Please help can't print in colour

I have a deskjet 2542 and I cannot print in colour as it does not provide it in a the setting but i have coloured ink and in the test print it can print in colour. Please help!

Hey @clairekog ,
Thank you for joining us on the HP Forums today, hope you enjoy your time with us!
I understand you are not given the option to print in color on your computer.
Please answer the following programs;
1. What program are you trying to print from?
2. Are you adding color to the document?
3. Where are you looking to change the color setting that isn't letting you?
4. What Operating System are you using? Press the link to find out, in case you don't know already. http://whatsmyos.com/
Have a great day! Look froward to hearing back from you.
I worked for HP.

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