Make sure that your iPhone is set to the correct time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
Thanks,
Matt M.

My I Pad keeps turning off please can someone advise me what I can do

My I Pad keeps turning off please can someon help me

Try this...
From any Home Screen, double tap the home button to bring up the Recents List
Tap and hold any icon until they all wiggle
Press the red to delete an app from this list. Do this with all apps shown in this list.
Press the home twice button when done.
Note that this will not delete any apps from your iPad, it will only delete them from this list, forcing them to restart.

Please can someone advise; Can I connect my 'Focusrite Saffire' audio interface using Garageband as the sequencer? Necessary as a consequence of 'Cubase LE' being incompatible with OS Lion

Warmly appreciated

Not sure I understand what you want to do, but
• your interface should work with GB if it works with Lion at all
• you can't use GB as a sequencer driving other sound units via midi since GB doesn't send midi signals out, it only receives.

My client wants me to setup email address through BC. Please can someone advise me how to obtain new email addresses and manage it through BC? And sorry if it's been asked before...

Sorry, I'm new to BC and need to establish the best way to obtain and use new email addresses for my client. The site is created in Adobe Muse and I wish to host it with BC. THANK YOU!

You need to be on an upgraded BC plan to at least a webMarketing plan to be able to set up email with it. I don't recommend the BC email anyways. Here is a blog article I wrote some time ago on getting around the BC email limitations.

Please can someone tell me what cable I need to connect my Macbook Pro 15'' Retina display to a Yamakasi Catleap Monitor?

Hi all,
I have a Macbook Pro 15'' Retina and I'm thinking of getting a Yamaksai Catleap Monitor, please can someone tell me the best way to connect this? Do I need a thunderbolt to DVI connector, or Thunderbolt to VGA? Im assuning the former would be superior! Please can someone advise?
Thanks very much in advance,
Cheers,
Guy

Hello,
Some UK links... You can use any of the following to get the video signal out of the iMac and into a standard format:
Mini DVI - DVI
Mini DVI - VGA
Mini DVI - Composite/S-Video.
The DVI will give you best quality, but VGA will be simpler. The DVI to HDMI connector is:
Buy a DVI to HDMI connector (link). Long HDMI cables are pretty expensive though.
Although HDMI can handle sound as neither DVI, MiniDVI nor VGA do you'll need to connect the sound separately. Simply connect the sound out on the iMac to the input on the TV using a cable like this:
3.5mm to RCA.
If you use the miniDVI to VGA connector here's a long VGA cable (link).
All Macs since about 1999 have had +DVD Player+ installed. I'm not at my Mac right now to check Front Row in Leopard but Front Row in Tiger certainly played DVDs (but +DVD Player+ is a better, more flexible DVD Player).
cheers
mrtotes

I have just purchased a new computer, please can someone help me. How do I move my itunes library onto the new computer? I thought with my apple id and password, I would be able to use as before. Please help?!

I have had to purchase a new computer, as my last laptop died!! I have tried to add music onto my iphone, and my childrens ipod touch's, but its looking like it will clear their memory completely. Please can someone advise me what I need to do. Many thanks.

See iTunes: How to move your music to a new computer
BTW this list os for discussing the list itself. You'll get better response to questiosn you post if you post them to the correct list. I'll ask to have this moved to the iTunes list.
regards

My disc drive on my imac does not appear to be working. It takes the disc in but then spits it out without reading it. I have thought about purchasing an external disc drive, can someone advise me please?

My disc drive on my imac does not appear to be working. It takes the disc in but then spits it out without reading it. I have thought about purchasing an external disc drive, can someone advise me please?

Try the following:
In Finder, select the problematic volume and then press command-I.
Expand the Sharing & permissions section if it's collapsed.
If the section is locked, then unlock it by pressing the padlock button and then authenticating as directed.
Tick/check Ignore ownership on this volume.

I have bought an iPad air. I can not access The restrictions as I have not been given a password when I purchased the iPad yesterday. Can someone advise please

I am unable to access the restrictions in the accessibility settings due to the fact It is password protected. I have just purchased it so it is brand new out of the box and I have not set a password for it and I wasn't issued one with the iPad air. Can someone advise please.

They don't come with restrictions enabled, you have to turn them on and set the passcode.
When you do try to enter the restrictions area you are prompted to enter a passcode, but that means you're making it.
I'd take it back to where you bought it from and have them unlock it.

Hi, I upgraded to iOS 7 on both my 4s and iPad.. But I don't have the flash symbol to turn the flash on when taking night photos. Can someone advise me please? Thanks.

I recently upgraded both my 4s and iPad to to new iOS 7. Now when I use either camera I can't take night photos. I did look into other forums and one said that there is a lightning bolt in the pure left hand side of the 4s...not on mine!
Can someone advise what I can do? Thank you.

Check out the image here. Top left corner.

I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck and will post the output. Please can someone help me with what it all means.Thanks in advance

I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
Thanks in advance.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 08:07:14 GMT+8
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.sophos.uiserver.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ?
iTunesHelper
TomTomHOMERunner
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions: ?
Ultimate
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 99
Oldest backup: 2012-04-20 17:05:32 +0000
Last backup: 2014-09-18 23:49:25 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
      6% InterCheck
      5% iCalExternalSync
      3% WindowServer
      2% CalendarAgent
      2% SystemUIServer
Top Processes by Memory: ?
152 MB SophosScanD
147 MB InterCheck
106 MB SophosAntiVirus
66 MB Dropbox
57 MB com.apple.iTunesLibraryService
Virtual Memory Information: ?
161 MB Free RAM
1.55 GB Active RAM
1.41 GB Inactive RAM
902 MB Wired RAM
611 MB Page-ins
0 B Page-outs

Uninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
Remove Sophos
https://discussions.apple.com/message/21069437#21069437

My itunes wont work and wont let my uninstall and then reinstall the newer version as its asking me too! i keep getting an error message!...please can someone help?

please can someone help me to unistall itunes from my laptop control panel, this means it also wont let me install the latest version!

I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul

I cant install or uninstall my itunes. I get this error 'the feature you are trying to use is on a network resource that is unavilable' Now ive seen the solutions on here but im using windows 8.1. Ive tried all options so please can someone help?

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iTunes was not installed correctly. Please reinstall iTunes
Error 7 (Windows error 126)
Also my Microsoft office has stopped working after i deleted Itunes which is really strange.
Can somebody provide me a solution please....

Can someone advise how to reopen all windows from last session?

hi there,
i already tried to change preferences and i still cant retrive websites from latest session.
Can someone advise what else can I do
thank you
anna

Like yesterday I was reading something and forgot to save the page and this morning couldn't find it
All you have to do is click History from the Safari menu bar. The page you were reading should be in the list.
And, you can "search" your history. From the menu bar click History > Show History
Type in the name of the website in the search field bottom right corner of the Safari window.

Please can someone explain how to delete email addresses? I have people who when I type in their name it comes up with the correct email address but then when you hit return to confirm it promptly changes the name to someone else (always the same someone

Please can someone explain how to delete and email address that when typed in brings up one name but when you hit return to confirm it jumps to another name. I can't find them in my contacts list but they do come up when you type the first few letters of a name.
EG If I type xyz and the name of the person comes up, when I press return to confirm that's the one I want then it jumps to [email protected], always the same def address.
I can't fathom it out.
Thanks
Terri

Try this:
Start a new email. In the To address bar, type in xyz like you normally do, press return to confim, and when the address you want to remove shows up in the address bar, move your cursor over the address you want to delete.
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Good luck.

Please can someone advise?

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