Please contact iTune support to complete the transaction.
I'm living in Hong Kong! I use US iTunes account to make game and in-game purchase by using US iTunes gift card to credit on it, where I found it from local retailshop. To be honest, I don't have the real Address in USA nor a Credit Card so I just selected "None" and randomly put in a random name, an address and a phone number when setting up the billing info year ago. Today I bought 7x $25USD iTune Gift Card and redeemed 5 of them ($125USD) into this account, and tried to purchase in game content (Order and Chaos Online) that costs $99.99USD. However, there is an error in the transaction. It said "Please contact the iTune Support to complete the transaction", after contacting the iTune Store by using Expresslane, I went to back to my account info and try to edit the billing address, the another error happen "You must verify your payment info before you can make purchase" so I try to edit my info again and it says "Please contact the iTune Support to complete the transaction". Come on already, why the heck it needs my billing info as I'm paying it by my redeemed credit? It used to work a few months ago but not now. Please help and fix the issue. Thank You.
I'm living in Hong Kong! I use US iTunes account to make game and in-game purchase by using US iTunes gift card to credit on it, where I found it from local retailshop. To be honest, I don't have the real Address in USA nor a Credit Card so I just selected "None" and randomly put in a random name, an address and a phone number when setting up the billing info year ago
You can only redeem gift cards from the same country where you reside.
Read here > The Complete Guide to Using the iTunes Store | iLounge Article
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why do i keep getting the message "Please contact iTunes support to complete this transaction."? Oh, and I would love to contact support but they are never open for business when this happens to me so I was hoping someone knew what the heck was going on. I love my ipad and hate that I can't get the in app purchases that I need in order to advance to the next level to buy if I don't want to start the whole game again!! Please help. Let me know what you did to bypass this or get an itunes associate on the phone or what ever so I can solve this NOW!?
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Every time i try to buy music i can't and i get a red message at the top of the window that says "Please contact iTunes support to complete this transaction" in red. please help
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but i have problem in step 13. i can't see step 13 because the red box which has this message " please contact itunes support to complete this transaction" apears. plz help me how can i pass this step
You will need to do what it says, contact iTunes support. Click the Support tab above, then the Get Started link in the Contact Apple Support area and you'll be guided.
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Please contact iTunes support to complete this transaction.
OK, then you need to do what it says, contact iTunes support (this forum is not iTunes support, if you were thinking it was). Click the Support tab at the top of the page and go to the Contact Us area and you'll be guided.
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I am trying to purchase a"boost" in a game and this is the pop up i get "Please contact iTunes support to complete this transaction
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Please contact iTunes support to complete this transaction?
I have already 4 days can't proceed my purchase with my good credit card , it show : please contact iTunes support to complete this transaction , I already tried several times to email iTunes support but error and error again !!! I really upset , is there any Singapore telephone for iTunes customer service so I can talk to them directly ? What shall I do next ?who can help me ? Why the service so bad ?
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This error mainly caused by somthing unusual happen to transaction and only itune support can resolve it by their own way as its different from case to case.
In my case its because itunes does not allow to register more than five cards in a month.
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