Please Help - Cannot remove previous owners number from imessage/facetime.

I have just bought a used iphone 4 after losing my last week. Was weird because I was receiving text messages which were for the previous owner when there was no sim card put in. Googled this and found out it was something to do with imessage. Anyway, new sim card came today, done a complete restore though itunes and put in new sim card, but whenever I try to set up imessage/facetime, I can add my own apple account but the previous owners number is showing and is ticked even though its grayed out. Cannot remove it at all. Have tried turning off wifi, signing in and out of imessage and facetime, and another restore but just cannot remove this previous data. Please help as am pulling my hair out now!

Thanks so much for your suggestion, was starting to think along them line - tried the sim card in another phone, works fine but it turns out the replacement sim I received today was sent out with the wrong number. Phoned t-mobile, apparently my sim card has been sent to someone else and I have received theirs..... I have been promised a replacement sim by the morning, fingers crossed everything is resolved by then! Thanks so much for your help.

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How do i remove my phone number from imessage.

I have stopped using my iphone and have given it to my son. I have taken the sim card out but the iphone still gets messages because i cannot remove my phone number from imessage. i have tried suggestions written on here but its still their, can anyone help

http://support.apple.com/kb/ts5185

I need to get help removing my cell number from Imessage.

THis is unbelievable and I am going no help. APPLE can not keep a cell number hostage. Nor punish me for switching to a different phone. I love my Mac, ipad and Mac book pro.
Your are going to make it in possible to love your company when you do things like this, someone PLEASE help me get this fixed. My son and husband still have Iphones and I need to be able to send them messages.
Thank you, please help

https://supportprofile.apple.com/MySupportProfile.do
go here and remove the iphone from your profile and it will remove the phone number from imessage.

How can i remove my phone number from imessage and just use email address ?

Hi all
I've searched all the forums and still can't find an answer for what i need (what i think i need!)
I have an iphone without a data plan so whenever anybody who is registered with imessage sends me a message i will not
receive it until i am back on wifi.
What i want to achieve is to be able to receive sms messages from imessage users when i am not on wifi and then imessages when i am back on wifi.
My assumption is that if i can unlink my mobile number from iMessage and only have it associated with my email address that this should work, but i cannot seem to remove my phone number from imessage, in the settings > iMessage > send and receive it will allow me to un-tick the associated email addresses but my phone number is greyed out and will not allow me to untick.
On my home Mac i can go into messages app and deselect the phone number but not on the iphone.
One solution says to deregister my phone on https://supportprofile.apple.com/ which i have tried (i can't see how that would work anyhow as there is no phone number in that registration)
Any advice would be greatly appreciated,
thanks, Andy

Regardless if using your cell phone number or your Apple ID email address, iMessage requires an internet connection via an available wi-fi network or via your carrier's cellular network. Without a data plan and no internet access with your carrier's cellular network, an iMessage addressed to your email address can be received only when your iPhone is connected to an available wi-fi network no different when an iMessage is addressed to your cell phone number.
You cannot deselect or remove your cell phone number below you can be reached by iMessage at with iMessage on an activated iPhone. The iPhone's phone number is activated along with your Apple ID.

TS4268 I just traded in my iPhone for a Samsung and I am not recieving messages from other iPhone users. I think I need to remove my phone number from iMessaging but I am not sure how to.

just traded in my iPhone for a Samsung and I am not recieving messages from other iPhone users. I think I need to remove my phone number from iMessaging but I am not sure how to.

as http://support.apple.com/kb/ts5185 says to sign out and if not working to contact apple. you can contact apple by phone/chat. number U.S. iPhone technical support:
(800) MY-IPHONE (800-694-7466)

How do I remove a phone number from iMessage on my Mac?

I get a new iPhone tomorrow on a completely new number and I wanted to know how I can remove my current number from being used for iMessage on my mac so that when I get my new phone I can set it up

HI,
In the Finder > Go Menu > Go to Folder
Enter ~/Library/Preferences in the dialogue box that appears (you can Copy and Paste the bold text).
In the Preferences folder find the com.apple.iMessage.bag.plist and drag it to the Trash
Restart Messages.
It will list nothing in the iMessages account and you will have to Add the Apple ID.
Once you have the new iPhone set it up for the Apple ID and the Mac version will then get a pop up asking for your to Accept which will then add the iPhone Number to the Settings.
9:17 pm Wednesday; November 27, 2013
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 G4/1GhzDual MDD (Leopard 10.5.8)
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How to remove my phone number from iMessage?

Hi. I recently gave up my iPhone to switch to a non-Apple device. While I had the iPhone, my phone number was used for iMessage.
Now when my friends using iPhone try to send me a message, it automatically select iMessage as Apple recognises my mobile number as an iMessage number even though I don't have an iPhone anymore. Is there any way to remove my phone number from Apple's iMessage database?

I have exactly the same problem. I ported my number to an Android phone, and kept my iphone to use as an Ipod touch. I have taken the sim card out, wiped the phone. put the sim card back in to restore and turned off imessage completely. Nothing works. Its like my phone number is stored on some Apple imessage server somewhere and any of my friends iphones automatically see my number as an iphone still and default to imessage. Then the messages they send are never received by anything. My only course of action is to ask them to turn their imessaging service off. It is deeply frustrating.
I also tried to check if it was registered but it apparently never was (I had bought a refurbished iphone from AT&T). If I login to my apple profile their are no products registered.
Apple needs to get this fixed pronto, because some of us are still customers even though we may have switched our phones. And I am not a very happy customer right now.

Java VM Please help, Cannot remove and cannot Reinstall.

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If you want, I can fix you with remote assistance. Just ask. [email protected] (remove the leading )

How do remove my phone number from imessage and only use email?

I do not have a data plan on my iphone so i cant use imesssage when not in wifi. so in order for me to be able to be apart of my friends group messages without having to turn imesssage on and off i need to only use my email address, but it will not let me send and recieve messages from only my email.

Regardless if using your cell phone number or your Apple ID email address, iMessage requires an internet connection via an available wi-fi network or via your carrier's cellular network. Without a data plan and no internet access with your carrier's cellular network, an iMessage addressed to your email address can be received only when your iPhone is connected to an available wi-fi network no different when an iMessage is addressed to your cell phone number.
You cannot deselect or remove your cell phone number below you can be reached by iMessage at with iMessage on an activated iPhone. The iPhone's phone number is activated along with your Apple ID.

How do I remove my phone number from iMessage so that I could only send/receive via email?

I Need to do this because my postpaid line has recently been disconnected and after updating to IOS8, I couldn't activate iMessage anymore. I know that everytime we active iMessage and Facetime the carrier sends an international text to Apple for activation; so I'd like to temporarily delete my mobile number (since it won't activate yet) and only send / receive via email - so I can still use iMessage.
I Couldn't tick on the number because its greyed out.
Hope someone can help me. Thanks.

This article explains what to do:
http://support.apple.com/kb/HT5661

How do i remove my phone number from iMessage so that iPhone texts will come to my new phone?

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This article explains what to do:
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How do I remove my phone number from another iCloud account so that text messages cannot be seen on another phone?

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You can't remove your phone number from iMessage on an iPhone. To prevent another phone from receiving your messages, use different Apple IDs for iMessage. One of you should go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with a different ID. You can still share the same ID for other services such as iTunes if you want; they don't have to be the same as your iMessage ID.

Remove number from iMessage

I am trying to remove my number from iMessage. Tried to sign out and sign back in to my apple Id but my number is always checked and trying to click on it to remove the check but the check mark remains there. Can you help me remove my mobile number from my iMessage to work?
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I have a Dutch provider. Went to the USA and bought a US SIM card for my stay in the USA. I used Imessage and FaceTime there. When I came back to The Netherlands I removed the US SIM card and inserted the SIM card from my Dutch provider. I than turned-on my iPhone and ONLY the US number keeps coming up as the one and only number. I called Apple, talked with Apple but nobody seems to have to solution. Basic question is, how do I OR how does Apple removes my US number. Please note that I tried every solution known on the internet, but this seems to be a nut even Apple cannot crack.
Ronald

I can't remove previous owners email address from App Store so can't use - advice please!!

I can't remove previous owners email address from App Store so can't use - advice please!!

Settings/iTunes & App Stores. Tap the Apple ID. Tap Sign out. Then sign in with your Apple ID. However, if the phone still has Find my iPhone enabled with the previous owner's Apple ID then the phone will be useless to you until you get the previous owner to release Activation Lock on the phone.

Can somebody please tell me what 'genius' included 'family' in reminders, and, made it so i cannot remove it. I have NO family, and, i find this particularly hurtful and disrespectful. Can somebody please help me remove it.

Can somebody please tell me what 'genius' included 'family' in reminders, and, made it so i cannot remove it. I have NO family, and, i find this particularly hurtful and disrespectful. Can somebody please help me remove it.

Hi EmmeElle,
Is it an iCloud reminder or a third party reminder like from an Exchange account(maybe your company provides this service together with mail etc..).
In the first case you should definitely be able to delete it by right click->delete or via https://www.icloud.com
In the second case there might be a browser based settings page from your company or the provider of the service (i.e. Exchange) itself. Otherwise you can go to your System Preferences -> Internet Accounts and deactivate reminders for this account. WARNING: this also deletes all other reminder lists and reminders from this service on your mac.
jl

Please Help - Cannot remove previous owners number from imessage/facetime.

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