Please FIX, Apple : Macbook Multi-Touch BSOD and Audio Problem in Vista
Readers: The below message is sent to www.apple.com/feedback and to mac-related sites. If you encounter the same problem as I did, please reply and acknowledge the problems highlighted in this thread.
Dear Apple,
First of all, I would like to compliment you on delivering the excellent new MacBook Aluminum series. As someone converted from the PC camp (no less by your expensive and convincing "PC vs Mac" marketing campaigns) , I was delighted how great life is on the Macbook and Mac OS.
However, life on Vista/XP is another story altogether. While I love to do EVERYTHING on Mac, you have to admit there are a lot of times I have no choice but to do my computing on Windows (eg. gaming and many sites still support only IE). Below are the Vista "show-stoppers" i encountered while using Bootcamp/Vista.
Note, I do understand where Apple's priority is in terms of OS support, but the very fact is that you spent so much money converting PC users to Mac (mainstream advertisement and such) so I think you are obliged to meet the expectations you set. Also, many users like me are paying a premium over similarly-spec Windows notebook. So I think it's only right that as customers, we request that you fix these "show-stoppers" which make Macbook unusable under Vista ( which contradicts your advertisement marketing claims...else sooner or later, someone else will be frustrated enough by the issue to raise a class action lawsuit. Won't be me though cause that's too troublesome but it probably will convince me not to do make my desktop switch to iMac ).
1) Multi-Touch BSOD under Vista
I've consolidated some forum complaints below to illustrate how widespread this problem is. Frequently, the dreaded BSOD pops in out-of-the blue while I am not doing anything particularly complex on Vista. The same message always appear that the problem is caused by "applemtp.sys". This is with latest MTP drivers and even disabling the "Apple Multi-Touchpad Mouse" under Device Drivers. I am at a loss what to do here cause it seems that the only way out is not to use the touchpad in Windows !
http://discussions.apple.com/thread.jspa?messageID=8910026�
http://discussions.apple.com/thread.jspa?messageID=8826460�
http://discussions.apple.com/thread.jspa?messageID=9273598�
2) Audio Crackling/Disappear
Again, I've consolidated some threads below.
Many users hear cracking noises under Vista, when playing MP3, streaming internet audio and gaming. My experience in gaming is that 80% of the time, the audio will be killed halfway in the game. I've got many titles(WoW, Battlefield 2, Last Remnant, COD 4..etc) so the problem is not confined to one title/publisher. Online research speculation believes that this is DPC-related issues due to Broadcom driver but I think the other part is also due to Keyboard Manager in Bootcamp. Even the audio driver itself may be an issue.
http://discussions.apple.com/thread.jspa?messageID=9086447�
http://discussions.apple.com/thread.jspa?messageID=9071165�
http://forums.macrumors.com/showthread.php?t=614302
http://forums.macrumors.com/showthread.php?t=629209
http://www.rme-audio.de/forum/viewto...d=11699#p11699
http://www.gearslutz.com/board/1961838-post3.html
http://www.thesycon.de/deu/latency_check.shtml
Thank you for your kind assistance in looking into this matter. Appreciate your acknowledge and response.
Regards,
Redlee64
MacBook 13" (Late 2008, 4GB Ram, Vista 32-bit)
+1 very angry plink in the bucket
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