Please, don't anyone take offense. I appreciate those who volunteer to help others. But, isn't there a real technical support group at Adobe to answer questions? I've had to download and reinstall Lightroom twice because of some "missing" component. Now,

Rant complete.

You can contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Lightroom
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
Click here to get help now Contact Customer Care

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I recently replaced the hard drive in my computer. I am afraid to download and reinstall itunes again because I worry about losing all the music I had on my iPod Nano. Any suggestions for solutions?

I recently replaced the hard drive in my computer. I am afraid to download and reinstall itunes again because I worry about losing all the music I had on my iPod Nano. Any suggestions for solutions?

The dragging does not work:
- Transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- For other music you will need a third-party program like one of those discused here:
Copy music
- Connect the iPod to your compouter and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up.
- Restore the iPod from that backup
Nothe that the backup that iTunees makes does not include synced media like apps nd music.

I've just replaced my computer and now need to reinstall Dreamweaver. I can't for the life of me find anywhere on Adobe's site to download it again. What steps do I take to download and reinstall software that I pay for monthly?

I've just replaced my computer and now need to reinstall Dreamweaver. I can't for the life of me find anywhere on Adobe's site to download it again. What steps do I take to download and reinstall software that I pay for monthly?

Download/install the desktop application, sign in, install the subscription application(s).
Creative Cloud for desktop
https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Activation & deactivation help
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to
Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

I uninstalled my desktop CC app because nothing happenes when I try to launch it. How do I go about getting it downloaded and reinstalled?

I uninstalled my desktop CC app because nothing happened when I try to launch it. How do I go about getting it downloaded and reinstalled?

clean first - Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
then reinstall, https://creative.adobe.com/

I bought and was charged for some music. It is not in check for available downloads or my purchased file. However it shows up in recent purchases. I just recovered from a problem and had to uninstall and reinstall. Where could this purchase be?

I bought and was charged for some music. It is not in check for available downloads or the purchased file. It does show up on my view my account recent purchases. Where could this music be? I recently recovered from an iTunes problem and had to uninstall and reinstall and finally manged to get everything back to work. Except for this most recent purchase which just happens to be my son's band so I would really like to have it.

Start with this article.
http://support.apple.com/kb/TS1408
If you live in the US, you can always redownload the music at no cost. See this article for information.
http://support.apple.com/kb/ht2519
And if nothing else, try contacting iTunes support and explaining the situation to them.
http://www.apple.com/support/itunes/contact.html
B-rock

The Apple Mac Store is re-downloading and reinstalling the update called "Final Cut Pro X Supplemental Content" literally everyday.

My problem: The Apple Mac Store is re-downloading and reinstalling the update called "Final Cut Pro X Supplemental Content" literally everyday. I have a Mac Pro with Mavericks and Final Cut Pro X 10.1 installed. It seems to complete the update to the best of my knowledge. It shows it to be Final Cut Pro X Supplemental Content 1.0. Is there a later version (a 2.0?)? It seems it started when Mavericks updated. Anyone else have this issue or know a solution to get it to update once and for all?

hahah yeah i quit torrenting i have nothing but legit apps now.
hope apple heard that!!!!
your post fixed my issue
but it did take more than deleting torrented apps, once your run a program with a MASReciept with someone elses Apple ID. that other ID is saved in all apps you got off of app store.
You have to delete all apps that contain the MASReciept (the terminal command tells you which ones) then quit appstore then reboot download all apps again.
it taught me to just buy my apps..

I am running OS X Yosemite on my four year old MacBook Pro which has become progressively slower and is loaded with applications I no longer use. I plan to start afresh by formatting a new 1TB SSD as a boot disk and reinstalling Lightroom 5 and PhotoShop

I am running OS X Yosemite on my four year old MacBook Pro which has become progressively slower and is loaded with applications I no longer use. I plan to start afresh by formatting a new 1TB SSD as a boot disk and reinstalling Lightroom 5 and PhotoShop CC.
Is there a list of the files and/or folders that contain Settings and Preferences which can be copied from the old system to the new?

with your cc apps you should try to use the sync feature. that's never worked consistently for me, but when it does work, it's helpful.
there are preference folders and presets and settings that you could copy but you're better off installing fresh because a common problem for people with adobe program issues is a settings issue.

Help with downloading and reinstalling

Will someone please help me download and reinstall Adobe Photoshop Elements 7? I have a new computer and have lost a ton of photos which are supposed to be in Adobe Revel.

if you don't have your installation media/files and use windows and if you follow all 7 steps, you can dl a trial via one of the links on this page: http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml/comment-page-1#comment-2174
and activate with your serial number.
if you have a dl problem, you didn't follow all 7 steps. typically, failure to meticulously follow steps 1,2 and/or 3 is the problem.

Downloading and reinstalling Photoshop 8

I have a new PC with windows 8 and need to download and reinstall Photoshop 8?

Hi Scruts,
Welcome to Adobe Forums.
Below is the link for Photoshop elements 8.
http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml
Please make sure to complete the Very Important Instructions section prior to clicking on the download link.
Thanks

Whenever I restart, I have to download and reinstall OSX 10.7 ?

Hello,
Recently whenever I shut down my Macpro and restart I have to download and reinstall mac OSX 10.7.(it happened twice).
I have run disk utilties and reset pram, but that doesn't seem to help.
Any advice would be greatly appreciated.
Thank you in advance for your help.
Eugene

By default the beta version does not overwrite the release version. If you uninstall the beta just make sure that you do not select the option to "Remove my Firefox personal data"
If you want to use both versions, or just test Firefox 4, you need to create a new profile for Firefox 4 (Firefox stores user data in the profile). Using the same profile with different versions can cause problems. Once you create a new profile you can copy certain data such as bookmarks and passwords between them. You can also use Firefox Sync to keep the profile synchronized. Finally, you will need to set up shortcuts to launch the correct profile for each version.
The following links show how to do this:
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
* https://addons.mozilla.org/firefox/addon/firefox-sync (only needed for Firefox 3.6, it is built into Firefox 4)

System Update - need it to download and reinstall drivers, how?

Hi all,
I think some packages have overwritten some of the working drivers of my X61t, and now all external USB hard drives (flash, or non-flash) have become painfully and unusably slow --- 4 minutes to right click and delete a file in the drive, and transfer a few MB of file from / to USB = more than 10 minutes.
System updates version 3 told me that I have the most updated system (no critical or recommended updates), but how can I download and reinstall the required system drivers of my hardware through it then?
Please help!

Bmullinax please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Bridge CC.

Firefox - Flash wants to download and reinstall after every restart

I just had a similar problem, only I wasn't given any options!! McAfee Security Scan Plus was installed without any warning, and now it wants to download and reinstall every time I restart Firefox!!
I'm not sure who's bright idea this was, but it sure is annoying!!!

I branched this into a new discussion because I wanted to dig into it more deeply with you.
What you're describing is definitely not intended behavior, but I can't quite get my head around what you're actually describing. Can you elaborate on what you mean about "it wants to download and reinstall every time I restart Firefox"? Are you getting an update prompt when you restart? Can you provide a screenshot? That would be super helpful.
It might be worthwhile to just uninstall and reinstall to see if we can get you out of this busted state.
1.) Reboot your computer. For real. Reboot.
2.) Uninstall Flash Player | Windows
3.) Reboot again.
4.) Download and install Flash Player from http://get.adobe.com/flashplayer
If you're still stuck, please let me know. I'd still like to get a picture of the dialog that you're seeing. That's super weird.

Apr 22, 2011 6:28 PM I've had my iPhone 4 for about 4 months now, and suddenly some apps aren't working. They open and appear to work, but as soon as you try to do something it doesn't load. I tried deleting the app and reinstalling it. I also force shut

Apr 22, 2011 6:28 PM
I've had my iPhone 4 for about 4 months now, and suddenly some apps aren't working. They open and appear to work, but as soon as you try to do something it doesn't load. I tried deleting the app and reinstalling it. I also force shut down my phone. I synced it to iTunes. Nothing is working. Does anyone know what I can do?

Basic troubleshooting steps oultlined in the User Guide are restart, reset, restore from backup, restore as new device.
You need to go through all steps in succession until your problem is solved. If going through ALL these steps fails to resolve your issue, then you'll need to bring your phone into Apple for evaluation and possible replacement.

How do I download and install Lightroom 5 on a new MacBook Pro, as I have replaced the original MacBook Pro that it was installed on when I purchased it 9 months ago?

I purchased - downloaded and installed Lightroom 5 on my old Macbook Pro in June, 2014. I have since replaced that computer with a new Macbook Pro. I uninstalled Lightroom from that computer. I would like to download Lightroom 5 onto my new computer, but none of the codes I have are working. How can I download it without having to re-purchase it?

You can look here
Adobe - Lightroom : For Macintosh

Deleted bridge cc. Now I need to reinstall but it shows up in my creative cloud app as up to date without the option to download. How do I access it to download and reinstall?

In an effort to correct an issue with my creative cloud, I deleted bridge cc. Now I need to reinstall but it shows up in my creative cloud app as up to date without the option to download. How do I access it to download and reinstall?

Bmullinax please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Bridge CC.

Please, don't anyone take offense. I appreciate those who volunteer to help others. But, isn't there a real technical support group at Adobe to answer questions? I've had to download and reinstall Lightroom twice because of some "missing" component. Now,

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