Please could someone Help (installation Problems on Web design Premium cs4.)

hi there everyone, sorry I'm new to this and probably in the wrong place. But hope someone is kind enough to help me. When I place disk one in I put in the serial code and everything pops up and looks good however, when I want to download the only one I can select to put on my computer is Acrobat non of the other programs will select. it'll download that fine then says complete then an exit button. I hope someone can see if there's something I'm doing wrong or if you think I've got faulty disks, this is a student version.. (not sure this makes a difference but thought I better say just incase.)
Many thanks for anyone who can help.
Lara

Hi - I bought the student version through my college and was so EXCITED! Then it took me over 8 hours (and much of that on the phone to Adobe support) to get the suite installed.
In the end it turned out we had to stop all the Microsoft and Windows processes in Task Manager during the installation - something to do with 64-bit vs 32- bit (I have a 64-bit version of Vista running)
This was scary to me as I do not like to mess with Task Manager in case I mess something up...
I would not reccommend doing this just on my say-so without getting more help, but it could give you a starting place for asking more questions.
I will say, that although it took what seemed like forever, and at times she seemed as stumped as I was, the woman at the Adobe  end of the phone was very patient and helpful.
Good luck,

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