Please DON'T click back and forth!  READ WHY.

The iTunes servers have a limited amount of bandwidth. This is why we cannot connect to finish upgrading our iPhones.
Think of it like people trying to call in to a radio station to be the 100th caller and win a prize. If you keep hanging up and dialing back in faster, you have more of a chance of getting through when the line is clear. That is what you are doing when you click back and forth. You are sending a flurry of requests to Apple's servers.
HOWEVER, just like calling a radio station, you are SLAMMING the lines and making the overload WORSE. This DELAYS Apple from getting the problem fixed. Instead of getting one request from you every 20-30 seconds, Apple now gets requests from your computer every second or two.
So please, STOP clicking back and forth. Go outside, take a walk, play with your kids, do something else. Come back later when the bottleneck is reduced.
Thanks.

Neurocat wrote:
The iTunes servers have a limited amount of bandwidth. This is why we cannot connect to finish upgrading our iPhones.
Think of it like people trying to call in to a radio station to be the 100th caller and win a prize. If you keep hanging up and dialing back in faster, you have more of a chance of getting through when the line is clear. That is what you are doing when you click back and forth. You are sending a flurry of requests to Apple's servers.
HOWEVER, just like calling a radio station, you are SLAMMING the lines and making the overload WORSE. This DELAYS Apple from getting the problem fixed. Instead of getting one request from you every 20-30 seconds, Apple now gets requests from your computer every second or two.
So please, STOP clicking back and forth. Go outside, take a walk, play with your kids, do something else. Come back later when the bottleneck is reduced.
Thanks.
WRONG! Per AppleCare reps, once you get the "Accessing iTunes Store" you are in the queue. If you disconnect, you will lose your place in line. The way to make CERTAIN you DON'T lose your place according to them, is to do the "dance": Click "Ok" to clear error message, click on another item in the left panel of iTunes, then click on the "iPhone" item. Repeat after each error message.

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