Please help a dedicated yet VERY FRUSTRATED Zen Touch U
Please help me!!! I have become very frustrated with my Zen Touch (40GB)(well..only the transferring of songs really...otherwise I think it is one of the best things I ever bought). Has anyone had the following issues..and if so..how have you resolved them?
. When I used the software that came with it (the Media Source I think)...every time I try to transfer tracks it locks up after one track (says that the CPU usage is 00%) so I have to attempt to get out of the program and start it up again...this happens 99.9999% of the time. Are there any other programs out there that are less frustrating. I have re-installed the software numerous times and it is still happening.
2. I prefer to use Music Match to put my track information in. Unfortunately, it has only recognized my player once..normally it doesnt even know it is connected. Is anyone else using this program..and what do I need to do to get this to work (their support staff hasn't been much of a help)
3. I have one folder on my hard dri've (in my computer) that has a hand next to it (palm up). The songs in there were ripped from a CD. They are in the folder...but the Media Source program isn't recognizing it. Is there anything I can do to get these files to my player? Also, when I went to e-mail them to my account at work it wouldnt do it..said the file size was 0.0kb (yet, they are on my hard dri've). Any suggestions? Is it protected somehow..and can I unprotect it's LOL
4. When initially transferring the majority of my files, I noticed that some files weren't transferred. What are the reasons why that might happen?
As SSR said, install all the newest software. The Creative stuff is smart enough to install right over (replace) the older stuff you have now. I have had various problems over the past year with drivers, etc, and every time it was resolved by reloading the software or updating it. There is all new stuff; driver, MediaSource, Nomad Explorer. Download and install all three. Also, download and install the plug-in for yor Zen. That's 4 things.
I'll bet this fixes all your problems.
One thing you said--some tracks don't transfer at all. Is that using MediaSource or Music Match? You have to be careful with DRM tracks that you use software that can handle a DRM license (this is stuff you bought on Yahoo Music, Napster, MSN Music, etc.). It will not transfer using just any old software. MediaSource and WIndows Media Player both work for this purpose.
My personal choice for editing ID3 tag info is Windows Media Player. You can "group select" a whole range of tracks and change them all. You can drag and drop (like songs to an artist or album) and the tags change. It is a super-powerful program.
You may think you'll never use Nomad Explorer, but download and install it anyway. I don't use it, but something in that program updated Windows Media Player 0 and it worked WAY faster after that. Who knows what it did? It's all free, so you might as well.
OOPS, forgot about your MediaSource Library thing. CLick "tools" in MediaSource, then go to the PC Library section. Make sure all the folders you have music in are listed. Also list them in the "media sniffer" tab, if you want them to be updated for changes you make.
Message Edited by MikeM32 on 09-23-2005 09:5 PM
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