Please - Exception readng printer control - need asssistance

Ok, so recently created printers are throwing and error in iManager 2.7.7 or 2.6 -
Exception reading printer control Close
Error Request (CLIENT_ERROR) - bad status code (0x406)
IPP Error: 0x406
I've updated in iprint.npm if applicable. The printers have no spaces in their names. I've deleted the work directory off the imanager server and restarted Tomcat. I've recreated the server certificates and ran the Cool Solutions Certificate Re-creation Script for OES1, OES2 and OES 11 so they now validate, I've restarted the iprint daemons. I am at a loss, is there something I missed that you can point me to?
The last option I'm seeing involves doing a "database" repair but I'd like to avoid that if possible.
Any advice is appreciated - this is on OES2 32-bit with SLES 10 SP4/OES 2 .0.3 (SP3) fully patched.
I could really use some ideas if you have a second everyone. Thank you so much.
-Nyle

On 05/08/2014 03:36 PM, nlandas wrote:[color=blue]
>
> Mysterious;2318377 Wrote:
>> On 05/07/2014 10:36 PM, nlandas wrote:
>> what error do you see on the apache error_log file?
>
> Thanks, so on the iPrint server logging wasn't at debug level. I'll turn
> that on and report back. Below is what the log says for today but I
> don't see anything that stands out to me. If you can let me know if you
> see something.
>
> [Thu May 08 02:03:02 2014] [error] BindPsm : NDPS object not found
> [Thu May 08 04:43:47 2014] [error] BindPsm : NDPS object not found
> [Thu May 08 04:44:20 2014] [error] BindPsm : NDPS object not found
> [Thu May 08 07:25:41 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 07:26:05 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 07:39:55 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 07:39:55 2014] [error] [client X.X.186.42] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 07:43:40 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 07:43:41 2014] [error] [client X.X.186.77] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 07:53:32 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 07:53:33 2014] [error] [client X.X.188.134] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 07:54:23 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 07:56:42 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 07:57:21 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:05:54 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:15:29 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:18:50 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:20:21 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:20:52 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:27:56 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 08:27:57 2014] [error] [client X.X.189.24] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:28:54 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 08:28:55 2014] [error] [client X.X.188.85] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:28:56 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:34:41 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 08:34:42 2014] [error] [client X.X.188.170] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:34:43 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:42:31 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 08:42:33 2014] [error] [client X.X.185.240] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:42:54 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:42:54 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:43:29 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:43:56 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:44:54 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 08:44:55 2014] [error] [client X.X.191.83] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:46:04 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:03 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 08:48:04 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:04 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 08:48:04 2014] [error] [client X.X.186.44] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:48:05 2014] [error] [client X.X.186.44] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:48:05 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:05 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:05 2014] [error] [client X.X.190.185] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 08:48:06 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:06 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:07 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:07 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:08 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:08 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:09 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:10 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:10 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:11 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:12 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:12 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:13 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:14 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:14 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:15 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:15 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:16 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:17 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:17 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:18 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:19 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:19 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:20 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:20 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:21 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:22 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:48 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:48 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:49 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:49 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:50 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:51 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:51 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:52 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:53 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:53 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:54 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:54 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:55 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:57 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:57 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:58 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:58 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:48:59 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:00 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:00 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:01 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:01 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:02 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:03 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:03 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:04 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:04 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:05 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:49:06 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 08:53:01 2014] [warn] IPP Operation
> error=SRVR_ERR_SERVICE_UNAVAILABLE, operation=Get Jobs
> [Thu May 08 08:53:26 2014] [error] BindPsm : NDPS object not found
> [Thu May 08 08:53:55 2014] [warn] ProcessPrintJobReq error=505
> [Thu May 08 08:53:55 2014] [warn] IPP Operation
> error=SRVR_ERR_TEMPORARY_ERR, operation=Print Job
> [Thu May 08 08:55:02 2014] [error] BindPsm : NDPS object not found
> [Thu May 08 08:55:58 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Service Request
> [Thu May 08 08:55:59 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Service Request
> [Thu May 08 08:56:37 2014] [warn] IPP Operation
> error=SRVR_ERR_SERVICE_UNAVAILABLE, operation=Get Printer Attributes
> [Thu May 08 08:56:37 2014] [warn] IPP Operation
> error=SRVR_ERR_SERVICE_UNAVAILABLE, operation=Get Jobs
> [Thu May 08 08:57:38 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 09:02:47 2014] [error] BindPsm : PA requires authentication
> [Thu May 08 09:02:47 2014] [error] [client X.X.189.147] no acceptable
> variant: /usr/share/apache2/error/HTTP_UNAUTHORIZED.html.var
> [Thu May 08 09:03:52 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 09:05:10 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 09:05:31 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 09:05:41 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 09:05:43 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 09:09:52 2014] [warn] IPP Operation
> error=CLNT_ERR_NOT_FOUND, operation=Get Job Attributes
> [Thu May 08 09:18:14 2014] [error] [client X.X.187.235] File does not
> exist: /srv/www/htdocs/ip
>
>
Better is to duplicate the issue and then run the iprint gathering tool
to generate an iprint info txt file.
Normally this errors are due to problems connecting to the ldap server
specified on the iprint_ssl.cong file

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    lollykaye2005

    A bit of a shot in the dark, but this appears to be an issue with pulling down the update from the Windows Store.  I have not run into this issue directly, but this thread has a lot of information.
    http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_store/windows-8-apps-are-pending-...
    The one tidbit that might help here from that thread is:
    "finally I found a solution. go to troubleshooting (press win+w >then type troubleshooting). now a window opens in desktop. click "fix problems with windows updates". now click next. windows will search for solutions, but it wont find anything. then windows will ask if u want to try in administrator mode. click yes. windows will find and solve the problem. that's it."
    I work for HP.

  • HP LaserJet M1120n Multifunction Printer, control panel display

    Hi,
    Yesterday here was an electrisity cut. After that all devices worked normally, except the printer. Control panel display of the printer was out of function and control panel buttons  didn't work.
    I turned  the printer off and waited some time. After that I tried to restart the printer. I heard that the printer started, but the display didn't work though, even I waited couple of hours . How could I solve this problem and can you help me?
    BR Vesa

    Hi @Vesa57 ,
    I see that the display isn't working on the printer since you had a power outage. I will certainly do my best to help you.
    Can you still print to the printer?
    Make sure there is no damage on the power cord and that it is connected directly to a wall outlet.
    The printer shouldn't be exposed to any electric or magnetic field.
    Try another power cord, you can use a monitor power cord to test it. Just to rule that out.
    I would do a hard reset to see if that will resolve the issue.
    Leave the printer on and unplug the power cable from the printer and wall outlet for 30-60 seconds.
    Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
    This ensures the printer is receiving full power and may help this situation.
    Try another wall outlet in another room, on another breaker. Just to make sure that isn't causing the issue.
    Please call our technical support at 800-474-6836 if the issue continues. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • How to deal with Print Controls in SAP SCRIPT

    Hello All...
    I have two requirement in SAP SCRIPT for which I will need to use PRINT CONTROLS.
    1) To print a window with 90 degree rotation
    2) In the same window I wanted to have black background and white text printed on it.
    For rotating the text,
    Primary basis I created two Z print controls using SPAD.
    One to rotate with 90 and another to rotate with 0.
    In SPAD I assigned \e&a90P and \e&a0P respectivaly in device type.
    Now in sap script window I specified below commands...
    /:  PRINT-CONTROL Z90
    =  TEST
    /:  PRINT-CONTROL Z00
    but in the SP01 the text is still printing Horizontally...
    Also Is there any standard print controls which set backgroud to black for specific window.
    and how to use that?
    Please help me to resolve this issue.
    Thanks in advance,
    Shweta

    Hi,
    Occassionally, when you make frequent changes to your SAPScript, the system can get out of sync.
    When you view the form, the old data get display without your changes. 
    This can be fixed by deleting the SAPScript LOAD with program RSTXDELL. 
    Hope it helps.
    Reward if helpful.
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  • Report Viewer WebPart for Sharepoint - Printing (Unable to load client print control)

    Hi there,
    I am running a report via the report viewer web part on a SharePoint page.  The report itself is working great.  But when I attempt to print it, I get a prompt to install something....and then it is followed up with "Unable to load client
    print control".
    There are some posts out there about updating the a certain CU or to find the RSClientPrint cab and unloading the dlls into the system32 folder and registering it.  I've tried that but no go.
    Anyone else encounter this issue?  If so, potential solutions?
    SP 2010 - 14.0.7221.5000
    SQL Server 2008 R2 (Reporting Server)- 10.50.1617  (have tried updating to 10.50.6000.34)
    IE = 10.0.9200
    And yes, I am running as local admin....so there shouldn't be any issue installing the active x component on IE.
    Thanks in advance,
    Eric

    Hi Eric,
    According to your description, you can't load the print button in your sharepoint site. Right?
    In Reporting Services, Each user who wants to use the print feature must download and install the ActiveX control that provides client print functionality. The first time a user clicks the
    Printer icon on the report toolbar, the Microsoft ActiveX control is downloaded to the computer. After the control is downloaded, the
    Print dialog box displays whenever the user clicks the Printer icon.
    So in this scenario, please enable the setting Download signed
    ActiveX controls in Internet Explorer and download it. Please follow the steps below:
    Click Tools -> Internet options.
    Switch to the Security tab, select the Trusted sites zone, and then click
    Sites.
    Type the URL of the SQL reporting server, click Add, and then click Close.
    Click the Custom level button, scroll to the ActiveX controls and plug-ins
    node.
    Click Enable for Download signed ActiveX controls, and then click OK.
    Then we need to have the
    EnableClientPrinting is set to true.
    In SharePoint Central Administration, click Application Management.
    Click Manage service applications.
    Click the name of your Reporting Services service application, and then click
    Manage in the SharePoint ribbon.
    Click System Settings.
    Select Enable Client Printing. The Enable Client Printing option is near the bottom of the page.
    Click OK.
    Reference:
    Enable and Disable Client-Side Printing for Reporting Services
    If you have any question, please feel free to ask.
    Best Regards,
    Simon Hou

  • "Create New BW Web Printing Controls Your Users Will Love" not working

    Hi
    I tried to implement codes (http://www.bwexpertonline.com/downloads/fox04.doc)for BW Web Printing controls as instructed in the article(http://www.bwexpertonline.com/archive/Volume_02_(2004)/Issue_03_(March)/V2I3A4.cfm).
    I got everything fine, EXCEPT I cannot seem to get the Z_PRINT_HTML_TEMPLATE to retain changed form value. And I cannot get print preview of all pages when I uncheck and click Enter button. The form just refreshes itself and brings back the default setting value.
    Does anyone know why it is doing this? Thank you very much for any help in advance!

    Hi Rob,
    We were able to successfully change the redirect by using the "How-to" guide and now have a change password option on the logon, but now our report is not executing.
    Please note that the report that we are trying to access is not a BSP, but a standard BW query that was being executing through WAS.
    Any ideas?
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  • Font Size Using PRINT-CONTROL

    Hi All,
    I am converting classical report list into PDF format. while converting PDF I need to change the font size and type.
    For this i am using print-control in the code, but the font size and type are not changed in the PDF file.
    My code is as follows.
    PRINT-CONTROL SIZE 001 FONT 001.
    Also I am using for below code for bold letters.
    PRINT-CONTROL FUNCTION: 'SABLD' LINE 1,
                            'SAOFF' LINE 10.
    it is also not reflecting the PDF file.
    Can anyone please tell me why these changes are not affected.
    Thanks & Regards,
    Murali.

    Problem Solved

  • Print Control

    Dear Experts
    In FBCJ Cash Journal after posting transaction when i m trying to print payment advice for the same(from downside Print Receipt button which is beside Follow on Document button),this takes me to next screen with warning message that system time not match with current time & then immediatly followed to print preview of document
    I want to system stop me to printing screen where there is 3 tabs with different parameter
    1)Ask for Form & sort - which i want to select manually
    2)Print control Tab- Where we need to select the printer & one print immediatly tab(checkbox) which i want to deactivate or i want to select it at the time of preview
    3)All transaction data which transaction is selected.
    Please tell me from where this print control is maintain? is it centralized for all Tcode or we need to maintain individually

    Hi, SWEET HW,
    This will happed on some more updated process done your server,
    If one your get the error for " SAP Time and SYSTEM Time is Differeance"
    Please Press Enter Button
    But you have to check the the Choosen Printer is Correct There is no issue on this,
    You Go head this process.
    Thanks and Regards
    N.Soma Sundaram
    SAP FICO Consaltant

  • Creating a cover letter from pc, not printer control panel HP Officejet pro 8600 Plus

    I used to be able to create cover letters for my faxes directly from HP printer software installed on pc, via desktop shortcut.   I am all up to date on software, drivers, firmware, etc.  It simply disappeared-I had it for about a year.  I called HP, and I was a bit surprised as the tech rep did not know what a cover letter is and its purpose when faxing.  I can only fax from printer control panel and can not format cover letters from there.  Please help!  I need to send cover letters from time to time and that functionality simply disappeared.  I have unistalled and reinstalled software and hardware several times to no avail.  

    Hello there! Welcome to the forums @bkgkrib ,
    I read your post and added a screen shot of what I believe you are referring to. I will do my best to help you. Could you let me know what operating system you are running? I will look into this some more for you as to what could have happened. Also tell me if you had recently made any changes such as an upgrade, new computer, new router, ISP, any changes at all.
    Also let me know how you have the printer connected (wireless, ethernet or usb).
    Thank you
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Printer Control app for Windows 8

    HP Printer Control enables you to set up and access your connected HP printers.
    We hope that the HP Printer Control app enriches your experience with HP printers and Windows 8. Please tell us about your experience -- what you like, what you don’t like, issues you may encounter, and areas where we could make the app better for you.
    For more information, visit the HP Printer Control App support document.
    Supported Printers:
    HP Color LaserJet CM1300 MFP
    HP Color LaserJet CM2320 MFP
    HP Color LaserJet CM3530 MFP
    HP Color LaserJet CM4540 MFP
    HP Color LaserJet CP1510
    HP Color LaserJet CP2025
    HP Color LaserJet CP4025
    HP Color LaserJet CP4525
    HP Color LaserJet CP5220
    HP Color LaserJet CP5520 Series
    HP Color LaserJet CP6015
    HP Color LaserJet Pro MFP M176
    HP Color LaserJet Pro MFP M177
    HP Deskjet 1000 J110 series
    HP Deskjet 1010 series
    HP   Deskjet 1050 J410 series Scan
    HP Deskjet 1510 series
    HP Deskjet 2000 J210 series
    HP Deskjet 2020 series
    HP   Deskjet 2050 J510 series Scan
    HP Deskjet 2510 series Scan
    HP Deskjet 2520 series Scan
    HP Deskjet 2540 series
    HP Deskjet 2640 series
    HP Deskjet 3000 J310 series
    HP Deskjet 3050 J610 series
    HP Deskjet 3050A J611 series
    HP Deskjet 3070 B611 series
    HP Deskjet 3510 series
    HP Deskjet 3520 series
    HP Deskjet 3540 series
    HP Deskjet 4510 series
    HP Deskjet 4610 series Scan
    HP Deskjet 4620 series
    HP Deskjet 4640 series
    HP Deskjet 5520 series
    HP Deskjet 6520 series
    HP Deskjet F4500 series
    HP Deskjet Ink Adv 2010 K010
    HP Deskjet Ink Adv 2060 K110   Scan
    HP Deskjet Ink Advant K209a-z
    HP Deskjet Ink Advantage K209a-z   and K209g
    HP Envy 100 D410 series
    HP ENVY 110 series
    HP ENVY 120 series
    HP ENVY 4500 series
    HP ENVY 5530 series
    HP LaserJet 100 color MFP M175
    HP LaserJet 200 color M251
    HP LaserJet 200 color MFP M275
    HP LaserJet 200 color MFP M276
    HP LaserJet 400 M401
    HP LaserJet 400 MFP M425
    HP LaserJet 500 color MFP M570
    HP LaserJet 600 M601 M602 M603
    HP LaserJet Enterprise 500 color   M551
    HP LaserJet Enterprise 700 color   MFP M775
    HP LaserJet Enterprise 700 M712
    HP LaserJet Enterprise color flow   MFP M575
    HP LaserJet Enterprise flow MFP   M525
    HP LaserJet Enterprise flow MFP   M830
    HP   LaserJet Enterprise M4555 MFP
    HP LaserJet Enterprise M806
    HP   LaserJet Enterprise MFP M725
    HP LaserJet M1522 MFP
    HP LaserJet M9040 MFP
    HP LaserJet M9050 MFP
    HP LaserJet P1100
    HP LaserJet P1566
    HP LaserJet P1600
    HP LaserJet P2050
    HP LaserJet P3010
    HP LaserJet P4000
    HP LaserJet P4010
    HP LaserJet Pro CM1415
    HP LaserJet Pro CP1020
    HP LaserJet Pro CP1520
    HP LaserJet Pro M1536dnf MFP
    HP LaserJet Pro MFP M125-M126
    HP LaserJet Pro MFP M127-M128
    HP LaserJet Pro MFP M435
    HP LaserJet Pro MFP M521
    HP   LaserJet Professional M1132 MFP
    HP LJ300-400 color M351-M451
    HP LJ300-400 color MFP M375-M475  
    HP Officejet 100 Mobile L411
    HP Officejet 150 Mobile L511
    HP Officejet 2620 series
    HP Officejet 4500 All-in-One   G510g to m
    HP Officejet 4500 G510a-f
    HP Officejet 4500 G510g-m
    HP Officejet 4500 G510n-z
    HP Officejet 4500 Wireless   All-in-One G510n to z
    HP Officejet 4610 series Scan
    HP Officejet 4620 series
    HP Officejet 4630 series
    HP Officejet 6100
    HP Officejet 6500 E710a-f
    HP Officejet 6500 E710n-z
    HP Officejet 6600
    HP Officejet 6700
    HP Officejet 7000 E809a
    HP Officejet 7000 Wide Format   Printer
    HP Officejet 7110 series
    HP Officejet 7500 E910
    HP Officejet 7610 series
    HP Officejet Pro 251dw Printer
    HP Officejet Pro 276dw MFP
    HP Officejet Pro 3110
    HP Officejet Pro 3610
    HP Officejet Pro 3620
    HP Officejet Pro 8100
    HP Officejet Pro 8500 A910
    HP Officejet Pro 8600
    HP Officejet Pro X451dn Printer
    HP Officejet Pro X451dw Printer
    HP Officejet Pro X476dn MFP
    HP Officejet Pro X476dw MFP
    HP Officejet Pro X551dw Printer
    HP Officejet Pro X576dw MFP
    HP Photosmart 5510 series
    HP Photosmart 5510d series
    HP Photosmart 5520 series
    HP Photosmart 6510 series
    HP Photosmart 6520 series
    HP Photosmart 7510 series
    HP Photosmart 7520 series
    HP Photosmart B010 series
    HP Photosmart B109a-m
    HP Photosmart C4600 series
    HP Photosmart C4700 series
    HP Photosmart Ink Adv K510
    HP Photosmart Plus B209a-m
    HP Photosmart Plus B210 series
    HP Photosmart Premium C309a-f
    HP Photosmart Premium C309g-m
    HP Photosmart Premium C309g-n
    HP Photosmart Premium Web   C309n-s
    HP Photosmart Wireless B109n-z
    I work for HP.
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution".

    Hi qunbea,
    Have you tried using the HP Printer Install Wizard or downloading the printer drivers and software from hp.com?
    Supported Printers for Windows 8 and Windows 8.1
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03168175&lc=en&cc=us&destPage=document&dlc=en
    If your full printer model is "HP Photosmart e-All-in-One Printer - D110a" then here is the link to download the software from hp.com.
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=4023246&task=&
    - Carolyn
    Although I am an HP employee, I am speaking for myself and not for HP.
    * Click the KUDOS star on the left to say “thanks” for helping!
    * Please mark a reply “Accept as Solution” if it solved your issue so others can find it.

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