PLEASE HELP!! CAN'T SYNC WITH OUTLOOK...AND ITS NOT THE 64 BIT VERSION
PLEASE HELP ME!!
I have a BB Storm2 9550. I had a laptop with Outlook 2007/Windows Vista/BB Desktop 5 and it synced fine.
I now have a new laptop with Outlook 2010/Windows 7/ BB Desktop 6 and each time I try to configure the Organizer Data to select 'Outlook' for Calendar, Memo, Tasks, and Contacts and select NEXT I receive an error in Intellisync that says 'The Operation Terminated Unexpectedly'.
I have tried completely uninstalling BB Desktop manager from the Application Data folders and registry, reinstalling 6.0, downgrading to 5.0 (which gives me a Microsoft Connector Error).
I have also tried reinstalling Outlook. I read all of the posts concerning Outlook 2010 64bit but I am running the 34bit version.
Please help me. Right now I don't have any contacts on my BlackBerry and I am so frustrated. I have tried to fix this for over a week now and all the posts I read don't seem to resolve my issue or I don't understand them.
I'll even take suggestions for other ways to sync my data besides outlook (although that is not my preference)
Thank you
Solved!
Go to Solution.
Log in to an account that has administrator privileges.
Open a command prompt.
Type cd C:\Program Files\Research In Motion\BlackBerry Desktop\IntelliSync\Connectors\MS Outlook Connector.
Type regsvr32 MsOutlookConnector.fil and press Enter.
Note: For BlackBerry Desktop Manager 6.0, please use the following path:
C:\Program Files\Research In Motion\BlackBerry Desktop\IntelliSync\Connectors\MS Outlook Connector
Note: The following error message might be displayed when step 3 has been completed:
The module msoutlookconnector.fil was loaded, but the call to DLLRegisterServer failed with error code 0x80070005
If this happens, turn off the User Accounts Control (UAC) and register the MsOutlookConnector.fil file again.
To turn off the UAC in Windows Vista, complete the following steps:
Go to Start > Settings > Control Panel.
Under User Accounts and Family settings, click Add or remove user account.
Select one of the user accounts or the guest account.
Under the account, click Go to the main User Account.
Under Make changes to your user account, click the Change security settings link.
Under Turn on User Account Control (UAC) to make your computer more secure, clear Use User Account Control (UAC) to help protect your computer and turn off the UAC.
Click OK.
Restart the computer.
Give this a try it could be that the connector to ms outlook never registered properly.
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