Please connect your iphone to a computer running itunes
I have a new phone and it keeps saying "please connect your iphone to a computer running itunes...etc. But I have it hooked to a computer using Itunes
Is the iTunes version on your computer current (11.1.2)?
Similar Messages
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TS3662 please connect your iphone to a computer running iTunes to complete the activation process
please connect your iphone to a computer running iTunes to complete the activation process. what does this mean, why wont it just activate?
You answered your own question.
Question:
"what does this mean, why wont it just activate?"
Answer becasue you need to:
"connect your iphone to a computer running iTunes to complete the activation process." -
Can i get some help setting up a iphone5
Hey T. Martinez,
Thanks for the question. I understand that you are experiencing issues activating your iPhone. The following resource may provide a solution:
Get help activating your iPhone
http://support.apple.com/kb/ts3424
Thanks,
Matt M. -
If I connect my iPhone to a computer without iTunes and install iTunes then, will I lose anything?
If I connect my iPhone to a computer without iTunes and then install iTunes once my phone is connected, will it wipe my phone clean or can I then backup on to new computer?
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141 -
TS1717 Whenever I connect my iphone to my computer my itunes shuts down. what's going on?
I wanted to sync some of my pictures onto my iphone 4s, but whenever i try to connect my phone the itunes thing closes up and it says that it has stopped working and that there is no solution avaliable.
you might have a missing file in itunes
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I want to use an old 3 GS iPhone that is no longer in service as a phone now as just an iPod to play music. When I connect the phone to the computer with iTunes running, iTunes says it can't connect to the device because it didn't get a valid response from the device. How can I get the system to recognize the phone, and let me rename it as my iPod, instead of my phone?
As an aside, the current installed operating system on this old iPhone is 4.2.1, but that wasn't one of the selectable options in the operating system list dropdown below. Don't know if that makes any difference.Hi maddogdne,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Using an iPhone without a wireless service plan
http://support.apple.com/kb/ht3406
Cheers,
- Judy -
When connecting my iphone to the computer, all goes well with the sync until the last step. Step 6. It says "waiting for changes to be applied" and won't complete the sync!! anyone know how to rectify.
I'm having the exact same problem. Using iTunes 1.1.5, iPhone 5 which is updated.
Computer is running OS X version 10.9.2 -
I downloaded itunes onto my new computer, i connected my iphone during the updating process itunes failed and i lost all my purchased music from my iphone and can no longer retrieve them. I would like to know how i can reinstate the lost music please.
When you are done with this issue, consider the computer back at the office may still
have access to your iTunes account, and it should be de-auhorized. You can do that
remotely, but be sure you carefully do not mess up your other computer iTunes libraries.
Good luck & happy computing! -
Creative Zen Micro Firmware problem: "Device not connected, please connect your devi
After an exhausti've search, I've found the fix for losing your firmware and not being able to update it via download from the creative.com. To explain my problem, I had issues with my device connectivity, so I tried to option of reloadinging my firmware via Recovery Mode (option 3, 'Reload Firmware'). After selecting this option, I tried to download and update my firmware via the creative.com website. The module to update my firmware displayed the error message "Device not connected, please connect your device." After about 2 hours of trying various suggested fixes, I found a relati'vely easy fix by running together various suggestions I found for other problems. First rollback your Windows Media Player (WMP) via the instructions found on this page: http://www.auditmypc.com/uninstall-m...layer0beta.asp. Restart your computer after rolling back WMP.
When your compter restarts, insert the "playsforsure" CD labeled "Easy Start CD." Follow the directions for reinstalling WMP. After WMP is reinstalled, restart again. When the computer restarts, return to the CD and follow the directions in the prompt. Reconnect your device when prompted. Once you reconnect your device, it may not function right away. If this is the case, go to the 'Start' button, under 'Control Pannel,' select 'System.' Under 'System' select 'Hardware' and then 'Device Manager.' Find your portable device under 'Uni'versal Serial Bus controllers.' Click on your device and select 'Uninstall' from the small icons at the top of the window. When this is completed, unplug and plug your device back in. After this is done, click on 'Scan for hardware changes,' also a small icon at the top of the window. If your device had the problem mine did, it should now be recognized. Go back to the Creative website and download the latest firmware. The module should now find your player without any problems.
The only thing I can figure is that the "playsforsure Easy Start CD" must have a device driver that solves the problem that you can't find anywhere else. I hope this helps someone out there (tech support was telling me that I was going to have to ship my device back to the company I bought it from to get it exchanged...which would have taken at least a month, I'm sure). Good luck to you all.For all of you non-technical Micro owners:
I found a fix for this that I hope will help others out.
When I want to Sync tracks to My Zen using Yahoo Jukebox or WMP, I simply reboot my machine with the device PLUGGED IN. After Windows starts up, my applications recognize that the Zen Micro is connected. Good Luck. -
I connected my iphone to the computer after my husband had been in itunes with his iphone, when i connected my phone I lost all my info, photo's calendar, contacts etc, and my husbands info was downloaded on to my phone. how do I retrieve my info and get rid of his.
are you using icloud? if so try to log in on your phonre using your apple id not your husbands.
do this for me ok?
thanks,
techguy3347 -
After i connected my iphone to my computer to upload some pictures, the couple of apps that i had synched to my itunes, later i noticed that this deleted them from my iphone, therefore i re-connected my phone, dragged that apps back onto my phone and all seamed okay. Till i went to play an app (dinner dash) and notice that now only was all my data (scores and level beaten) erased, but i had also purchased extra levels and these are no longer available, they are asking my to pay for the levels again. I know they weren't expensive, but i already paid for these and obviously still want them without having to pay again? Any help would be great, i can't even seam to find a email address that i could write to on the apple site for help!! I either want to get these levels again, or my money back to download them again.
Hello johnohuk,
Thanks for the question. It sounds like most of your music was purchased from the iTunes Store. If your country supports iTunes in the Cloud, you can download your past purchases using this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
When connecting my iphone to my computer, message appears: iphone cannot be used because itunes needs to be updated. I updated on my Mac, but it isn't transferring to my phone. Tried looking at software updates on my phone - "no updates needed"
Okay, that means with the latest iOS software, it requires the latest version of iTunes on the computer. Which computer OS platform are you using. Now you are saying that after downloading the latest version of iTunes that your iPhone is not being recognized by iTunes? Completely different thing, and the iTunes on the iPhone has nothing to do with that anyway. The iTunes on the iPhone is just for purchases.
If you are having trouble with the iPhone being recognized by iTunes, use the appropriate link for your computer OS for assistance.
Windows: http://support.apple.com/kb/TS1538
OS X: http://support.apple.com/kb/TS1591 -
This happens on PCs running XP and 7.
I had this problem too, and this answer to a similar question on the forum about an ipod or ipad fixed it for me:
"You have to unlock your iPad before you can transfer photos off it otherwise anyone could connect your iPad to a computer and see all the photos you have taken on it." -
i updated my itunes then i couldn't sync my iphone anymore, it shows me that i didn't connect my iphone to my computer, can i know why i can't sync my iphone??? should i reinstall the older version of itunes???
Hello,
Only option is upgrading your Mac's OSX, since Apple will not allow iOS to go backwards.
Snow Leopard/10.6.x Requirements...
General requirements
* Mac computer with an Intel processor
* 1GB of memory (I say 4GB at least, more if you can afford it)
* 5GB of available disk space (I say 30GB at least)
* DVD drive for installation
* Some features require a compatible Internet service provider; fees may apply.
* Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57
It looks like they might still have it...
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA -
When I connect the iphone does not start automatically Itunes Please help me
when I connect the iphone does not start automatically Itunes
Please help me
How to solve this problem that I havei've had a few issues like this.
I've found that it is an issue with items that are already on your phone.
several troubleshoots.
1) uncheck everything from syncing (apps, music, tv shows, movies, podcasts, etc), try to perform a sync, it most likely will work. Then, sync after checking each item individually (check the sync box for videos, then sync, check the sync box for podcasts, then sync, check the sync box for music, then sync, etc). One of two things will happen, 1) you will fix the problem, or 2) you will identify exactly what part of the sync setup is the culprit.
2) if the above doesn't work, I've found that it is likely an issue with files that are on your phone but your phone doesn't exaclty recognize (for example, I had copies of music on my phone that didn't show up in the music app, I went in on itunes and manually deleted those songs from my phone and that fixed the sync). to do this, check the "manually manage music and videos" box at the bottom of "summary" while your phone is connected to itunes. Then, go to the left hand pane in itunes and find your iphone device, click the drop-down arrow that shows all the categories for media on your iphone. Go to the music category in your iphone on itunes and delete all the music that shows up. Try to perform a sync - it likely will work. After this, you can uncheck the manually manage music box and re-sync your phone as normal
let me know if either works
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