PLEASE HELP! A sad icon is displayed but no matter what I do nothing works!

So when I reset my iPod, the Apple logo comes up. After about 10 seconds the sad face icon comes up. I tried plugging it into the computer, re-installing all the softwares, and I've read through sooo many documents. But the same thing happens all the time! The Apple logo comes up and then the sad face icon appears even when it's connected to my computer. When I connect my iPod to the computer, it does not appear in My Computer.
Someone please help! I've tried everything. : (
iPod Mini 6GB   Windows XP  

Everything was working fine until a couple days ago when I was playing a song on my iPod. The song froze and te sad icon face popped up.
I don't know what to do. : (

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