PLEASE HELP!!!!!!!! Big Ipod 5th Generation problem.

O.K. I was stupid and purchased a 5th Gen Ipod off my cousin and it worked one day and shut off for ever. the next day i plugged it into my computer and that one battery symbol with the lightening bolt symbol showed up without the animation of it charging, then it dissapeared 10 mins later. I tried using the plug outlet to charge it but all it does is light the screen up grey color. It even blinks that grey color sometimes. Just wondering if someone else has had that problem and if anyone has some advise. Maybe it needs a new battery port or lcd screen? I dont have the original box or reciept but want to repair for a reasonable price if possible. Please Help! Its the first time I've ever had something nice like this and really want it to work, again any help would be appreciated.

i had the same problem only i bought it from brandsmart and it was faulty so i had to return it back to the carrier which is apple and they sent me back a new one and i live in the bahamas so it was hectic for me so i wud suggest you report the problem to apple

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Please help me :( , ipod 5th gen 30 gb unrecognized , i swear big prize for one who have a solution for it

hello all
my name is Saray, I'm a 4th year Computer Engineering student, I'm from Spain and I often go to U.S.A I even had my eng course there last summer ...
Anyhow my problem is with my 5th generation 30gb ipod which I have exchanged it with a harmonica lol from my friend Anna . this ipod used to work from a month from now,
this girl has a Philips stereo which usually causes such problems to the ipods you connect them in it, and this ipod was connected in it and had the problem.I have looked all over the internet for any solution but didn't help , please would you help me ??
anyway the ipod's problem is as follows :
the cable I use is the one which came with my other 5th generation 8GB nano ipod , and everything works great with it , but when I connect my new ipod to my pc it says USB Device Not recognized and it doesn't even charge , only at the begening the ipod shows me the logo of charging for seconds and then it goes away
and I even tried connecting it to different Computers with different Operation Systems it showed me the same...
I even tried the disk mode and it didn't help nothing showed up
I noticed that when I connect it to a transformer ( My camera samsung wall charger with usb output of which 5 volts 550 mA " which wouldn't be much different
than the computer usb output values) so when I connect the new ipod with this wall charger it didn't charge at first but when I restarted the ipod it was charged from the charge .
then after alot of hard work ! I figured out something that when I put it to disk mode and then restart it while its hooked in the computer it charges from the pc
but still not recognized.
I use windows so it shows Unkown Device in the device manager.
I didn't try recovery mode because I didn't know how to do that.
please help me please !!! the one who helps will have a very hug prize I swear !
Thank you very much

Similar think happened to me. I had the Ipod (60gig) for about 24 hours and it completely crashed. The battery appeared to have drained in about 30 minutes resulting in a complete shut down. Nothing worked (called and talked to tech support) and I ended up having to send it back for replacement. When it status shows “shipped” it means that the box to return the defective item has shipped to you. You will need to return it to Apple and once they receive it back they will ship you a new one. The good thing is they the turn around is extremely fast.

PLEASE HELP ME IPOD CLICK WHEEL PROBLEM

Hi guys and girls the problem I have is that my ipod mini click wheel foward button dont work.You no the button to go to the next song and if you hold it, it fast foward the song my ipod wont fast foward when i hold it and wen i let go it goes no the next song so can some one please tell me wat to do so i can fast foward my song with the click wheel and i have 149 songs on it if that helps and it version 1.4.1 well some opne please help me.

Is this what you are doing?
http://docs.info.apple.com/article.html?artnum=61136
However, why not do this?
http://docs.info.apple.com/article.html?artnum=61565
Finally, is this on an audiobook or a song?
btabz

Ipod 5th generation problem

Everytime I try to sync my iPod in order to add videos all it says is "device is not available." Do you have to sync it to add videos? Will someone please point me in the right direction? Thanks for any help.
[email protected]

You need to update to 10.3.9 and itunes 6 if you don't already have it.
Yes, you add the video to your itunes library and then sync ipod to itunes.

Please Help! Ipod 5th gen stuck on restoring

I started downloading the ipod touch software from Itunes on my Windows PC( File size 1.20GB) and then I started updating my device.
When it finished downloading my itunes closed & my device was stuck with the picture with the Itunes Logo and the lighting connector.
I did not know what to do cause my device could not sync with Itunes. When I tried again I had to update Itunes to its current version, but it still did not conncet util I had to find the problem and fix it. Before I fixed the synching error I put my device in DFU mode and the Ipod starting to restore & extract the files.
After it finished extracting the files my ipod turned off & on Itunes it said waiting for Ipod, & then timed out with an error. Then the second time it happened is when it switched of again but when I turned it back on another error poped up saying unable to restore Ipod.
I have been strugglinng fpr 5 days, watching videos how to fix this, reading articles onn how to fix this & even looking up at this community & searched through everything but nothing worked.
Every time I swich my ipod on that Itunes sign stays there.
I tried over 9 times resoring but still the same errors and still the ipod turns off.
Does anyone have a solution cause I tried searching for all kinds but none work.

Try on another computer with a different cable

Ipod 5th generation stuck on recovery mode.

hey people please help my ipod 5th generation is stuck on recovery mode the message says this ipod needs to be restored and i restored over and over i try some of the stuff tht were in the support but nothing seems to help also try changing drive letter like i found something in the support but it doesnt help uninstall and reinstall itunes and it doesnt help please help me

Are any other devices connected via USB to your Windows PC? If so, disconnect them and reboot your PC. Then reconnect your iPod to see if that makes any difference.
B-rock

I have an iPod 5th generation 30 gb it charges on mac os iTunes fine,but i still have problem i can't put now tunes on the iPod i tried every thing reset and all of this stuff..help please

I have an iPod 5th generation 30 gb it charges on mac os iTunes fine,but i still have problem i can't put now tunes on the iPod i tried every thing reset and all of this stuff..help please

Hi Mohamed4000,
Thanks for visiting Apple Support Communities.
If your iPod isn't syncing, make sure you've tried all the steps in our iPod assistant:
http://www.apple.com/support/ipod/five_rs/ipod5gen/
Best Regards,
Jeremy

Ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I tried downloading the iOS8 to my iPod 5th generation and when it finished downloading it shut down completely and it said there was an error and no the iPod is in recovery mode. What can I do to restore it and update it? Please, I need help.

Hello,
I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
I really need help.

What happens when you connect to computer and restore via iTunes?
Without knowing that:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPod 5th generation won't turn on and my home button broke so how can my iPod turn on? please help

my iPod 5th generation won't turn on and my home button broke so how can I turn on my iPod without having to press both buttons. please help!

See this previous discussion:
Turn on without Home/Power Button

I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. Please help

I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

My iPod 5th Generation won't let me log into my FaceTime account or iMessage. Ever since I downloaded IOS7. I already tried changing my password and that didn't work. Please help

My iPod 5th Generation won't let me log into my FaceTime account or iMessage. Ever since I downloaded IOS7. I already tried changing my password and that didn't work. Please help

iOS: Troubleshooting FaceTime and iMessage activation
FaceTime, Game Center, Messages: Troubleshooting sign in issues

HI!!!HELP?someone............new ipod 5th generation user here....pls

I bought a new ipod 5th generation (30gig)2 and a half months from now.
Problems:
1.) I accidentally/i intended to reset my ipod while still connected to pc (windows xp->how stupid of me.
2.) After resetting all videos,songs etc... are gone but pic are still in my ipod-> where did they go?deleted perhaps?
3.) I deleted the itunes, restart my pc and reinstallitunes and again and restart my pc bec itunes no longer recognize my ipod->(itunes says:i need to have an ipod software updater to restore factory settings)
4.) I go to the apple website to download latest ipod updater then i saved it to: Save to disk
5.) Then in my pc desktop an icon for adobe:ipodsetup.exe->click it but it says:There was an error opening this document.The file is already open or in use by another application.-> cant understand what it implies...
6.) So because of that i deleted all the remaining files in my ipod which was MY PICS. so it leaves my ipod no songs etc as in empty as ever.
7.) I reset it twice and turned it ON->of course not connected to pc or anything-so i checked out the SETTINGS of my ipod, then to ABOUT, then discovered that -IPOD SONGS:0,VIDEOS:0,PHOTOS:0,CAPACITY:27.8(i have no questions about this i know why 2.2 was already consumed because of the menus/internal settins whatever), but AVAILABLE:23.5!!!!!!!!->WHY?I THOUGHT IT WILL GO BACK TO 27.8, does this mean my ipod has some defects or something?i took care of my ipod has a protective crystal casing, never fall of from my hands/while being use in short its my partner in life as of now.
8.) so if anyone who has a kind heart to hear my problems please help me..thank you
ipod 5th generation (30 gig video) Windows XP

WOW, you have a big problem. My first suggestion is to restore your ipod, like btabz said. Other things you could do are 1). Send it in to a electronics store or apple.
2). Get a new ipod (LAST RESORT)
3). 5 R's- See http://www.apple.com/support/ipod/
-Taps-

Help with my addicted Ipod 5th generation!

My Ipod 5th generation is fully charged but only works if it is charging. When I try to turn it on (in this case it's not charging) the apple sign shows but then it turns off again. I have updated it to see if it would fix the problem but nothing... A couple months ago it reserted by it self... It has gone mental... Or it was brainwashed like when I try to explain to someone what happened. I could only update it now though. Please guys, help me.. I need my music...
Sincerely
Luthyn ^.^

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

How do I Sync All 5,000 of my songs onto my iPod 5th Generation without no problems at all, Most of my songs have the Album Artworks, some are ACC converted but after the "Changes Are Applied", it will say - Songs were not synced. File wasn't convert

I Am having a problem with syncing 5,000+ songs onto my IPod 5th Generation. Everytime I sync, some songs will either go away or ALL of them will come off my iPod. I have iTunes 12 for Windows, and it has a slow syncing process and it will take days for songs to get on the iPod. It will even say that any of the songs "we're not synced to my iPod because the file wasn't converted..
I Need help please, I would appreciate it.

Hey Bryce,
Welcome to Apple Support Communities.
It sounds like some songs aren’t being synced to your iPod touch because they aren’t in a compatible format. Can you play those tracks in iTunes? Try selecting the tracks that won’t sync and creating a new version of them with iTunes as shown in the article below.
iTunes 11 for Windows: Save a copy of a song in a new file format
Take care,
-Jason

PLEASE HELP!!!!!!!! Big Ipod 5th Generation problem.

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