PLEASE HELP! BB CURVE 8520 EMAIL AND BBM NOT WORKING! :(
Ok, i would really appreciate it if someone could help me with my BB curve. i've tried the shop i bought it from and many other people and all ive been told is to send it away to be fixed. i really need my phone every day and dont want to send it away so im trying for a quick fix kind of thing, thanks to anyone who replies.
My blackberry was bought in October 2010 so its not old, from an o2 shop, it was working completely fine and great up until about 1 month ago.
i was trying to get onto the internet and a message came up saying 'unable to connect to server please contact service provider or try again later' or something similar to that.
from this appeared my phone is no longer receiving or sending any emails from or to anyone at all and my blackberry messenger has also stopped working.
i can open my email and bbm but when i open my bbm i type out my message and hit send and the message sends with a tick to show this but the little D for delivered never appears and my friends are not receiving my messages and im not receiving their messages either.
my phone says its connected to the internet and wifi, at the top of the screen the signal is full and it says EDGE most of the time or sometimes GPRS. i dont know what's wrong but its so annoying
i know this message is long but i want to give all details so someone can help me properly, ive tred resetting pulling the battery out, deleting and resetting up my wifi and all that, can anyone please help me? thanks so much if you can! its much appreciated! i can upload an image of what my screen says if it helps just let me know!
Melissa_Ball
Hi, I'd recommend checking to make sure that you still have a Blackberry Data Plan by contacting your Network Provider (i.e O2)
Similar Messages
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Curve 8520- email and bbm not working
Hello,
Over a month ago i started having this problem with my blackberry curve. My bbm wont send or receive messages, at all. So I deleted my only contact which was hubby, and tried to add him again, but the request is just pending and he hasnt gotten a message to accept me at all. Soon after my emails stopped working as well as facebook. I could not send nor receive emails. I might also mention that I have a wi-fi conection working, i can use the browser and all, but the wi=fi symbol doesnt light up, it just stays dull.
So i deleted the email account I had on the phone and took it into the vodafone shop I got it in. I received the phone back this week with a latter telling me they could not find these problems and that the phone had been updated and was fixed.
It was not. So i pluged it into my laptop, tried updating and all that, also brought £10 credit incase that was the problem. Still nothing. Emails, BBM and facebook are things I use often on my phone and I would love it if anyone had any suggestions, maybe I have my settings wrong?Hello Amy and welcome to the Community!
Its pretty hard to understand how you lost the Blackberry Service. Kindly contact your Carrier and check if your BIS is active. You should also check if your data coverage is ON and the wireless service indicator appear as GPRS/EDGE. These indicators appear in uppercase if the BIS is up and goes back to lowercase when you lose the service.
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter -
Hi,
My email services and Blackberry messenger are still not working, despite the fact that the disruptions of last week have apparently been fixed. However, I am able to access the internet.
On the setup menu it says that there are two email accounts, but when I click on it, it says that there are no activated accounts and there is only the option for enterprise activation. The Blackberry and 3G sign at the top of the screen are present and in capitals. I have tried pulling out the battery and rebooting. I have re-registered with the host routing table. I have also called my carrier (t-mobile), who have said it is not a problem with them.
It's been over a week now that my phone hasn't been functioning properly. Can someone please help?
ThanksHi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! But, I am distressed by one thing...
s-k wrote:
I have also called my carrier (t-mobile), who have said it is not a problem with them.
For them to successfully fob you off that way is, IMHO, inexcusable. Regardless of where the root of the problem is (e.g., the RIM network or the carrier network), your carrier remains responsible for ALL of your services and support. After all, you pay them every month for your services...they are not delivering those services. Only they have the ability to seek for you any support from RIM...you have no direct channel to RIM...only via escalation from TM can you get support from RIM. It is so sad that so many CSR's at carriers are responding like this and fobbing their paying customers off. I encourage you to ring them back up and impress upon them that your service and support contract is with them...and they are responsible for providing that support and service, including escalation into RIM if necessary.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
am using iphone 3g and it is having currently IOS 4.1 version,till what IOS version can i upgrade ? please help me many of my apps are not working esp whatsapp.
iOS 4.2.1 is the latest version of iOS for the 3G.
Facebook and Whatsapp both require 4.3 or higher.
If you want to use those apps, either use the old version that should be in your iTunes library or upgrade the hardware to a 3GS or newer device. -
Please help me. My YouTube app will not work. Every time I open it says 'cannot connect to youtube'. I have searched for help and tried resetting my settings and rebooting my ipad2 but nothing has solved the issue.
Yes, I am connected to the Internet through my wifi. Everything is working fine with the e eption of youtube. I have reset all Internet settings and have tried synching to iTunes followed by rebooting. This is all the advice I have found although none of it has been helpful.
Has anyone else encountered this problem? -
Email service blocked and BBM not working on BB torch slide
HI.
I have real issues with my phone. First, my BBM stopped working, so I thought it was the bbm rim server because all other applications were working(whatsapp, email, facebook etch). Then I stopped receiving emails. Again, I didn't take it too seriously until I tried to send emails and a red cross appears with a message saying "service Blocked".
At this point, it is strange cause my browser works and my facebook. What really got me pissed was that my whatsapp stopped working as well, and I'm no longer on my mobile service plan, I'm using wifi at home. I was two seconds away from resetting my phone when it occured to me that it might not solve the problem.
I have looked at other possible solotions online and my phone does not have the advance system settings or the enterprise activation menu. I don't know what to do, HELP!!Hi and Welcome to the Community!
Some clarification is needed...I cannot tell exactly if your device is a BES-enabled one or not...if it is, then stop now and seek support from your BES admins as they control, well, everything.
If you are not BES, then with a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books (pre-BB10 devices only)
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
Then again...
misskedia wrote:
and I'm no longer on my mobile service plan, I'm using wifi at home.
If, by that, you mean that you have allowed your mobile service plan to expire, then that could explain everything. There are many services on BBs that are proprietary, and access to them requires subscription to an adequate data plan from your provider, regardless of the channel you use them through. Even if you only use WiFi as your connection pathway, you still must have an adequate data plan from your carrier in order to do many things, including email and BBM.
So if that's the case, then it explains everything...sometimes, when a data plan is allowed to expire, it takes the carrier a few days (sometimes longer) to "catch up" and shut things down that you are not paying them for.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
GOOD DAY
MY NAME IS STEPH MY BBW AND MY BBM ARE NOT WORKING, WHEN I TRY TO CONNECT BBW TO THE INTERNET IT POPS UP A MASSAGE SAYING THERE WAS A CONNECTION PROBLEM. BBW MUST CLOSE, AS FOR BBM IT POPS UP A MASSAGE READS NO BLACKBERRY DATA, BBM UNABLE TO CONNECT TO THE SERVER, PLEASE TRY AGAIN LATER. PLEASE HELP ME.
REGARDS
STEPHHi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive
2) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support. When you do, have them check carefully concerning having BIS attached to your account -- there are reports that on some carriers having BIS attached to the account for a BB10 device actually prevents the BB10 device from functioning.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Internet and BBM not working what so ever!!! *HELP*
I purchased the blackberry bolt on on friday and the £5.00 was deducted from my balance. My Internet and BBM however never activated or started to work. The signal appears in lower case as "edge" and "gprs". I have contacted o2 and went through all connection settings on the phone. Everything is correct. When i sent a registration message it says "registration message sent" but i never receive a reply. I updated all software and reset the phone completely yet no luck. I also went into o2 and they also are unable to help. I am waiting to hear back from o2 Support but this may take up to 72hours. My o2email tells me my device has been "suspended or deactivated". My brother gave me the blackberry as he use to have a contract on it but he has now upgraded to an iPhone. He has no arrears on the account or bill so there should be no reason for the phone not to connect
can anyone please help me as i have tried everything!!!!!!!!!
My phone is a curve blackberry 8520Hey weeuna,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
If you're receiving lower case edge or gprs that means you only have voice only services and no data. I would suggest removing the battery and placing it back in and if the issue still persists then I suggest trying a new SIM card.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
Curve - Email and internet not working
I always use my phone for email and internet and have it connected to the wifi in my house, two days ago it just stopped working. When I try to send an email It says service blocked and the internet just says unable to connect, Ive checked the connections and it says full connected, Ive also tried different wifi locations wirh no success.
conorgraham wrote:
it just says connection: wifi
That's actually good, you are connected to BIS via your WiFi connection.
1) Register HRT: (OS5) Home Screen > Options > Advanced Options > Host Routing Table > Scroll to any line entry and > press the Menu key > and then click Register Now. If you have an OS 6 or OS 7 device, Look at Options > Device > Advanced > Host Routing Table, etc.
2) Resend Service Books: Article ID: KB02830 How to send the service books for a BlackBerry Internet Service account. http://www.blackberry.com/btsc/KB02830
3) Then, with the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Hopefully that will get things going again for you!
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Please Help, My Safari keeps crashing and will not send error reports anymore.
Process: Safari [45010]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.6 (5533.22.3)
Build Info: WebBrowser-75332203~3
Code Type: X86 (Native)
Parent Process: launchd [99]
Interval Since Last Report: 939313 sec
Crashes Since Last Report: 50
Per-App Interval Since Last Report: 933971 sec
Per-App Crashes Since Last Report: 35
Date/Time: 2012-07-04 22:56:04.744 -0700
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 814760F0-6365-475C-8E33-1BCDF5EB646D
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000b131c020
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.CoreGraphics 0x960f20e7 CGSDeviceGetGeometry + 153
1 libRIP.A.dylib 0x95e51b48 RIPDeviceCreateWindowDevice + 573
2 libRIP.A.dylib 0x95e34a7b __CGWindowContextDelegateCreate + 91
3 com.apple.CoreGraphics 0x960f069e CGWindowContextCreate + 190
4 com.apple.AppKit 0x9268e400 -[NSWindowGraphicsContext _initWithWindowNumber:scaleFactor:] + 109
5 com.apple.AppKit 0x9268e148 -[NSWindow _threadContext] + 186
6 com.apple.AppKit 0x9268e02e -[NSWindow _windowDeviceRound] + 35
7 com.apple.AppKit 0x9268dfb6 _NSCreateWindowWithOpaqueShape2 + 694
8 com.apple.AppKit 0x9268cacf -[NSWindow _commonAwake] + 1785
9 com.apple.Safari 0x00032f41 0x1000 + 204609
10 com.apple.AppKit 0x9265899b -[NSWindow makeKeyAndOrderFront:] + 110
11 com.apple.Safari 0x0001cab2 0x1000 + 113330
12 com.apple.AppKit 0x925d94a5 -[NSDocument showWindows] + 117
13 com.apple.Safari 0x0001c819 0x1000 + 112665
14 com.apple.AppKit 0x925d776c -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 419
15 com.apple.AppKit 0x927c344a -[NSDocumentController newDocument:] + 54
16 com.apple.Safari 0x00017482 0x1000 + 91266
17 com.apple.Safari 0x000173dd 0x1000 + 91101
18 com.apple.Safari 0x00017266 0x1000 + 90726
19 com.apple.Safari 0x000171ef 0x1000 + 90607
20 com.apple.Safari 0x000557a4 0x1000 + 346020
21 com.apple.Safari 0x000555db 0x1000 + 345563
22 com.apple.Safari 0x000555a4 0x1000 + 345508
23 com.apple.AppKit 0x925d70ce -[NSApplication _doOpenUntitled] + 418
24 com.apple.AppKit 0x925d67ed -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 238
25 com.apple.AppKit 0x925d6014 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 98
26 com.apple.Safari 0x00142d1c 0x1000 + 1318172
27 com.apple.Foundation 0x9405ea9f -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 655
28 com.apple.Foundation 0x9405e7af _NSAppleEventManagerGenericHandler + 223
29 com.apple.AE 0x91037648 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 144
30 com.apple.AE 0x9103757e dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
31 com.apple.AE 0x91037425 aeProcessAppleEvent + 177
32 com.apple.HIToolbox 0x97083981 AEProcessAppleEvent + 38
33 com.apple.AppKit 0x925d38e9 _DPSNextEvent + 1189
34 com.apple.AppKit 0x925d2f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
35 com.apple.Safari 0x000166ad 0x1000 + 87725
36 com.apple.AppKit 0x925cbf9f -[NSApplication run] + 795
37 com.apple.AppKit 0x925991d8 NSApplicationMain + 574
38 com.apple.Safari 0x0000acee 0x1000 + 40174
Thread 1:
0 libSystem.B.dylib 0x9181034e __semwait_signal + 10
1 libSystem.B.dylib 0x9183accd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x96fefd58 ***::TCMalloc_PageHeap::scavengerThread() + 824
3 com.apple.JavaScriptCore 0x96fefd8f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x9183a055 _pthread_start + 321
5 libSystem.B.dylib 0x91839f12 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x9181034e __semwait_signal + 10
1 libSystem.B.dylib 0x9183accd pthread_cond_wait$UNIX2003 + 73
2 com.apple.WebCore 0x947c5587 WebCore::IconDatabase::syncThreadMainLoop() + 279
3 com.apple.WebCore 0x947c2e19 WebCore::IconDatabase::iconDatabaseSyncThread() + 761
4 libSystem.B.dylib 0x9183a055 _pthread_start + 321
5 libSystem.B.dylib 0x91839f12 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x91809166 mach_msg_trap + 10
1 libSystem.B.dylib 0x9181095c mach_msg + 72
2 com.apple.CoreFoundation 0x974e4e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x974e5aa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x9000618c CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x9183a055 _pthread_start + 321
6 libSystem.B.dylib 0x91839f12 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9181034e __semwait_signal + 10
1 libSystem.B.dylib 0x9183accd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x96e446b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.WebCore 0x947de77c WebCore::LocalStorageThread::threadEntryPoint() + 188
4 libSystem.B.dylib 0x9183a055 _pthread_start + 321
5 libSystem.B.dylib 0x91839f12 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0xffff0685 __bzero + 133 (cpu_capabilities.h:244)
1 com.apple.Safari 0x0020d35d 0x1000 + 2147165
2 com.apple.Safari 0x0020d078 0x1000 + 2146424
3 com.apple.Safari 0x0020d078 0x1000 + 2146424
4 com.apple.Safari 0x00271ce7 0x1000 + 2559207
5 com.apple.Safari 0x00275d57 0x1000 + 2575703
6 com.apple.Safari 0x000316a6 0x1000 + 198310
7 com.apple.Safari 0x000f453f 0x1000 + 996671
8 com.apple.Safari 0x000313ee 0x1000 + 197614
9 com.apple.Safari 0x0003130d 0x1000 + 197389
10 com.apple.Safari 0x0003127c 0x1000 + 197244
11 com.apple.Safari 0x00030d71 0x1000 + 195953
12 com.apple.Safari 0x00030c27 0x1000 + 195623
13 com.apple.Safari 0x00030bbe 0x1000 + 195518
14 com.apple.Safari 0x00030b09 0x1000 + 195337
15 com.apple.Safari 0x00030446 0x1000 + 193606
16 com.apple.Safari 0x0002f721 0x1000 + 190241
17 com.apple.Safari 0x0002f595 0x1000 + 189845
18 com.apple.CoreFoundation 0x974e53c5 CFRunLoopRunSpecific + 3141
19 com.apple.CoreFoundation 0x974e5aa8 CFRunLoopRunInMode + 88
20 com.apple.Safari 0x0002f33d 0x1000 + 189245
21 com.apple.Safari 0x0002f08a 0x1000 + 188554
22 com.apple.Safari 0x0002f023 0x1000 + 188451
23 libSystem.B.dylib 0x9183a055 _pthread_start + 321
24 libSystem.B.dylib 0x91839f12 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xb131bfb0 ebx: 0x960f2062 ecx: 0x00000000 edx: 0x154080c0
edi: 0xbfffe9b8 esi: 0x1540a3f0 ebp: 0xbfffe948 esp: 0xbfffe8d0
ss: 0x0000001f efl: 0x00010206 eip: 0x960f20e7 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xb131c020
Binary Images:
0x1000 - 0x5d3ffc com.apple.Safari 5.0.6 (5533.22.3) <79731a26a77704fb4831e3adc020a381> /Applications/Safari.app/Contents/MacOS/Safari
0x644000 - 0x732fef com.apple.PubSub 1.0.5 (65.23) <7d496f89df21f6b9ecf99a7727469c2a> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x7b6000 - 0x7c1fff libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
0x7c9000 - 0x7f3fe8 com.apple.framework.Apple80211 5.2.8 (528.1) <97dfd0c2d44d3c5839dd96f74e43d9c2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x804000 - 0x813ffc SyndicationUI ??? (???) <4cb2f7ffaf3185ff4e036082064e7121> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x822000 - 0x858fef libtidy.A.dylib ??? (???) <7f0b8a7837bd7f8039d06fc042acf85b> /usr/lib/libtidy.A.dylib
0x121c6000 - 0x123cefef com.apple.RawCamera.bundle 2.1.3 (537) <ef9996f5ec0caf58dc832a4153196a1e> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90003000 - 0x900aafec com.apple.CFNetwork 438.16 (438.16) <0a2f633dc532b176109547367f209ced> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fac000 - 0x90facffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x90fad000 - 0x90fadffa com.apple.CoreServices 32 (32) <373d6a888f9204641f313bc6070ae065> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90fae000 - 0x90fafffc libffi.dylib ??? (???) <eaf10b99a3fbc4920b175809407466c0> /usr/lib/libffi.dylib
0x90fb0000 - 0x90fbffff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
0x90fc8000 - 0x90fecfff libxslt.1.dylib ??? (???) <c372568bd2f7169efa0faee6546eead3> /usr/lib/libxslt.1.dylib
0x90fed000 - 0x90ff9ff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
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0x97395000 - 0x973e3fe3 com.apple.AppleVAFramework 4.1.17 (4.1.17) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x973e4000 - 0x973e6ffd com.apple.CrashReporterSupport 10.5.7 (161) <ccdc3f2000afa5fcbb8537845f36dc01> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x973e7000 - 0x97471ff7 com.apple.DesktopServices 1.4.9 (1.4.9) <f5e51a76d315798371b3dd35a4d46d6c> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x97472000 - 0x975a5fe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x975a6000 - 0x97a77fbe libGLProgrammability.dylib ??? (???) <d5cb4e7997a873cd77523689e6749acd> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x97a78000 - 0x97aa5feb libvDSP.dylib ??? (???) <f39d424bd56a0e75d5c7a2280a25cd76> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x97aa6000 - 0x97b03ffb libstdc++.6.dylib ??? (???) <f75e5133d72769de5ce6c06153fc65f6> /usr/lib/libstdc++.6.dylib
0x97b04000 - 0x97b7eff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <9ae833544b8249984c07544dbe6a97fa> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
Thanks in advance for any help you may offer.Suggested by another poster...
~Bee Delaware
This solved my questionRe: Please help! Safari keeps crashing!! Jun 30, 2012 6:18 PM (in response to PeaiamPea)
Quit Safari.
Go to your Home Folder > Library > Safari > Webicons.
Take the WebpageIcons to the trash.
Restart SAfari.
Any better? -
Email and internet not working
So today my email suddenly stopped working. I tried going into email settings but then i get the error message "your device had a problem connecting to the server" and when i try to use my browser i get "unable to connect to the internet, please try again later. if the problem persists please contact your service provider".
I've tried taking the battery out, i've tried option > advanced options > host routing table > register now. But nothing has helped.
I have a curve 8520 and i'm on tesco mobile, is this my phone not working or is it tesco mobile?
And if it's my phone what can i do?
Any help would be great, ThanksKaayt wrote:
So today my email suddenly stopped working. I tried going into email settings but then i get the error message "your device had a problem connecting to the server" and when i try to use my browser i get "unable to connect to the internet, please try again later. if the problem persists please contact your service provider".
I've tried taking the battery out, i've tried option > advanced options > host routing table > register now. But nothing has helped.
I have a curve 8520 and i'm on tesco mobile, is this my phone not working or is it tesco mobile?
And if it's my phone what can i do?
Any help would be great, Thanks
Hello Kaayt,
Please resend your Service Book. Read this article.
How to clear and refresh the service book database if the BlackBerry smartphone is unable to send or...
Thanks.
Good luck!
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution" -
Won't connect to server - hotmail and BBM not working.
Hey BB Community,
I have two problems which I think may be connected through my phone's inability to connect to the server.
- First off, my contacts can't receive my BBM messages. I can write and send them off but they aren't received.
- Secondly, my email account (hotmail) is not working on my BB. It's supposedly connected and logged in, yet I don't receive any mails on my phone, nor do contacts receive anything I send. When I try to access my email account options, a message pops up stating "Your device had a problem connecting to the server."
Everything was working fine before I had to duplicate my SIM card (it was scratched somehow) and battery.
So my question is, how do I reconnect my BB to the server?
Would appreciate the help, thanks.
- Leandra -Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should again try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Internet and bbm not working.
help, my internet,bbm are not working and im not receiving emails, all im able to do is text. i tried taking out the battery and then restarting it but it did not work. any help would be appreciated, thanks
Hi and Welcome to the Forums!!
I suggest the following steps:
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > BBKey (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your carrier.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Oracle Reports Team Please Help..! Arabic Reports PDF not working in Solaris
Hi,
I am not able to Generate Arabic PDF reports (HTMLCSS is working fine with me.....)
O/s is Solaris........O/s supports Arabic....
NLS_LANG is set to "ARABIC_EGYPT.AR8ISO8859P6"
In place of arabic content its showing Junk characters..... In win2k Its working fine........ I have checked my uifont.ali I am giving my PDF section details..
[ PDF:Embed ]
helvetica = "helvetica.afm helvetica.pfa"
[ PDF:Subset ]
Arial = "Arial.ttf"
helvetica = "Arial.ttf"
"Andale Duospace WT J" = "Aduoj.ttf"
"Albany WT J"="AlbanWTJ.ttf"
"MS UI Gothic" = "msgothic.ttc"
And i have Included the Fonts folder entry in REPORTS_PATH variable entries...Is there any thing needs to be done.....??????
Why its not working in Solaris........PLEASE HELP ME OUT...........!!!!!
Thanks in Advance........
sharat ([email protected])Hi Sharat
I see that you have two entries for helvetica font in your uifont.ali. Be aware that order of precedence is alias->embed->subset. If the helvetica part is appearing junk, try and comment out the entry in embed section and let the subsetting happen.
On Solaris, ensure that the case of font file names match.
Regards
Sripathy -
Please please HELP!!! my browser is not working!!
MY browser for 8520 is not working but i am connected to wifi! error message: you are currently on a service plan that requires a wifi connection. But i am connected to wifi! please please HELP ME
Hi,
On your device go to Browser > Menu ( BB Key) > Options > Browser Confguration > Select Hot Spot browser as default and try to access net over Wi-Fi.
Hope this will help you..!!
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