Please explain why I have not received my $200 iPhone 6 Trade In Promo Gift card. I sent it to Trade In Center in packaging sent to me by Verizon on November 26, 2014. I have called the Trade In Support team 877-835-2024 to check status and receive a di
Please explain why I have not received my $200 iPhone 6 Trade In Promo Gift card. I sent it to Trade In Center in packaging sent to me by Verizon on November 26, 2014. I have called the Trade In Support team 877-835-2024 to check status and receive a different response each time I call. 1)it was received and it takes weeks/months to perform analysis on the device 2) you sent it to the wrong address 3) just wait 4) i will 'expedite' your issue. I've asked to speak with supervisors and the CSR will not let me speak with anyone confirming 'you will just be told the same thing I am telling you'. Well - nothing ever comes of it. Please assist. I have been a Verizon customer for years and am frustrated with the lack of customer care. Like many others I am ready to switch carriers.
I wanted to add my voice to the growing chorus of people complaining about VZW's trade in program. i received the exact same excuse for denying the full value of my perfectly good and DEACTIVATED iphone 4s.
i DID manage to get through to the trade in team, and after explaining the situation, i was told that my problem could be escalated the the tech team. the anonymous trade-in woman transfers me to the normal VZW cust support line... huh?
i wait again and finally get through. unlike the trade-in woman, the cust support rep immediately identifies himself. willie was as helpful as he was allowed to be, but sadly, that wasn't very much. the trade in people and VZW hold all of the cards.
THEY say that the de-activation lock wasn't turned off, i say it was.
there is no way to prove either assertion.
there is no appeal.
they just deny, deny, deny, as evidenced by all of the other complaints posted here and elsewhere.
willie WAS able however, to get me an additional credit for my 'inconvenience'.
while i genuinely appreciate his effort on my behalf, it doesn't absolve the company from the way they handle the trade-in program, whether it's farmed out to a 3rd party or not.
i will be filing complaints with the PSC, BBB, and NYS Att'y General.
Similar Messages
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Question:
I try to log into my itunes connect acct and I I still keep getting the error message
Apple ID does not have permission to access iTunes Connect.
please explain why?PS I have also read all of the old postings in regards to this and nothing is working.
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Could anyone please explain why the director has been removed from spotlight as it had much importance in LYNC 2010 and now being an optional role in LYNC server 2013.[any call flows regarding director servers would be much useful]
Hi SJ Praveen,
A Director is a server running Lync Server 2013 that authenticates user requests, but does not home any user accounts. Lync 2013 Front End servers have the same registrar service and functionality
as the Director.
The Director isn't providing any special functionality. If the Director goes down, all pools would become inaccessible when the clients queried DNS for the SRV record until an administrator
makes a manual internal DNS change that points users to a Front End pool to handle the sign-in request from Lync clients. Microsoft has made the Director functionality relevant for organizations that have specific security requirements, such as allowing all
external users to register to a specific internal server instead of the Front End servers. This server role is merely optional and not needed for most Lync Server 2013 deployments.
Best regards,
Eric -
Within music Library can anyone please explain why after I select the option to sort 'Album by Artist' a number of tracks are being treated as separate albums? How can I fix this? I have tried to manually correct by 'drag and drop' individual tracks but that doesn't work. My music library includes a number of repeat album artwork images simply because not all tracks are being listed under the one album making my library more difficult to use than it should. Any advise would be appreciated.
See Grouping tracks into albums.
tt2 -
I am using elements 10 and only getting audio not video. Can anyone please explain why? I am a total newbie to video.
greenfrogstone
Just saw your thread, and it looked like a candidate for the Premiere Elements 10 NVIDIA GeForce Roll Back the Driver issue. If your computer uses a NVIDIA GeForce video card/graphics card, then the following applies to you. You do not want to update the driver. Rather you want to roll back the driver version, probably to about May 2013. For your convenience I have done a copy/paste of the forum announcement which gives all the details and fix of the matter.
Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary to get rid of the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
This matter has been very specific to the Premiere Elements 10 NVIDIA GeForce card user. So, if your computer is using other than a NVIDIA GeForce card, it is likely that the message does not apply to you, and we can then explore other troubleshooting possibities.
Looking forward to your follow up. Do not hesitate to ask for clarification on anything written here.
Thanks.
ATR -
I have purchased Dhingana for 1 month , But the songs was not downloaded .kindly explain why it was not downloaded. I will try many times
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have forget my 4 digit passcode for my ipad 3 and exhausted all the attempts, Now the screen shows "ipad is disabled connect to itunes" How can I unlock my ipad now. Also I have not put "Find my iphone" in icloud as well. Please guide me to unlock it.
Also when I am trying to connect ipad to my windows PC, it shows, your software is up to date and later starts restoring while updating again. Then automatically it stops to update halfway and I have to repeat the process again and again, still in vain.
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some songs i had on my ipad dont play anymore after upgrade to io7, a small red symbol comes on the right side, could please explain why and give me a solution, thank you
Miracle!!!!!!
The iOS 7.1 update solved the WIFI issues on my iphone.
I'll try to upgrade my ipad later on and then
I think I can sell my hairdryer and my freezer.
Thanks to the people @ infinite loop ;-) -
hi could someone please explain why the iPhone 5 is $600 dollars more expensive to buy in australia than in the US
bazzerk wrote:
The phones on the us site appear to me to be the unlocked phones. the contract phones are even cheaper . Australian taxes account for a 10% price diference but really all the Apple products sold in Australia are at least 30% more expensive than in the US and other markets . Why are the local (Aus) apple retailers continuing to price gouge . The ACCC must act to stop this blatant con job..
There are no options currently on the USA Apple online store site to pre-order unlocked iPhone 5's. The iPhone 5's currently available for pre-order are only availble by selecting a carrier and agreeing to a 2year contract. The prices listed are all contract-subsidized prices. -
Does "!" next to my ringtone explain why it will not sync from my library to my phone, after doing an 8.2 update?
Hi sblaw,
If you are not able to access your purchased ringtones after the iOS update, take a look at the article below for steps to resolve the issue:
Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 - Apple Support
https://support.apple.com/en-gb/HT204076
Regards,
- Judy -
How can I fix the Runtime Error R6034 so that I can correctly install iTunes on my PC ? I get a notice that states ' An application has made an attempt to load the C runtime library incorrectly - Please contact the application's support team for more info
Hey Debbiered1,
Follow the steps in this link to resolve the issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
When you uninstall, the items you uninstall and the order in which you do so are particularly important:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Take care,
Delgadoh -
I lost my ipad how to track it .have not installed find my iPhone app on my ipad .
I lost my iPad Air .. How to trace it . Itz only a week I have got it .. Have not installed find my iPhone app in my ipad .. Itz is a wifi + 3G model .. What to do?
You do not need to install the "Find My iPhone" App.
If you had "Find My iPad" enabled in Settings > iCloud then you may be able to locate it. If not, you cannot locate it.
If it was enabled then you can try locating it via http://icloud.com on a computer or the App "Find My iPhone" on another iDevice. Note: this will only work if your device is connected to a network and the device hasn't already been restored as new and/or "Find My iPad" has not been disabled on it. Note: Disabling "Find My iPad" is much more difficult in iOS 7.
If you think that your device was stolen rather than lost then you should report it to the police. In either case you should contact your carrier, change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.
See also here for additional information: http://support.apple.com/kb/HT5668 -
who do I contact after (emailing app developer) about purchased add ons that haves not arrived to my iPhone but the money has been taken!!??
Hello Janey,
It sounds like there is an issue with the audiobook you purchased from iTunes. I recommend following the steps in the following article to report this to the iTunes Store:
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
You can find the full article here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
Microsoft Visual C++ Runtime Library Runtime Error! Program: C:\Program Files (x86)\iTunes\iTunes.exe R6034 An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information.
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files (x86)...
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
OKClick here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components; this won't normally affect its library, but that should be backed up anyway.
(99146) -
I did an auto-update on itunes today and now itunes is unresponsive..it gives this error "An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information."
Wouldn't apple check before releasing new version, I see so many people with same issue..its such a waste of time for everyone now to fix it.
Is there any other way to fix before I try to un-install everything and re-install back?Hello iTunes_Bad_Update,
The following article provides information and troubleshooting steps that can help get iTunes back up and running.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen
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