PLEASE HELP - BACKED UP IPOD BUT CANNOT GET SONGS BACK ON IPOD

Hi. I have a U2 ipod photo. Recently have had alot of problems with songs dissapearing and i had to reset IPOD everytime. I bought the my ipod in the US 2 years ago with the "Complete U2 set" installed on the ipod. All the songs that came with the special edition ipod.
The consultant in the store loaded all the songs for me as we can not do it thru Itunes via South Africa with and SA credit card or login. So i read all the online help files and made a backup disc of all my "purchased songs" which is the U2 collection.
Now i can not get the songs back on my ipod and i cannot play them on my machine. Said im not authorised. Gives me a login request with this email addres "[email protected]".
Have been trying to contact apple, but i cannot find an address to email to ask for help. If i start my itunes and insert the backup disc it puts on the music in my library, but i cannot move it or change it.
PLEASE HELP.
thks
nicol

You are out of luck for non-Tunes purchases. The iPod backup that iTunes makes does not included synced media like apps and music.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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PLEASE HELP - BACKED UP IPOD BUT CANNOT GET SONGS BACK ON IPOD

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