PLEASE HELP, CAN'T INSTALL DRIVERS FOR ZEN TO

Got my lovely new Zen touch 2 days ago and so far have been able to do NOTHING with it!
Plug my Zen in via USB and my computer recognises it no problem. However if I try using Nomad or Media player to import files the player is not detected.
Belei'ved there was a problem with the drivers so I've tried to reinstall the software which came with it, tried updates from the internet, and also manually through device manger. All I get is that now software was found on my computer.
I know u go a lot of problems from newbies on her but I would be SO grateful for any help. I am very frustrated with it and just want to get listening.
Am using windows XP and is Zen version .0.03
Thanks to anyone who bothers to read this.

i got my zen touch 2 days ago as well. what i did before i plugged mine into the computer i installed all the software first. I installed everything they had except adobe acrobat. after it was done I restarted the computer, plugged my zen touch into the power source and plugged in the usb. worked like a charm. WMP0 recognized it after the 2nd time I hit sync. I don't recommend WMP0 because it said alot of my files needed "conversion" when they were all mp3 and fine. then it just skipped them and uploaded maybe 600 out of about 800 songs. Go with mediasource, should work. Good Luck!

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