Please do not use TDSKiller in order to read/open PDF files.  It is a fraud; launches a virus.

I had a problem for a week with not being able to open/read PDF files.  I tried a few remedies that were suggested on the Adobe forum, but none of them worked.  Yesterday, there appeared to be a legitimate remedy, TDSKiller fix for a possible rootkit problem, stated by someone representing the "Adobe Team" based upon input they had received from numerous users also encountering this problem.  This remedy launched the virus, took out my operating system.  Fortunately, I have the operating system disks, and I had installed Sea Gate several months ago in order to continuously back up all of my files.  After 8 1/2 hours plus, I was back in business.  Some of you may not be so "fortunate".  I am also posting this so that Adobe is aware of this problem.  It's too bad that Adobe offers a "free" reader, but makes you pay in order to get assistance.  I definitely "paid"!

This rootkit is not targeting Adobe Reader; it is just an accident that Adobe Reader encountered an error due to that infection.  Computer viruses want to remain undetected, so they can do their dirty work in secret.
The failure that you encountered may also have had an entirely different cause: see http://www.zdnet.com/microsoft-pulls-patch-tuesday-security-fix-7000013942/

Similar Messages

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  • Why does Acrobat suddenly not work on my Mac (won't open pdf files from a web page), yet I can open them from my iPhone? Everything worked fine yesteray.

    Hello:
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    Thank you.
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    Charles Deister
    (503) 949-5762
    [email protected]<applewebdata://81CB4171-226F-49DF-BD59-A38A7360B3FB/[email protected]>
            PO Box 5032
         Salem, OR 97304
    http://www.pilotstrat.com<http://www.pilotstrat.com/>
    This transmission (including any attachments) may contain confidential information, privileged material, or constitute non-public information. Any use of this information by anyone other than the intended recipient is prohibited. If you have received this transmission in error, please immediately reply to the sender and delete this information from your system. Use, dissemination, distribution, or reproduction of this transmission by unintended recipients is not authorized and may be unlawful.

  • I have an older computer and could not read a pdf file so I just added the Adobe software for $14.95 and downloaded it but still can not open the reader.  If I can't open it, please refund my money.

    downloaded new software and still can't open files

    Hi [email protected] ,
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  • Cant open pdf file ..it says....the adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web brouser and try again

    cant open pdf file ..it says....The adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web browser and try again

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  • BUG REPORT - Please do not use the keyword 'HAS' incomments!

    Hi,
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  • Can not read my pdf files can i use adobe ?

    I can not read my pdf files and need to download adobe ,can you help please .

    In order to read the pdf either you need Acrobat or Adobe Reader,
    Acrobat is a paid software and used to read and edit the pdf files.
    Reader is the free software used to just read the pdf files.
    To download reader use this link:- http://get.adobe.com/reader/

  • Downloaded certain files from my old computer on a memory stick.Have inputted stick into my new mac and can open PDF files but not xlr,aww or eps files.Is there a solution to this please?

    Transferred certain files to my new Mac from my old computer via memory stick.Can open PDF files but not xlr,aww or wps ones.The important ones are in xlr format.Is there a solution please?

    My guess is they don't care. Most likely they're illiterate and don't know what a colon is for. They probably think it's a little-used character. Remember: these are the people who don't know the difference between "deprecate" and "depreciate".
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  • Why r we not use tablespce begin backup with read only tablespace

    why r we not use tablespce begin backup with read only tablespace

    Please learn English prior to posting. The schools in India are not that bad!
    Please RTFM.
    Please stop asking doc questions at lightning speed.
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  • Hi,am not able to open PDF Files in Mozilla Firefox without using plugins...I need Solution

    Hi,am not able to open PDF Files in Mozilla Firefox without using plugins...I need Solution

    Hello,
    Please see the support article below for full information on viewing PDF in Firefox:
    [[View PDF files in Firefox without downloading them]]
    If you want to use Firefox's built in PDF viewer (i.e. not a plugin) then you will need to ensure that any PDF plugins are uninstalled from Firefox and that 'Preview in Firefox' is selected as the Action for PDF files (see screenshot below).
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  • What can I do to rectify the situation in which Firefox will not open pdf files in the browser, even though I have already used all the help suggestions to no avail?

    I have tried everything Mozilla has suggested. Still when I click on a pdf, I get the message that the browser cannot open a pdf. I have gone through the help protocol, and it does not work.
    I have uninstalled Firefox and reinstalled it, and still not able to open pdf files within the browser.
    What else do I do, except go to IE or Chrome and just leave Firefox completely???

    A possible cause is the presence of a PDF plugin from an older Adobe Reader plugin in the plugins folder in the Firefox program folder.
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    See also:<br />
    http://kb2.adobe.com/cps/405/kb405461.html - The Adobe Acrobat/Reader cannot be used to view PDF files in a browser<br />
    http://kb2.adobe.com/cps/836/cpsid_83688.html - I can’t view a PDF document in my web browser<br />

  • Firefox 30.0 - Used to open PDF file in a new tab when clicked a link. Now new tab opens, does not show file, tab closes. How do I fix it?

    I am using Firefox 30.0. I open a page that has links on it to see some PDF files. When I click on the link, Firefox use to open a new tab and display the PDF file. Now a new tab is opened, nothing gets displayed, and the new tab closes. What setting do I need to change in order to see the PDF file.

    Firefox Menu > Settings > Application
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  • Why can I not open PDF files using adobe reader in firefox?

    When I try to read a PDF file with adobe reader the file looks like it starts to load, I see in the tool bar the page count but the file never opens.

    You can change the action for Portable Document Format (PDF) from Preview in Firefox to use another application like the Adobe Reader or set to Always Ask in "Firefox > Options/Preferences > Applications".
    You can set the pdfjs.disabled pref to true on the <b>about:config</b> page to disable the build-in PDF viewer.
    You can check the value of the plugin.disable_full_page_plugin_for_types pref on the about:config page and remove the application/pdf part if present or reset the pref to the default via the right-click context menu.
    See also:
    *https://support.mozilla.org/kb/view-pdf-files-firefox-without-downloading-them
    Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.
    *http://kb.mozillazine.org/Preferences_not_saved
    The user.js file is only present if you or other software has created it, so normally it wouldn't be there.
    You may want to check its content with a plain text editor if you didn't create this file yourself.
    The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so involved preferences can only be changed temporarily for the current session.

  • I tried opening a pdf file and I set it to use always and firefox which did not work, I was wondering how to undo that and what I should use to open pdf files in the future?

    I was attempting to open a document from a frequently used site, I had never been on, on my new mac however. I attempted to open the pdf file and was given the option of which program to use to open it, I mistakenly clicked use always and firefox as the program with which to open pdf files. I do not know how to undo this or what I should do in the future to access the pdf files.

    Hi Melfour-
    Here is a Support article detailing how to work with your Firefox PDF preferences:
    [[Opening PDF files within Firefox]]
    Hope that helps.

  • I'm using iphone 4S, and I can not open PDF file only from my husband email that using Mic outlook. It was very weird because I can received other email with pdf file from other people. can someone help.

    I'm using iphone 4S and ipad mini, and I can not open PDF file only from my husband email that using Mic outlook. It was very weird because I can received other email with pdf file from other people. Can someone help...
    Thanks in advance

    Hi Eidda,
    This may because the attachment is a winmail.dat file. I would recommend taking a look at the article below for more information. Note: the article is written for OS X mail, but does also apply to this situation.
    Mac OS X Mail: What is a winmail.dat attachment?
    http://support.apple.com/kb/HT2614
    -Griff W.

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