Please guide me how to make my laptop to its original state from manufacturer
Good day all!
Awhile ago I had a problem to login. Windows start-up was normal but i couldnt login to my user. So i had to perform start-up repair but still my bootmngr was corrupt. some file was missing. I had to format it with regular copy of windows 7 boot cd. I performed quick format for only C drive wich contains OS. Recovery drive (D) and HP tools(H) drive all were untouched.
After the format i installed all drivers but I cant use my laptop as it was like before (from manufacturer). Before I did factory restore(reset) using files from recovery drive.
Now I cant do factory reset even i have recovery drive.
How i can make my laptop (OS and all keyboard and touchpad settings) as it came from manufacturer.
Now i cant use even my biometric.
Any Ideas.
PS : Recovery drive has all 21gb and its 2 gb free. as it seems all factory data is there. But i cant do factory reset from now installed windows 7 home premium 64 bit
If you set the recovery partition to active by use of Windows 7 Disk Management mmc, you should be able to boot to the HP Recovery Manager and preform a factory image recovery. (mmc = Microsoft management Console)
Click on the Windows Orb and type in disk management. Click on the icon that appears to use the disk Management mmc.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer
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