Please check my EtreCheck report. Thank you!
Problem description:
Slow performance since upgrading to Yosemite. MacBook Pro, 2.4 Ghz, 4 GB Ram. 40 GB free disk space.
EtreCheck version: 2.1.8 (121)
Report generated February 4, 2015 at 12:02:03 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Check Battery - Cycle count 799
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 3 days 14:30:55
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (34.34 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.mobile-stream.driver.EasyTetherUSBEthernet (1.0.7 - SDK 10.4) [Click for support]
[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.secd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
13 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.GSSCred.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.wdhelper.plist
13 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.avid.bsd.shoe.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.paceap.eden.licensed.plist [Click for support]
[loaded] PACESupport.plist [Click for support]
User Launch Agents: ℹ️
[running] .dat014d.000 (hidden) [Click for support]
/Applications/Google Chrome.app/Contents/Versions/34.0.1847.137/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper /Applications/Google Chrome.app/Contents/Versions/34.0.1847.137/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper /Applications/Google Chrome.app/Contents/Versions/34.0.1847.137/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper --type=service
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[running] com.google.Chrome.framework.plist [Click for support]
[failed] com.nero.HSMMonitor.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
iTunesHelper UNKNOWN Hidden (missing value)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
AmazonMP3DownloaderPlugin1017277: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
OVSHelper: Version: 1.0 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.1 [Click for support]
RealPlayer Plugin: Version: Unknown [Click for support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.13 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
DivX HiQ
DivX Plus Web Player HTML5 <video>
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 214.86 GB
Destinations:
Backup [Local]
Total size: 319.73 GB
Total number of backups: 4
Oldest backup: 2014-01-13 02:54:35 +0000
Last backup: 2015-01-29 19:40:58 +0000
Size of backup disk: Too small
Backup size 319.73 GB < (Disk used 214.86 GB X 3)
Top Processes by CPU: ℹ️
13% WindowServer
1% launchd
0% com.apple.WebKit.Plugin.64
0% VLC
0% ps
Top Processes by Memory: ℹ️
180 MB com.apple.WebKit.Plugin.64
125 MB Safari
107 MB com.apple.WebKit.WebContent
90 MB Finder
60 MB DictationIM
Virtual Memory Information: ℹ️
128 MB Free RAM
1.17 GB Active RAM
1.05 GB Inactive RAM
633 MB Wired RAM
48.90 GB Page-ins
1.94 GB Page-outs
Diagnostics Information: ℹ️
Feb 3, 2015, 09:07:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/VLC_2015-02-03-210716_[redacte d].crash
First of all, thank you both for taking the time to answer. I have trashed a lot of the plug-ins, leaving only:
Default Browser: Version: 600 - SDK 10.10
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6
Flash Player: Version: 16.0.0.296 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.13
Silverlight: Version: 5.1.30514.0 - SDK 10.6
I'm not sure that I need the QuickTime one though. As far as the RAM upgrade goes, I'm definitely on board. I remember in past machines I've had to upgrade in equivalent pairs, But I see on OWC that they offer non-matched pairs. If so, could I theoretically leave one of my 2GB sticks in and get an 8GB one beside it?
Similar Messages
-
Oct 10, 2011 2:13 PM
I downoland game Zombi Farma for free but I paid 239 dkk.
Here is answer from The Play Forge:
Hi Anna,
first of all, please check your receipt again,
if you've purchased anything else during the period it might appear as if it's related to Zombie Farm (Apples receipts are a bit hard to read to be honest.)
If this is indeed not the case and you have indeed not purchased anything from us, yet have been charged 239 DKK, there's obviously a big issue.
However, we're not in charge of the money handled in purchases, as Apple has chosen to be the only one controlling this.
As such you'll have to contact Apples support to get help with refunds.
You'll find it at http://www.apple.com/support/itunes/
We're sorry for any inconvenience this has caused you. :/
Ana here is receipt from my email:
Billed To:
[email protected]
Anna Szczawinska
Arildsgard30 , sttv
2700 Bronshoj
DNK
Order Number: M2M4K45SK5
Receipt Date: 10/10/11
Order Total: 239.00Kr
Billed To: MasterCard .... 9754
Item
Artist
Type
Unit Price
Zombie Farm, 50 Brains, Developer: The Playforge, LLC
Report a Problem
The Playforge, LLC
In App Purchase
239.00Kr
Order Total:
239.00Kr
Please retain for your records
Please See Below For Terms And Conditions Pertaining To This Order.
iTunes Store
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/uk/support/itunes/store/The Zombie Farms game is free but "in App" purchases during game play are not. You are being charged for the purchase of "50 brains" not for the game itself.
Note that if you purchased this game after entering your password, etc. there may be a period of time where someone can play the game and make purchases without needing to re-enter the password.
Did you give your iPod to your children to play this game?
Also, this is a user-to-user technical help forum you aren't speaking to Apple or Play Forge here. We are all just users like you here and can't issue any refunds. -
Successfully downloaded Reader on to my PC (Windows 7 Home Premium 64 bit). However, I cannot open any adobe documents, Message indicates missing plug-ins. Please help... Thank you,
TheyankfanHey Joseph Curcio,
You might be viewing the PDFs in your browser only where Adobe Reader plug-in is disabled.
Please try opening the PDF file using Adobe Reader and then check.
Let me know in which browser are you trying to view the PDFs so that I can help you out enabling the required plug-ins.
Regards,
Anubha -
My AppStore can not download app. He said need to fill in credit card. But I got no credit card. And how I fill in? Please solve the problem. Thank you.
<Email Edited by Host>Hi Steve,
If you don't have a credit card for the billing information you may be able to use a gift card or another form of payment.
Please check out this article for details.
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
Best,
Nubz -
my ipod touch 4th generation 8gb screen just broke yesterday can i get a new one or do i have to pay? because i put a 2 year warranty and next year the warranty will end.. can somebody please answer my question asap Thank You!(:
You will need to pay to get it fixed. Check out options in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon
See these previous discussions help.
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
After the IOS7 update, i can no longer use my imessage and facetime. It says "waiting for activation" and tried to log in on my apple id but it turned out to connection error. Please help me guys! Thank you.
Have you tried to reboot your phone(hold home and lock button simutainiously)?
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Tried to restore but get "unknown error occurred (3194)". Please can anyone advise?
Thank-you,
RosemaryHave you got the latest version of iTunes on your computer ? There is some troubleshooting for that error code on this page which you could try.
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I have a Mac OS X 10.6 When I try to send an attachment with email it won't send - keeps saying 'fail'. Please could someone help? Thank you.
Hi lllaass! I replied to your post with the information you required but haven't heard from you since. If you don't, or can't help any further please would you let me know. Thanks.
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I tried to downgrade my iCloud and when i did it never refunded me can you please help me with this thank you James
<Personal Information Edited by Host>How did you try to downgrade
(Don't post your telephone number in public places, unless you need more useless phone calls) I will ask for it to be removed. -
when i sync my ringtone to my phone, it pop up a message" unknown error occurred -54", please help me!! thank you!!!
http://www.lmgtfy.com/?q=The+iPhone+couldn%27t+be+restored.+An+unknown+error+occ urred+(12)
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I don't remember my security questions and I'm not in America now. I want to reset resurce email address but I can't have a phone call. Please send information from email, thank you.
<Email Edited by Host>The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
These are user forums. You are not speaking to Apple here. You should not put a valid email address in a forum message. -
It went from running fine, to being slow and laggy overnight. Memory or HD space is not an issue. Can someone please review the following report that etrecheck ran for me, and let me know of any potential problems they see.
EtreCheck version: 1.9.12 (48)
Report generated July 19, 2014 10:09:38 AM EDT
Hardware Information:
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software:
Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 1:36:5
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (641.69 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information:
Apple, Inc. MacBook Pro
Configuration files:
/etc/hosts - Count: 20
Kernel Extensions:
[loaded] com.protech.NoSleep (1.3.1 - SDK 10.8) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
Flux
Internet Plug-ins:
JavaAppletPlugin: Version: Java 7 Update 40 Check version
o1dbrowserplugin: Version: 5.4.2.18903 Support
Unity Web Player: Version: UnityPlayer version 4.1.2f1 Support
FantashowPlugin: Version: FantashowPlugin 1.0.0.0 - SDK 10.7 Support
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
googletalkbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.2.3 - SDK 10.6 Support
DirectorShockwave: Version: 12.0.2r122 - SDK 10.6 Support
Safari Extensions:
Open in Internet Explorer: Version: 1.0
Searchme: Version: 1.3
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User iTunes Plug-ins:
TuneUp Visualizer: Version: Unknown
User Internet Plug-ins:
thinkorswim plugin_x86_64: Version: thinkorswim_x86_64 1.0.0.0 - SDK 10.7 Support
tossc plugin_x86_64: Version: TOS Sharing Center plugin_x86_64 1.0.0.0 - SDK 10.7 Support
3rd Party Preference Panes:
Flash Player Support
Java Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
0% opendirectoryd
Top Processes by Memory:
82 MB mds
49 MB Finder
41 MB HP_Photosmart_C4400_series
33 MB SystemUIServer
33 MB WindowServer
Virtual Memory Information:
6.42 GB Free RAM
677 MB Active RAM
206 MB Inactive RAM
730 MB Wired RAM
366 MB Page-ins
0 B Page-outsFirst, if you don't already have a current backup, back up all data immediately.
When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Hi I saw that my account was charged $2.12 , nothing was purchase that not good you change me for anything I did purchase please refund me .Thank you have a good day.Joel Rodriguez
These are user-to-user forums, you are not talking to Apple here.
You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ? If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Please letm know if there is any way for me to unlock my iphone 5 ios 6.1.4 completely free.
that was donated to me by one of the members of the church for which I am the Pastor.the phone that I had was broken and had no way to communicate other that personally,... to people.that's why I was given this phone which I later found out to be locked to T-mobile,USA. please help. Thank you very much!Thank you for he answer! But I am living in Belize, C.A. The phone was donated by one of the members of the church for which I am the pastor. The phone is connected with T-MOBILE - USA. iPhone 5 iOS 6.1.4. Please let me know if there is any way that the carrier would unlock it. For the phone is no longer in their country. I can surf the Internet but not use my carrier's service here in Belize.
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