Please help!! "Can't open the illustration. This artwork contains a very large image that can not...

Hi all, I am subscribing Illustrator CS6 16.0.0 and using it on Windows 7.
Few days ago I was working with one file, I saved it successfully and now when I'm trying to open it an error message occures "Can't open the illustration. This artwork contains a very large image that can not be read on this version of AI. Please try with 64-bit version." and ALMOST ALL of the objects (vector) are missing as if they were deleted!
It's kind of strange since I created the file with the same program and everything was working properly before.
Please Please advice further steps for recovering my file.

Thank you so much! the file is recovered (as well as my emotional state )
The finding of the day - apparently I have two versions of AI in my PC!

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Please help! Can't open the illustration in CS6. Illegal operand.

I worked for two weeks in an illustration and I can´t open the file. Illustrator show the message: "Can't open the illustration. The illustration contains an illegal operand.((((((( -410390914..."
I followed instructions that I found in forums about make an script for recovery files, illustrator maked a new recovered file and a txt file, I deleted the lines that appeared in the error message, but it continues giving me an error and doesn´t open the file. Can anybody help me, please? Thanks!
He estado trabajando dos semanas en una ilustración con la versión CS6 de Illustrator y no puedo abrirla porque me da el mensaje: "Can't open the illustration. The illustration contains an illegal operand.((((((( -410390914..."
He seguido las instrucciones que aparecen en otros foros para hacer que ilustrator intente recuperar el archivo, ejecutando un script. Me genera un nuevo archivo .ai y una versión en .txt en la que elimino las linéas que dan error, pero sigue sin abrirmelo. Alguien puede echarme una mano? Gracias!

Just following up on my results if anyone is interested.
Raghuveer's kind offer to help recover the file didn't yield the results we needed. He was only able to recover the PDF component which was nothing we couldn't do if we tried to open the corrupted file with Acrobat. Opening the file this way isn't editable.
I did however have some success with the developer of the Recovery Toolbox for Illustrator software. The original file that I couldn't recover with the software was able to be recovered by the developers and a subsequent corrupted file was also able to be recovered by their software, but not before I failed to recover it with their software and sent them the new file, which they were able to recover using the software and sent me a copy too.
I was noticing quite a few bugs with their software when I was having trouble recovering the files but it would appear that restarting my computer (something I do quite infrequently as I leave my computer on 24x7 and don't have much need to) may have helped get the software working as expected.
So all in all, Recovery Toolbox for Illustrator is handy piece of software and the developers stand behind it when it doesn't work as expected. But if you are in a bind and need a file recovered ASAP that the software cant do, the time it took tech support to get me the recovered version of my file was was approximately 48 hours. Which in this situation was too slow as we needed it for a presentation that had been and gone by the time they sent the repaired file back. But your needs may vary from ours.

Error message "Can't open the illustration." - HELP

I work for a small company in the product development area and we use AI every day, all day. We work on PCs (windows 7) in AI CS6 design standard.
About a week and a half ago, I got the error message "Can't open the illustration." I then proceeded to recreate my file that was lost, once saved and closed, the same error message popped up after trying to reopen. The file was recreated by another person, and the same error message occurred. This has now happened to 5 of my files and a handful of files created by coworkers.
The error seems to be completely random, as we have been able to create other files without a glitch. The other odd thing, is that the one person who uses a mac in our creative department was able to open our 'lost' files as single pages on her AI CS4.
Please help!
Thank you.

We have tried both saving the files on our company server and on our individual desktops - neither of which will open the files.
Fonts are ok - they are all created and saved in CS6.
Printers, I believe are all correctly set up.
We tried a complete reinstall on one PC - still running into the same random files ending up 'lost' with the same error message.
Originally, the cs6 design standards (6 licenses total) were loaded to the server/shared drive and then downloaded onto each PC from there - we believe this may have something to do with the corruption, but this problem has just begun within the last month and the programs were all downloaded over 6 months ago.

Can't open the illustration. What is this?

I was working along, minding my own business...I went to save my file (my very simple file) and it gave me the "not enough memory to preview..." error message. So, I shut the system down, brought it back up and now it says "Can't open the Illustration. Could not complete the requested operation." and my page is blank! Can anyone explain this and is my file truly gone? (CS2, 10.something)

If you did a clean save without the computer crashing, and the file size looks normal, then the information is then and we should be abel to fix this.
In the finder do a CMD I on the file (On windows right click and do properties). What is the file size?
When you save, do you save with pdf compatible turned on, the default(I honestly despise this being on default for reasons I will not discuss now, but in this case it can be a very good thing for you).
If yes you can open this in Acrobat, and do a save as to a new filename. Then open this in illustrator.

ERROR! can't open the illustration. the illustration contains an illegal operand. Offending operator '((((((((((((((((((((((( 1Gm

Hello, good people. Please help!
I am working on a project that consists of one .ai file that contains 27, letter sized art boards.
I am using Adobe cs5-Illustrator on a macbook pro.
I have opened and closed and save this file many, many times—I have been working on this for the last 2+weeks.
Today, when I tried to open the file I received an error message that read: "can't open the illustration. the illustration contains an illegal operand. Offending operator '((((((((((((((((((((((( 1Gm
A screen shot of the entire message is below. Can anyone please help me to ward of this "offending operator?"
Thank you in advance.

AAhlene,
It is strange that the offending operation is not shown in context within the message.
Are you saving to your own harddisk( see below)?
One thing often tried first is to create a new document and File>Place the (PDF contents, if any, of the) corrupted one to see how much may be rescued that way.
Here are some websites where you can see whether it can rescue the actual file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
http://www.illustrator.fixtoolbox.com/
As far as I remember, the first one is for Win and the second one is for Mac, while the third one should be for both.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html
External media: It is always recommended here to open/save from/to own hard disk, and to copy from/to networks and removable media. You may be lucky (for a while), but the chances of file corruption and other unpleasantnesses are immensely greater when you use anything but the harddisk, and it is better to be safe than sorry.
In addition to the (far greater) risk of file corruption, some issues are mentioned here:
http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html
To have a network actually work may require some work.
If you transfer by external means it is always safest to zip/compress the file to avoid corruption.

Why am I getting the error message "Can't open the illustration. The illustration contains and incomplete or garbled object description."

I work in a graphic design firm and 4 separate people have received these messages on separate days using separate files on separate MAC computers. We are all using CS6.
"Can't open the illustration. Could not complete the requested operation."
"Can't open the illustration. The illustration contains an illegal operand. 1206.3.6006 % 1205.9736 1178.52 m % 1206.2236 1178.8374 I % 1206.3232 1178.% 1206.3.6006"
"Can't open the illustration. The illustration contains an illegal or misplaced operator. ∘ê 3 0 R 508054 0 R 508055 0 R]/Order 508056 0 R/RBGroups[]>>/OCGs[5 0 R 6 0 R 7 0 R 8 0 R 9 0 R 46702 0 R 46703 0 R 46704 0 R 467"
"Can't open the illustration. The illustration contains and incomplete or garbled object description."
After clicking ok the file will open; however, most of the illustration is missing. We are interested in repairing our files, but we are more interesting in figuring out why this is happening and fixing it. We are nervous to even open anything for fear this will happen again.
Please help!

brittanyesparks,
One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
and another similar website,
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
As far as I remember, the former is for Win and the latter for Mac.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html

Illustrator cs6 Can't open the illustration. Could not complete the requested operation.

Hi guys
I'm struggling with my Illustrator CS6. I hope you will help me.
When I try to open my project it says "Can't open the illustration. Could not complete the requested operation." After clicking ok my project is loaded WITHOUT one layer. I sacrificed a lot of time doing it and i don't want to start it over again. None of the ways to open it as older version of program work. I know that it can be recovered, because when I open the same project in After Effects all layers are loaded properly. If somebody know how to solve this problem please let me know asap.

Thanks, Monica, Ryan, and Mike. It helps to know that this is the best I'm likely to get, so I don't waste more time looking for a better solution.
I was able to place the file, then simply redraw or retype the broken parts on top of the placed art. Often, I could click into the placed art and copy contents from it. For type, though, I had to retype whatever got broken.
Since I posted my 1st comment here on Dec. 5, it happened to me again. Again, I had to reconstruct parts of it, the same way.
Sometimes, I save a file without PDF compatibility enabled, just to make it save more quickly. I'm glad I didn't do that with this file.

I can't open the psd file I did yesterday! It says that the file is not compatible with this version of photoshop.

I can't open the psd file I did yesterday! It says that the file is not compatible with this version of photoshop. I worked in a CS6 version but also tried opening in a CC but nothing happens. Help
more info:
Photoshop never crashed or anything.
I was working in my school's mac but running windows, and the file was being saved in the school's network not on the computer. I thought it had been saved and I also copy and pasted the file in my hard drive to guarantee a copy but none of the are opening.
The file size was appox. 1giga
Thanks a lot

The problem was saving over the network. Working across a network is not supported.
This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
See:
http://kb2.adobe.com/cps/406/kb406793.html
Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work. It should.
Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
When problems arise, a lot of valuable work can be lost.

Error message: Can't open the illustration. The illustration contains an illegal or misplaced operator.

Hi,
I was working on an Illustrator file and saving as I went. It all seemed to be working properly. When I was finished I saved it one last time and then also saved a PDF of the file. I closed the program momentarily while I typed an email that I wanted to attach the PDF to and then tried to open the Illustrator and the PDF one last time to check everything was done correctly. The Illustrator file came up with this message: Can't open the illustration. The illustration contains an illegal or misplaced operator. The PDF also didn't work. Any ideas what's going on here? I would greatly appreciate any help! Thanks!

Simply get used to the thought that the file may be unrecoverable. you can try placing it into a new document or rasterize it in PS, but that pretty much may be the extent of what you can do. And in the future:
Work File Safety | Mylenium's Error Code Database
Mylenium

Can't open the illustrator. There is not enough room for the window.

hello all,
I've seen this asked before. But no real solution has been found.
I'm working with both Ps and Ai and A LOT of Ai files embedded in Ps (smart objects). Don't ask
The problem is that whenever I want to open a smart object illustrator shrinks to tiny size and that message pops up (Can't open the illustrator. There is not enough room for the window. etc etc). That happens mostly when the illustrator is already open.
There has to be a solution other than deleting the preference folder (have too many other preferences there that I do not want to set up again, like color prefs etc) And btw, I've seen people saying the problem actually comes back fairly soon.
It's worth mentioning that it started slow - at first it was opening illy just half the maximized size.
Shift+Close (X on the top) that used to help with apps that do not want to open in a right size, is not helping. Only solution is to open (double click smart object) it once, shift+closing and opening it again.
That however is NOT helping the productivity. Luckily at the workshop I do have a very fast PC that opens illy in about second/ second and a half, but for one that I have at home I would hang myself before I could do some proper work.
Adobe tech support has nothing.
REALLY? This aint a freeware to have this type of flaw for YEARS from what I read (at least since CS4)
Really frustrated here.
OS: Win 7 64bit
Adobe ver.: Ps and Illy - CS6
A.S.

Thank you for pointing me to that thread. I've seen it and:
1. problem described is different
2. not a single permanent fix (I mean cmon, 'resize the window by draggin it bigger' or 'alt+O to open') Not looking for ECDL type of help.
Also, as I mentioned in my first post, thrashing settings folder is not an option.
It's an expensive product and it has to have a proper fix. Am I not in the right place?
A.S.

Can't open the illustration CS5

This solution worked on my Windows PC.
The problem: Illustrator CS4 or CS5 wouldn't open EPS files in a particular folder. Would get the error message -- Can't Open the Illustration. Or, the application would shut down or just wouldn't open when trying to open one of the offending document. After thinking I had to recover each of over a hundred files, I realized that the problem might be a font.
The solution (for my equipment, anyway): Open a new document. Type a few characters and assign the text the font that you used in the offending document that you think might be the problem. Try opening the offending document. After doing this once, it allowed me to open every file with that font perfectly. Somehow, it's like Illustrator lost connection to that font, in this case Cooper Medium BT.
Anyway ... just thought I'd share this.
Would someone else having the problem and this solution, please confirm that it worked for you?

diacritically,
You have to follow the instructions very closely.
However, reports in this forum seem to indicate that this is a way that only works in a limited number of cases because it is rather difficult to spot (all) the errors in the file.
There are some instructions here:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
The simplest solution you may try first is to try to place the file into a new AI document and see whether enough (or anything) can be saved that way; remember to tick Paste remembers Layers in the Layers palette before that and untick afterwards.
You may also try the trial to see whether is is possible, and feasible, to pay for the recovery here:
http://www.recoverytoolbox.com/buy_illustrator.html
That trial may also show whether there is hope in trying to recover.

Problem report: "Can't open the illustration. The image has already been specified, it cannot be changed."

I got a problem with my files I created in Illustrator CS6. After I closed them and wanted them to open up again, this problem report popped up:
"Can't open the illustration. The image has already been specified, it cannot be changed."
If I click OK, there is a white site with nothing on it. No object, no pictures, nothing.
The Illustrator file has still the right size and when I start ArtFiles to collect all used pictures and fonts it's no problem.
In Adobe Bridge there is still a preview of the original file and I can see what HAS to be placed in the file.
Can anybody help me out?
We had to make all the work again for a presentation but this is not the solution for this problem if that will happen in the future again.
Thank you in advance!

Thank you for your answer!
Actually there is no CS5 installed on our computers (no more). I will try to get one from our admin. Hope this will work! In the meantime we had this problem several times.

I made a brochure and saved it. But now it doesn't want to open anymore. It says: " Can't open the illustration. The illustration contains an incomplete or garbled description. X +1 / FreeUndo, 0, /frame index, 4, /story index, /art: , x= , x+, I made a b

I made a brochure and saved it. But now it doesn't want to open anymore. It says: Can't open the illustration. The illustration contains an incomplete or garbled description. X +1 / FreeUndo, 0, /frame index, 4, /story index, /art: , x= , x+
Can anyone please help me?
Thanks
- Zabanya

Zabanya,
One thing often tried first is to create a new document and File>Place the (PDF contents, if any, of the) corrupted one to see how much may be rescued that way.
Here are some websites where you can see whether it can rescue the actual file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
http://www.illustrator.fixtoolbox.com/
As far as I remember, the first one is for Win and the second one is for Mac, while the third one should be for both.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html

Would you please help me to open the account?

I got a account of : “ItunesAccount ***”I have been used this account for almost For many years, it all worked pretty good, but yesterday when I try to update some apps on app Store. It said that my account has been disabled. and I could not update my app. Just wondering what happened? Would you please help me to open the account? I will be appreciated.
<Edited By Host>

This is a user-to-user forum and no-one here can take any direct action. You need to contact iTunes Support - your account may have been disabled for security reasons. Go to https://expresslane.apple.com ; select 'iTunes' in the first column and then 'iTunes Store' in the second column and proceed from there.

Illustrator CS2 error message : Can't open the illustration : The illustration contains an incomplet

Hi,
I am getting this message once in a while in Illustrator CS2 :
Can't open the illustration : The illustration contains an incomplete or garbled object description.
Offending operator ''Bg''
Context :
357.2139 668.8398L
357.2139 669.8477L
161.228 669.8477L
Bb
1 (Unnamed gradient 1) 0 0 0 1 1 0 0 1 0 0 Bg
Is there something which is done wrong in illustrator to get this message ?
What can prevent this to happen, because unable to open the document, the document is blank when opened ?
Thanks in advance !

We have tried both saving the files on our company server and on our individual desktops - neither of which will open the files.
Fonts are ok - they are all created and saved in CS6.
Printers, I believe are all correctly set up.
We tried a complete reinstall on one PC - still running into the same random files ending up 'lost' with the same error message.
Originally, the cs6 design standards (6 licenses total) were loaded to the server/shared drive and then downloaded onto each PC from there - we believe this may have something to do with the corruption, but this problem has just begun within the last month and the programs were all downloaded over 6 months ago.

Please help!! "Can't open the illustration. This artwork contains a very large image that can not...

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