Please Help! Can't send fax.

I can't send a fax from within Leopard on my G5 internal modem.
I deleted and re-added Internal Modem in "Print & Fax."
After attempting "Print to Fax" I see the following entries in Console:
10/31/07 1:23:35 AM kernel Mail[169] Unable to clear quarantine `Internal Modem.app': 93
10/31/07 1:23:47 AM kernel InternalUSBModem::setPowerState(1)
10/31/07 1:23:48 AM com.apple.launchd[1] (com.apple.efax[1367]) Exited with exit code: 1
10/31/07 1:24:24 AM kernel InternalUSBModem::setPowerState(1)
Then I left the outgoing fax alone and the driver tried again, and the following log entries were generated:
10/31/07 1:29:38 AM kernel InternalUSBModem::setPowerState(1)
10/31/07 1:29:39 AM com.apple.launchd[1] (com.apple.efax[1502]) Exited with exit code: 1
10/31/07 1:33:10 AM mDNSResponder[16] Unknown DNS packet type 5450 from 192.168.0.1 >>:2057 to 192.168.0.15 :5353 on 00810000 (ignored)
10/31/07 1:33:10 AM mDNSResponder[16] Unknown DNS packet type 5450 from 192.168.0.1 >>:2057 to 192.168.0.15 :5353 on 00810000 (ignored)
10/31/07 1:33:10 AM mDNSResponder[16] Unknown DNS packet type 5450 from 192.168.0.1 >>:2057 to 192.168.0.15 :5353 on 00810000 (ignored)
10/31/07 1:33:10 AM mDNSResponder[16] Unknown DNS packet type 5450 from 192.168.0.1 >>:2057 to 192.168.0.15 :5353 on 00810000 (ignored)
Any ideas?
Thanks,
Ken

Answered question myself. Sent fax does not appear in "Internal Modem" window as having been completed, but cups error log in /var/log shows successful send.

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Can't Send FAX / FAX not working

Dear Techies,
I am facing a horrible problem in sending FAX. In our company, our directors are using MAC Book Air & Mac Book. I have a MAC Book too (i am a newbie to MAC), which they had given me for testing purpose, so that i should clear all their problems in MAC. so its actually a tough thing...
Now, they are not able to send FAX from these machines. They asked me to provide them the solution, and i tried in and out in my MAC Book, But no way... I googled a lot, i found many of the discussions based on this issue, but i didnt saw any working solution for it. Now its the 3rd day for me to sit with this issue. Hope someone will be here to help me. Let me give you the details...
Hardware: MAC book and Mac Book Air
OS: MAC OS X Version 10.4.10
CPU: 2.16 Ghz Intel Core Duo
Mem: 2 GB 667Mhz DDR2
MODEM: External Apple USB modem
Scenario 1:
I tried sending the fax from safari (File--> Print--> Fax PDF), then specified our internal FAX number, also Dialing prefix as 9(bcoz i am behind a EPABX, so 9 to get dial tone)
To: 63452743 (Fax number, not original)
Dialing Prefix: 9
Dialing: Tone (selected)
Sound: on (selected)
Wait for dial tone before dialing: selected
then i clicked "FAX"
but the result was; FAILURE...
Result 1:
It will dial, and stands like connected, while showing a progress bar "Faxing" in the external modem window. after around 3 minutes, it stops... and shows the following message in the external modem window;
"hold until 05:01 p.m."
again it will try at that specified time, and the result is same.
Scenario2:
I tried with fax command;
fax send 9-66728437 test-file.001
and i tried
fax send 966728437 test-file.001
Result2:
It will also do the same like above and finally gives up, and then it will write a log as the following;
command;
abcs-computer:~ kmr$ sudo fax send 9-66766766 test-file.001
Password:
efax v 0.9a-001114 Copyright 1999 Ed Casas. Compiled Apr 24 2007 20:31:43
efax: Tue Aug 12 17:03:17 2008 opened /dev/cu.usbmodem
efax: 03:18 using Motorola SM56 USB 1.5.6 in class 1
efax: 03:19 dialing T9-667667667
efax: 05:19 Error: dial command failed
efax: 05:19 failed -> test-file.001
efax: 05:19 done, returning 2 (unrecoverable error)
There were errors (see T9-667667667.log).
abcs-computer:~ kmr$
Log;
efax v 0.9a-001114 Copyright 1999 Ed Casas. Compiled Apr 24 2007 20:31:43
efax: Tue Aug 12 17:03:15 2008 TIFF version 4.2 file (little-endian)
efax: 03:15 TIFF directory at 8 with 17 tags, last image.
efax: 03:15 page 1 : test-file.001 + 234 : 1728x2156 @ 204x196 dpi TIFF/FAX
efax: 03:15 argv[0]=efax
efax: 03:15 argv[1]=-v
efax: 03:15 argv[2]=ewin
efax: 03:15 argv[3]=-v
efax: 03:15 argv[4]=chewmainrxtf
efax: 03:15 argv[5]=-d/dev/cu.usbmodem
efax: 03:15 argv[6]=-iZ
efax: 03:15 argv[7]=-i&FE0&D2S7=120
efax: 03:15 argv[8]=-i&C0
efax: 03:15 argv[9]=-iM1L0
efax: 03:15 argv[10]=-o1
efax: 03:15 argv[11]=-l
efax: 03:15 argv[12]=495 2322999
efax: 03:15 argv[13]=-kZ
efax: 03:15 argv[14]=-h
efax: 03:15 argv[15]=2008/08/12 17:03 495 2322999 Put Your Name Here p. %d/%d
efax: 03:15 argv[16]=-t
efax: 03:15 argv[17]=T9-667667667
efax: 03:15 argv[18]=test-file.001
efax: 03:17 opened /dev/cu.usbmodem
efax: 03:17 command "Q0V1"
efax: 03:17 waiting 2.0 s
efax: 03:17 .170 [ATQ0V1<CR><CR><LF>]
efax: 03:17 .401 [OK<CR><LF>]
efax: 03:17 response "OK"
efax: 03:17 command "Z"
efax: 03:17 waiting 5.0 s
efax: 03:17 .501 [ATZ<CR><CR><LF>]
efax: 03:17 .577 [OK<CR><LF>]
efax: 03:17 response "OK"
efax: 03:17 command "&FE0&D2S7=120"
efax: 03:17 waiting 5.0 s
efax: 03:17 .677 [AT&FE0&D2S7=120<CR><CR><LF>]
efax: 03:17 .903 [OK<CR><LF>]
efax: 03:17 response "OK"
efax: 03:18 command "&C0"
efax: 03:18 waiting 5.0 s
efax: 03:18 .078 [<CR><LF>OK<CR><LF>]
efax: 03:18 response "OK"
efax: 03:18 command "M1L0"
efax: 03:18 waiting 5.0 s
efax: 03:18 .304 [<CR><LF>OK<CR><LF>]
efax: 03:18 response "OK"
efax: 03:18 command "E0"
efax: 03:18 waiting 5.0 s
efax: 03:18 .505 [<CR><LF>OK<CR><LF>]
efax: 03:18 response "OK"
efax: 03:18 command "I3"
efax: 03:18 waiting 5.0 s
efax: 03:18 .630 [<CR><LF>Motorola SM56 USB 1.5.6<CR><LF>]
efax: 03:18 .655 [<CR><LF>OK<CR><LF>]
efax: 03:18 response "OK"
efax: 03:18 command "+FCLASS=1"
efax: 03:18 waiting 5.0 s
efax: 03:18 .850 [<CR><LF>OK<CR><LF>]
efax: 03:18 response "OK"
efax: 03:18 using Motorola SM56 USB 1.5.6 in class 1
efax: 03:18 command "+FTM=?"
efax: 03:18 waiting 5.0 s
efax: 03:18 .975 [<CR><LF>3,24,48,72,73,74,96,97,98,121,122,145,146<CR><LF>]
efax: 03:19 .000 [<CR><LF>OK<CR><LF>]
efax: 03:19 response "OK"
efax: 03:19 command "+FAR=1"
efax: 03:19 waiting 5.0 s
efax: 03:19 .126 [<CR><LF>ERROR<CR><LF>]
efax: 03:19 response "ERROR"
efax: 03:19 dialing T9-667667667
efax: 03:19 command "DT9-667667667"
efax: 03:19 waiting 120.0 s
efax: 05:19 Error: dial command failed
efax: 05:19 failed -> test-file.001
efax: 05:19 command "Q0V1"
efax: 05:19 waiting 2.0 s
efax: 05:19 .325 [<CR><LF>OK<CR><LF>]
efax: 05:19 response "OK"
efax: 05:19 command "Z"
efax: 05:19 waiting 5.0 s
efax: 05:19 .500 [<CR><LF>OK<CR><LF>]
efax: 05:19 response "OK"
efax: 05:19 done, returning 2 (unrecoverable error)
==========
Scenario 3:
i tried sending the Fax with efax command too;
efax -d /dev/cu.usbmodem -o a -v ewincm -t T9667667667 ts-fax.001
The result is same too...
command and log on the screen;
abcs-computer:~ kmr$ efax -d /dev/cu.usbmodem -o a -v ewincm -t T9667667667 ts-fax.001
efax v 0.9a-001114 Copyright 1999 Ed Casas. Compiled Apr 24 2007 20:31:43
efax: Tue Aug 12 13:38:44 2008 Warning: bind returned error 13 - Permission denied
efax: 38:44 opened /dev/cu.usbmodem
efax: 38:44 command "Q0V1"
efax: 38:44 waiting 2.0 s
efax: 38:44 .482 [ATQ0V1<CR><CR><LF>]
efax: 38:44 .714 [OK<CR><LF>]
efax: 38:44 response "OK"
efax: 38:44 command "E0"
efax: 38:44 waiting 5.0 s
efax: 38:44 .840 [ATE0<CR><CR><LF>]
efax: 38:44 .915 [OK<CR><LF>]
efax: 38:44 response "OK"
efax: 38:45 command "I3"
efax: 38:45 waiting 5.0 s
efax: 38:45 .066 [<CR><LF>Motorola SM56 USB 1.5.6<CR><LF>]
efax: 38:45 .091 [<CR><LF>OK<CR><LF>]
efax: 38:45 response "OK"
efax: 38:45 command "+FCLASS=?"
efax: 38:45 waiting 5.0 s
efax: 38:45 .241 [<CR><LF>0,1,8<CR><LF>]
efax: 38:45 .266 [<CR><LF>OK<CR><LF>]
efax: 38:45 response "OK"
efax: 38:45 command "+FCLASS=1"
efax: 38:45 waiting 5.0 s
efax: 38:45 .467 [<CR><LF>OK<CR><LF>]
efax: 38:45 response "OK"
efax: 38:45 using Motorola SM56 USB 1.5.6 in class 1
efax: 38:45 command "+FTM=?"
efax: 38:45 waiting 5.0 s
efax: 38:45 .618 [<CR><LF>3,24,48,72,73,74,96,97,98,121,122,145,146<CR><LF>]
efax: 38:45 .643 [<CR><LF>OK<CR><LF>]
efax: 38:45 response "OK"
efax: 38:45 command "+FAR=1"
efax: 38:45 waiting 5.0 s
efax: 38:45 .793 [<CR><LF>ERROR<CR><LF>]
efax: 38:45 response "ERROR"
efax: 38:45 dialing T6666666
efax: 38:45 command "DT6666666"
efax: 38:45 waiting 120.0 s
efax: 40:45 .017 [<CR><LF>NO CARRIER<CR><LF>]
efax: 40:45 response "NO CARRIER"
efax: 40:45 Error: dial command failed
efax: 40:45 failed -> ts-fax.001
efax: 40:45 command "Q0V1"
efax: 40:45 waiting 2.0 s
efax: 40:45 .262 [<CR><LF>OK<CR><LF>]
efax: 40:45 response "OK"
efax: 40:45 command "H"
efax: 40:45 waiting 5.0 s
efax: 40:45 .413 [<CR><LF>OK<CR><LF>]
efax: 40:45 response "OK"
efax: 40:45 done, returning 2 (unrecoverable error)
abcs-computer:~ kmr$
And also one more information from /var/log/cups/error.log
I [12/Aug/2008:17:01:24 +0300] Started filter
/usr/libexec/cups/filter/cgpdftoraster (PID 275) for job 12.
I [12/Aug/2008:17:01:24 +0300] Started filter
/usr/libexec/cups/filter/rastertotiff (PID 276) for job 12.
I [12/Aug/2008:17:01:24 +0300] Started backend
/usr/libexec/cups/backend/fax (PID 277) for job 12.
I [12/Aug/2008:17:02:28 +0300] Saving printers.conf...
I [12/Aug/2008:17:02:28 +0300] Printer 'External_Modem' stopped by ''.
E [12/Aug/2008:17:02:28 +0300] PID 277 stopped with status 1!
I [12/Aug/2008:17:02:28 +0300] Hint: Try setting the LogLevel to
"debug" to find out more.
So thats all about all my trials and result.... Please help me to get out of this bad situation...
NOTE: I had changed the original FAX number from this post to different numbers...
Thats all...
Thanks in Advance...
and really awaiting for your valuable comments.

First of all, really thanking you 3 for your posts. i dont need to do a internet faxing. The safari, which i mentioned, in the scenario is an example. My director might need to send FAX from doc files, html files, mails, pdf files etc.
So i need a solution to do the FAX through FAX pdf, which is available through printing.
Then regarding the analog vs digital PBX, here we use analog and digital PBX. But i am trying through the analog line. Still, today i went to the telephone people and asked to give me an direct line to check this out. Then i tried from it.
Fax command and faxing through graphical (fax pdf) gives the same error. But efax command showed a different kind of error message which i will post it here... So i think i will have to work on it... so i requested the telecommunication people to give me an direct line to my table for 2-3 days, so that i could run many test on it... but still i am waiting for their confirmation.
Anyway pls have a look at this message, and put forward ur suggestions.
NOTE: i forgot to notify in the previous post that, the main error point in the log files is "NO CARRIER"
Output of command efax:
abcs-computer:~ root# efax -d /dev/cu.usbmodem -o a -v ewincm -t T7777777 /Users/kmr/test-file.001
efax v 0.9a-001114 Copyright 1999 Ed Casas. Compiled Apr 24 2007 20:31:43
efax: Wed Aug 13 09:25:03 2008 opened /dev/cu.usbmodem
efax: 25:04 command "Q0V1"
efax: 25:04 waiting 2.0 s
efax: 25:04 .097 [ATQ0V1<CR><CR><LF>]
efax: 25:04 .330 [OK<CR><LF>]
efax: 25:04 response "OK"
efax: 25:04 command "E0"
efax: 25:04 waiting 5.0 s
efax: 25:04 .456 [ATE0<CR><CR><LF>]
efax: 25:04 .531 [OK<CR><LF>]
efax: 25:04 response "OK"
efax: 25:04 command "I3"
efax: 25:04 waiting 5.0 s
efax: 25:04 .682 [<CR><LF>Motorola SM56 USB 1.5.6<CR><LF>]
efax: 25:04 .707 [<CR><LF>OK<CR><LF>]
efax: 25:04 response "OK"
efax: 25:04 command "+FCLASS=?"
efax: 25:04 waiting 5.0 s
efax: 25:04 .857 [<CR><LF>0,1,8<CR><LF>]
efax: 25:04 .882 [<CR><LF>OK<CR><LF>]
efax: 25:04 response "OK"
efax: 25:04 command "+FCLASS=1"
efax: 25:04 waiting 5.0 s
efax: 25:05 .083 [<CR><LF>OK<CR><LF>]
efax: 25:05 response "OK"
efax: 25:05 using Motorola SM56 USB 1.5.6 in class 1
efax: 25:05 command "+FTM=?"
efax: 25:05 waiting 5.0 s
efax: 25:05 .234 [<CR><LF>3,24,48,72,73,74,96,97,98,121,122,145,146<CR><LF>]
efax: 25:05 .259 [<CR><LF>OK<CR><LF>]
efax: 25:05 response "OK"
efax: 25:05 command "+FAR=1"
efax: 25:05 waiting 5.0 s
efax: 25:05 .409 [<CR><LF>ERROR<CR><LF>]
efax: 25:05 response "ERROR"
efax: 25:05 dialing T7777777
efax: 25:05 command "DT7777777"
efax: 25:05 waiting 120.0 s
efax: 25:20 .008 [<CR><LF>CONNECT<CR><LF>]
efax: 25:20 response "CONNECT"
efax: 25:20 connected
efax: 25:21 waiting 2.0 s
efax: 25:21 .257 [<CR><LF>OK<CR><LF>]
efax: 25:21 response "OK"
efax: 25:21 received UNKNOWN
efax: 25:21 Warning: bit-reversed HDLC frame, reversing bit order
efax: 25:21 command "+FRH=3"
efax: 25:21 waiting 35.0 s
efax: 25:21 .357 [<CR><LF>CONNECT<CR><LF>]
efax: 25:21 response "CONNECT"
efax: 25:21 waiting 2.0 s
efax: 25:21 .959 [<CR><LF>OK<CR><LF>]
efax: 25:21 response "OK"
efax: 25:21 received CSI - answering ID
efax: 25:21 remote ID -> +000 2 7777777
efax: 25:21 command "+FRH=3"
efax: 25:21 waiting 35.0 s
efax: 25:22 .054 [<CR><LF>CONNECT<CR><LF>]
efax: 25:22 response "CONNECT"
efax: 25:22 waiting 2.0 s
efax: 25:22 .355 [<CR><LF>OK<CR><LF>]
efax: 25:22 response "OK"
efax: 25:22 received DIS - answering capabilities
efax: 25:22 remote has no document(s) to send, and can receive
efax: 25:22 local 196lpi 14.4kbps 8.5"/215mm any 1D - - 0ms
efax: 25:22 remote 196lpi 14.4kbps 8.5"/215mm any 2D ECM-64 - 20/10ms
efax: 25:22 session 196lpi 14.4kbps 8.5"/215mm any 1D - - 10ms
efax: 25:22 command "+FTH=3"
efax: 25:22 waiting 3.1 s
efax: 25:23 .358 [<CR><LF>CONNECT<CR><LF>]
efax: 25:23 response "CONNECT"
efax: 25:23 sent TSI - caller ID
efax: 25:23 waiting 13.6 s
efax: 25:25 .109 [<CR><LF>CONNECT<CR><LF>]
efax: 25:25 response "CONNECT"
efax: 25:25 sent DCS - session format
efax: 25:25 waiting 13.6 s
efax: 25:25 .479 [<CR><LF>OK<CR><LF>]
efax: 25:25 response "OK"
efax: 25:25 command "+FTM=145"
efax: 25:25 waiting 3.1 s
efax: 25:25 .604 [<CR><LF>CONNECT<CR><LF>]
efax: 25:25 response "CONNECT"
efax: 25:25 Warning: termios.iflag is 000000005, not 000001005
efax: 25:25 Warning: terminal mode not set properly
efax: 25:25 waiting 30.0 s
efax: 25:28 .708 [<CR><LF>OK<CR><LF>]
efax: 25:28 response "OK"
efax: 25:28 sent TCF - channel check of 2700 bytes
efax: 25:28 command "+FRS=1"
efax: 25:28 waiting 3.0 s
efax: 25:28 .783 [<CR><LF>OK<CR><LF>]
efax: 25:28 response "OK"
efax: 25:28 command "+FRH=3"
efax: 25:28 waiting 3.0 s
efax: 25:31 waiting 2.0 s
efax: 25:31 .832 [<CR><LF>OK<CR><LF>]
efax: 25:31 response "OK"
efax: 25:31 local 196lpi 14.4kbps 8.5"/215mm any 1D - - 0ms
efax: 25:31 remote 196lpi 14.4kbps 8.5"/215mm any 2D ECM-64 - 20/10ms
efax: 25:31 session 196lpi 14.4kbps 8.5"/215mm any 1D - - 10ms
efax: 25:31 command "+FTH=3"
efax: 25:31 waiting 3.1 s
efax: 25:32 .829 [<CR><LF>CONNECT<CR><LF>]
efax: 25:32 response "CONNECT"
efax: 25:32 sent TSI - caller ID
efax: 25:32 waiting 13.6 s
efax: 25:34 .579 [<CR><LF>CONNECT<CR><LF>]
efax: 25:34 response "CONNECT"
efax: 25:34 sent DCS - session format
efax: 25:34 waiting 13.6 s
efax: 25:34 .931 [<CR><LF>OK<CR><LF>]
efax: 25:34 response "OK"
efax: 25:34 command "+FTM=145"
efax: 25:34 waiting 3.1 s
efax: 25:35 .056 [<CR><LF>CONNECT<CR><LF>]
efax: 25:35 response "CONNECT"
efax: 25:35 Warning: termios.iflag is 000000005, not 000001005
efax: 25:35 Warning: terminal mode not set properly
efax: 25:35 waiting 30.0 s
efax: 25:38 .156 [<CR><LF>OK<CR><LF>]
efax: 25:38 response "OK"
efax: 25:38 sent TCF - channel check of 2700 bytes
efax: 25:38 command "+FRS=1"
efax: 25:38 waiting 3.0 s
efax: 25:38 .231 [<CR><LF>OK<CR><LF>]
efax: 25:38 response "OK"
efax: 25:38 command "+FRH=3"
efax: 25:38 waiting 3.0 s
efax: 25:41 waiting 2.0 s
efax: 25:41 .280 [<CR><LF>OK<CR><LF>]
efax: 25:41 response "OK"
efax: 25:41 local 196lpi 14.4kbps 8.5"/215mm any 1D - - 0ms
efax: 25:41 remote 196lpi 14.4kbps 8.5"/215mm any 2D ECM-64 - 20/10ms
efax: 25:41 session 196lpi 14.4kbps 8.5"/215mm any 1D - - 10ms
efax: 25:41 command "+FTH=3"
efax: 25:41 waiting 3.1 s
efax: 25:42 .283 [<CR><LF>CONNECT<CR><LF>]
efax: 25:42 response "CONNECT"
efax: 25:42 sent TSI - caller ID
efax: 25:42 waiting 13.6 s
efax: 25:44 .034 [<CR><LF>CONNECT<CR><LF>]
efax: 25:44 response "CONNECT"
efax: 25:44 sent DCS - session format
efax: 25:44 waiting 13.6 s
efax: 25:44 .404 [<CR><LF>OK<CR><LF>]
efax: 25:44 response "OK"
efax: 25:44 command "+FTM=145"
efax: 25:44 waiting 3.1 s
efax: 25:44 .529 [<CR><LF>CONNECT<CR><LF>]
efax: 25:44 response "CONNECT"
efax: 25:44 Warning: termios.iflag is 000000005, not 000001005
efax: 25:44 Warning: terminal mode not set properly
efax: 25:44 waiting 30.0 s
efax: 25:47 .635 [<CR><LF>OK<CR><LF>]
efax: 25:47 response "OK"
efax: 25:47 sent TCF - channel check of 2700 bytes
efax: 25:47 command "+FRS=1"
efax: 25:47 waiting 3.0 s
efax: 25:47 .704 [<CR><LF>OK<CR><LF>]
efax: 25:47 response "OK"
efax: 25:47 command "+FRH=3"
efax: 25:47 waiting 3.0 s
efax: 25:50 waiting 2.0 s
efax: 25:50 .754 [<CR><LF>OK<CR><LF>]
efax: 25:50 response "OK"
efax: 25:50 Error: no command/response from remote
efax: 25:50 command "+FTH=3"
efax: 25:50 waiting 3.1 s
efax: 25:51 .757 [<CR><LF>CONNECT<CR><LF>]
efax: 25:51 response "CONNECT"
efax: 25:51 sent DCN - disconnect
efax: 25:51 waiting 13.6 s
efax: 25:52 .033 [<CR><LF>OK<CR><LF>]
efax: 25:52 response "OK"
efax: 25:52 command "H"
efax: 25:52 waiting 5.0 s
efax: 25:52 .259 [<CR><LF>OK<CR><LF>]
efax: 25:52 response "OK"
efax: 25:52 failed -> /Users/kmr/test-file.001
efax: 25:52 command "Q0V1"
efax: 25:52 waiting 2.0 s
efax: 25:52 .504 [<CR><LF>OK<CR><LF>]
efax: 25:52 response "OK"
efax: 25:52 command "H"
efax: 25:52 waiting 5.0 s
efax: 25:52 .655 [<CR><LF>OK<CR><LF>]
efax: 25:52 response "OK"
efax: 25:52 done, returning 3 (invalid modem response)
abcs-computer:~ root#
Thanks in Advance...

Hp Office Jet Pro 8600 A910, suddenly can't send fax. Reveiving faxes are ok.

We can't send any fax, but we can still receive a fax. This happened suddenly without any changes (on device or our telephone line) When sending a fax it dials and gives a busy tone. After that we get a error sheet pointing out Error 388, communication error. Following things we did:- Tried sending fax on our other phone line to rule out broken phone cable/connections.- Called to phone and from phone to fax which worked.- Printed out T90 testsheet. All tests passed.- Tried faxing with ECM off or in other words turned off the error connection mode.- Tried faxing with lower connection speed setting.- Checked other settings to see if there was anything wrong, but all okay.- Powered off, disconnected power cable for at least 15 seconds. Is the fax broken or anything else we can try?

Hi , I see you have been troubleshooting an issue with your Officejet Pro 8600 no longer able to send faxes, and I think I may have found some more information for you. Can you specify your your exact printer model for me? In your post title you say it is an 'Office Jet Pro 8600 A910' but and A910 is an Officejet 8500A. How Do I Find My Model Number or Product Number? Seems like an odd question, but the printer make a copy? It could be an issue with the scanner mechanism.
Is the printer connected directly to a wall outlet or is it in a surge protector or a power bar? We want to connect it to a wall outlet just so we can eliminate the power source as the root cause. See this document for more information about Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector (Note: This document is not limited to Laserjet printers.)
HP regularly releases firmware updates that may also correct the problem you are experiencing. You can click on this link to;Get Printer Updates for HP Officejet Pro 8600 (N911), Officejet 6600 (H711) and Officejet 6700 Premium (H711) e-All-in-One Printer SeriesGet Printer Updates for HP Officejet 6500A, and Officejet Pro 8500A e-All-in-One Printer Series Have you tried to run the Fax Test Report? It's usually located in the setup menu, under tools. The fax test report will let you know if it finds any problems and how to correct them. Once everything passes on the fax test report, you can Test Your HP Fax Machine with the HP Fax Test Service. I reviewed the error code you provided from the Interpreting Error Codes in Fax Communication Error or Fax History Reports document. Error 388: There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time. Retry the fax reception when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. Have you touched base with the phone company to make sure they have not changed anything on their end? Does this same error occur with every number you try to dial? You could see if anything in Fax Sending Fails Intermittently or Fails for Only One Recipient is helpful as well. Please let me know if these steps resolved your issue, or if there is anything else I can do to help. I look forward to hearing from you! Thanks,

Can't send fax from Laptop to printer Photosmart 7525

I'm unable to send fax's from this laptop to the fax at this time. Would like to know if malware or anti virus software could be the problem? It had been working in the past! I have malwarebites & panda cloud antivirus installed on this machine!

Hi centerfire,
Welcome to the HP forums!
I'm sorry to hear you've been having issues faxing, but I will do my best to help you out
Are you trying to send a fax to the Photosmart 7525 using the PS 7525 software on the PC?
If not, what program/app is it you're using to fax from your PC to your printer?
Are you able to use the fax on the machine (PS 7525) to send/receive to other fax machines?
Any other details you can provide would be great, and then I will do my best to offer some suggestions!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

MFP M521dn Can't Send Faxes from PC

When printing to the fax feature of the M521dn, the message in the fax status window that comes up says PRINTER BUSY and the fax is never sent. The printer is not in use and has been reset before testing the feature in a controlled way. The firmware version on the printer is dated 20140605. Sending faxes from the printer itself (using the touchpad and console) works just fine. It is only when attempting to print from a PC using the FAX device.
Desktop O/S is Windows 7 Professional.

Hi @mab5113,
Welcome to the HP Forums!
To get your issue more exposure I would suggest posting it in the commercial forums since the HP LaserJet Pro M521 Multifunction Printer is a commercial product. You can do this at HP Enterprise Business Community.
The support page for your product may be helpful in the meantime:
HP Support Center.
I hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

PLEASE HELP ME AND SEND DATA FROM CORRUPTED HARD DICS... ITS VERY IMPORTANT PLS PLS PLS

Dear Sir,
I had purchased laptop “pavalion DV4/WR717PA” on 25th august 2010 from LAPTOP WORLD ,BHILAI, Dist- DURG. My system hard drive got corrupted as stated by the service centre people. They had given 15 days time limit to replace it. The problem is that my all documents, study material and presentation have been with the corrupted HARD DICS. Your service centre engineer is telling that system is not detecting HARD DISC.
AND NO RECOVERY DVD IS GIVEN TO ME AT THE TIME OF PURCHASING LAPTOP; EVEN THEY DON’T INFORM ME THAT SUCH CD IS PROVIDED BY COMPANY…
I request to you to please get my data’s with that HARD DISC as my examinations are starting from 2nd week of June. I am helpless without that study materials’ had worked very hard on the documents and presentations. Please get me those data’s any how…. Other wise I am unable to pass this year.
I had very much on faith your company’s laptop had purchased hour’s company laptop in spite of many lo-cost laptop present in the market.
Now I am seriously disappointed on hearing from your qualified engineers that they can not get my data back, and Telling that laptop is within the warranty period and we can only replace HARD DISC.
Isn’t useless to purchase products of your company by paying high amount. Don’t let us to loose our faith on your international brand company….
Please don’t be like cheap businessmen…and telling that laptop is within the warranty period and we can only replace HARD DISC.
Don’t you have any engineers who can recover data stored in the DISC.Please understand the seriousness of the matter
But within purchase of few months a fatal problem occurred. Sir what to do if there is no means of recovering data from your system… It is the failure of your product is going to spoil my one acedimic year…
I request you to please do some thing to get me out of this situation.
Please recover data and send me the data stored to my mail ID or a send in a DVD to my address.
I am sending the details of system and hard disc to you. As corrupted hard disc is send to your company as told by the service center engineers to us. Please follow-up the HARD DISC. I am sending all details related to my system..
Please don’t disappoint me, I know that you people can definitely do it… human values are also important along with business …
With regards
Priyanka
Details
Model No: Pavilion DV4/WR717PA
Serial No: {Removed for privacy}
CASE ID: 4629610593
Hard disc No: 2BAZBCL83YMDGX
Optical Drive: 7AWPNOLVBY
Cartage: 6AQEFO5BY9W FDD-5A
Date of purchase: 25th August 2010
Dealer: “LAPTOP WORLD”, Supela, Bhilai, District DURG (CHATTISGARH)
{Personal Information Removed}

Welcome to the HP Consumer Support Community. This is a peer-to-peer community for customers to connect and share solutions regarding their HP products. If you have additional or direct feedback for HP about their products or services, please use the link below.
http://welcome.hp.com/country/us/en/wwcontact_us.html
If you have other questions and concerns about using the forum, please feel free to send me a private message.
Thank you.
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
Rules of Participation

Please Help! Trouble sending email from Apple Mail to PC-users

When sending email in RTF format from Mail to PCs, we have som trouble which I havent found out how to solve:
1) the PC user gets a scrambler email, in which some of the text is like "chinese". Illegible! This seems to happen especialle with PDFs attached.
2) Graphics or pictures we wish to appear directly in the mail is not visible to the receiver, but is only included as attachments.
I know most mail encoding problems can be avoided if we send mail i the "old" simple text format. But we wish to send mails in which our company logo appears in the signature, and sometimes we send graphics and pictures that we wish to be seen directly in the mail (and not as attached files only).
I have set the preferences so that mails as standard are send in RTF format and attachments are send in the "windows friendly" mode.
What really irritates me is that we have more success sending PC friendly mails from Entourage. But for two other reasons we wish to use Mail instead of Enrourage (Entourage has more crash downs/"broken" database issues. And we use Plaxo which does not sync with Entourage)..
Could some of you Please help or direct me to helpfull info?
Sincerely ...Peter and Thomas

Hello Peter.
Your OS detail provided indicates you are running 10.3.9 but you posted in the Mail & Address Book - Tiger discussions.
1) When you say PC user, more than likely the PC users reporting this problem are using Outlook for their email client since Outlook has always had problems with Mail's RTF and sometimes severe problems depending on the version used by the recipient. Using Plain Text for message composition will resolve this but check this link for an alternative.
http://homepage.mac.com/thgewecke/woutlook.html
2) All Mail.app versions prior to Tiger Mail (2.x) do not support composing in HTML. RTF with Tiger Mail is HTML but Tiger Mail does not include an HTML composer/editor.
The Mail.app displays all photo/image and single page PDF attachments inline or viewed in place within the body of the message by default which cannot be turned off. This is not the same as being embedded which cannot be done with any Mail.app version directly regardless. Depending on the recipient's email client and available settings, such attachments may appear inline or viewed in place within the body of the message when the message is opened by the recipient (as when receiving such attachments with the Mail.app) or as attached files only which must be opened separately to be viewed for which the sender has no control over.
The same in reverse. Photo/image attachments to a Windows Outlook message appear as attached files only when the message is sent but when sent to a Mail.app user, such attachments will appear inline or viewed in place within the body of the message when the message is opened which the Windows Outlook user has no control over.
The company logo included with your Signature is likely appearing as an attached file to the message only but how the logo appears when opened by the recipient depends on the recipient's email client.
The only thing the Windows Friendly Attachment option does is remove the Apple resource fork for attached files which are invisible to fellow Mac users.

Please Help! Can't send fax.

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