PLEASE HELP - Computer Died

Hi my computer died (hard drive blew up!) how do I get my ipod music/pics/audio files onto new computer?

Use... YamiPod its free.

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Please help - computer turns off randomly

I purchased my computer in the US in september - right before I moved to London. Mid november it died. The computer would turn on and chime, but the screen was dead. I took it to a 3rd party repair (which apple phone tech support insisted was just as good as the apple store) and they replaced the logic board. It all seemed fine until I took it home and used ichat video with my family - the computer turned off. It didn't shut down, just seemed to pause and go dead. I could reboot it and it had no recollection of incorrect shutdown with the exception of firefox. (I dont know if this is important, but every time it does this and i reboot, the sound resets to mute) I started to notice that the computer does this any time I use video functions for an extended period of time (or at least 20 minutes). I have brought it to the apple store twice, where they have repaired it twice. I have gone through at least one more logic board, a heat sink, something to do with the power adapter, as well as the battery. They cannot find anything wrong - 3 repairs later its still shutting down so I went to apple again. Unwilling to give up my computer YET again, they recommended I archive and install. I have now done that - now my computer is crawling - still crashing - and some programs decide to open up occasionally or start and stop without a crash notice. I tried to run disk utility and it froze. On top of this all, they recommended I download xslimmer to convert old power pc programs to the current intel format I'm running on my new macbook - this seems to have complicated things more. I asked them to replace the computer during my last genius bar visit, i was told that because my computer was purchased in the states they cannot replace it, and I will not be heading back to the states soon enough to have it replaced there. So anyone with any insight, please help! I bought a new computer so i wouldn't have to deal with these problems and its turning out to be more of a headache than my old powerbook g4.

I also forgot to mention that every 45-60 seconds there are two faint tick sounds coming from inside the computer.

HELP: Computer Die after Overclock

hi to all.
i have a msi 865PE Neo2-P MotherBoard
i have dowloaded last Msi Core Center and i have try to overclok my cpu.
after overclock the system (windows xp pro) frozen
i have wait for 15 minutes but nothing
i have shutdown the computer and i have try to reboot but computer is die !!
when i turn on the computer nothing appears.
only the hard disk led is alwais on but system not start.
i can't see nothig..
is my computer dead ?
please help me !!

he means crappy
un problema interrompente... non reggere... una roba di rifiuto picese
an interrupting problem... not to steady... one of picese junk
avete buon heatsink&fan ottenuto con colla termica applicata, anche che versione della prova 3200 166 o 200. che regola il FSB 100
good heatsink&fan you have obtained with applied thermal glue, also that version of test 3200 166 or 200, that regulated FSB 100(safe mode)
la latta inoltre ha ripristinato l'essere vivente vicino rimuove la alimentazione di rete e preme il pulsante di avvio per svuotare l'alimentazione del sistema, allora sposta indietro il ponticello di cmos di risistemazione per 10 secondi, allora di nuovo alla spina normale nell'alimentazione
can also reset bios by remove main power and press start button to empty system power, then move reset cmos jumper for 10 seconds, then back to normal. plug back in power

PLEASE HELP COMPUTER IDIOT ASAP

I clicked an adobe update (assuming it was the right thing to do) and NOW MY FLASH PLAYER IS BROKEN. My youtube videos say "plug-in failure".
I have tried re-installing Adobe multiple times , with re-starts in between. I even used apptrap to "completely" uninstall adobe reader. NO LUCK
PLEASE HELP
mackbookpro 2.2GHz Intel Core 2 Duo, mavericks 10.9.2

If you are having a problem downloading Adobe Flash Player 14 and it won,t complete the last step i.e. the spinning beach ball, try this:
Go to this website:
http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.ht ml#main-pars_heading_11
Go to Troubleshoot Flash Player download issues
Download from the Direct link
Click (here) to download Flash Player
I tried for an hour or more on different solutions without avail, and this link did the job for me. Let me know if it works for you!

Please help - computer is crashing & freezing ever since upgrade to Leopard

Ever since upgrading to Leopard, my computer has been crashing a lot more. Sometimes it just freezes up. Most recently, I got the gray screen with a bunch of different languages telling me to restart using the power button. Here is the crash report. Can anyone tell me what's going on, and if there's anything I can do to help?
Thanks!
Tue Mar 24 13:00:49 2009
panic(cpu 0 caller 0x001A9C68): Kernel trap at 0x0040de14, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x000002c0, CR3: 0x0108a000, CR4: 0x00000660
EAX: 0x06745c00, EBX: 0x2e583bf0, ECX: 0x06745ccc, EDX: 0x00000000
CR2: 0x000002c0, EBP: 0x2e583bd8, ESI: 0x04866d00, EDI: 0x06745c00
EFL: 0x00010206, EIP: 0x0040de14, CS: 0x00000008, DS: 0x01880010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x2e5839e8 : 0x12b4f3 (0x45b13c 0x2e583a1c 0x1335e4 0x0)
0x2e583a38 : 0x1a9c68 (0x464700 0x40de14 0xe 0x463eb0)
0x2e583b18 : 0x1a038d (0x2e583b30 0xb6dcfb0 0x2e583bd8 0x40de14)
0x2e583b28 : 0x40de14 (0xe 0x48 0x2e580010 0x140010)
0x2e583bd8 : 0x7474b9 (0x6745c00 0x0 0x0 0x0)
0x2e583c48 : 0x747547 (0x6745c00 0x4866d00 0x9a00780 0x19eb5b)
0x2e583c68 : 0x5db609 (0x4866d00 0x4 0x46 0x136b31)
0x2e583cc8 : 0x5db679 (0x5a30600 0x4866d00 0x2 0x2)
0x2e583d08 : 0x34773463 (0x5a30600 0x4866d00 0x2 0x2)
0x2e583d28 : 0x60b211 (0x5a30600 0x4866d00 0xe0004051 0x1f)
0x2e583d98 : 0x85b117 (0x3c29000 0x3d88900 0xe0004051 0x1f)
0x2e583e38 : 0x85c047 (0x3c29000 0x3e79488 0xe0004051 0x0)
0x2e583e88 : 0x85c1b4 (0x3c29000 0x3e785c0 0xc954252c 0x7f33)
0x2e583ec8 : 0x6078f7 (0x3c29000 0x3e8 0x53f69c 0x3e10a40)
0x2e583f28 : 0x424cb8 (0x3c29000 0x3d68b00 0x53f0c0 0x1)
0x2e583f78 : 0x13eed2 (0x3d68b00 0x3d68919 0x0 0x0)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOUSBMassStorageClass(2.0.4)@0x34772000->0x3477bfff
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(2.0.5)@0x5d5000
dependency: com.apple.iokit.IOUSBFamily(3.2.7)@0x606000
dependency: com.apple.iokit.IOStorageFamily(1.5.5)@0x72d000
com.apple.iokit.SCSITaskUserClient(2.0.5)@0x745000->0x74afff
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(2.0.5)@0x5d5000
dependency: com.apple.iokit.IOStorageFamily(1.5.5)@0x72d000
com.apple.iokit.IOSCSIArchitectureModelFamily(2.0.5)@0x5d5000->0x5edfff
com.apple.driver.AppleUSBEHCI(3.2.5)@0x851000->0x862fff
dependency: com.apple.iokit.IOPCIFamily(2.5)@0x636000
dependency: com.apple.iokit.IOUSBFamily(3.2.7)@0x606000
com.apple.iokit.IOUSBFamily(3.2.7)@0x606000->0x62efff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9G55
Kernel version:
Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386
System model name: MacBookPro2,2 (Mac-F42187C8)

I'd suggest doing this:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Please help, computer turns off on its own!

New generation aluminum iMac turns off when it wants. It has happened 3 times now when I am using the computer it will just shut off.
I do not turn the computer off, as I never have with macs, but always put it to sleep when I am not using it.
After it turns off, I am able to turn it right back on using the power button and all seems to be normal.
Any ideas for me!? Please!

I'm glad someone else is having this problem. Mine has shut down 3 times as well. Each time I'm doing something different - so I doubt it's related to programs that are running, etc . . .
Today I called AppleCare - they had me reset the SMC and PRAM as well as a couple other software things.
It hasn't happened again - yet - but it has only happened about once every 2-3 days.
I'll keep following for other good ideas!

Please help - computer illiterate trying to install CS5 master suite - Exit Code 6??

This is what I have gotten over the course of a full day's installing and uninstalling and installing again:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 42 error(s), 38 warning(s)
WARNING: Unable to read Adobe file version for file path '/Library/Fonts/AdobeArabic-Bold.otf'
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Error code: 1
ERROR: 5 Unable to preserve original file at "/Library/Fonts/AdobeArabic-Bold.otf" Error 0
ERROR: 5 Command ARKDeleteFileCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - SiteCatalyst NetAverages: Install failed
ERROR: - Adobe Premiere Pro CS5: Failed due to Language Pack installation failure
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Adobe After Effects CS5: Failed due to Language Pack installation failure
ERROR: - KoreanSpeechAnalysisModels: Install failed
ERROR: - Adobe Media Encoder CS5 Dolby WRAPPER: Install failed
ERROR: - Adobe Media Encoder CS5 PCI WRAPPER: Install failed
ERROR: - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed
ERROR: - Adobe Premiere Pro CS5 Third Party Content Wrapper: Install failed
ERROR: - ItalianSpeechAnalysisModels: Install failed
ERROR: - Adobe AIR: Install failed
ERROR: - Adobe Premiere Pro CS5_AdobePremierePro5en_USLanguagePack: Install failed
ERROR: - SpanishSpeechAnalysisModels: Install failed
ERROR: - Adobe After Effects CS5 Third Party Content Wrapper: Install failed
ERROR: - GermanSpeechAnalysisModels: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Media Encoder CS5: Install failed
ERROR: - Adobe BrowserLab CS Live: Install failed
ERROR: - Adobe After Effects CS5 Support: Install failed
ERROR: - CSXS Story Extension: Install failed
ERROR: - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed
ERROR: - Adobe Premiere Pro CS5 Third Party Royalty Content Wrapper: Install failed
ERROR: - DeviceCentral: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - InternationalEnglishSpeechAnalysisModels: Install failed
ERROR: - AdobeColorVideoProfilesAE CS5: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe After Effects CS5 Presets: Install failed
ERROR: - AmericanEnglishSpeechAnalysisModels: Install failed
ERROR: - Adobe After Effects CS5 Template Projects & Footage: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - FrenchSpeechAnalysisModels: Install failed
ERROR: - AdobeMotionPicture CS5: Install failed
ERROR: - JapaneseSpeechAnalysisModels: Install failed
ERROR: - Adobe Premiere Pro CS5 Functional Content: Install failed
ERROR: - Adobe Premiere Pro CS5 Support: Install failed
ERROR: - Pixel Bender Toolkit: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
What in the world is wrong? Is one little font really stonewalling my attempts to not fail my online classes? What is going on? I need help.
I'm on a new MacBook Pro running OSX 10.6.6, trying in utter futility to install Adobe CS5 Master Collection

It seems some font has got corrupted on your machine. Try the following steps -
1) Goto /Applications/Utilities and double click 'Terminal' application to launch it
2) Copy paste the following command and hit enter to execute it
sudo mv "/Library/Fonts/AdobeArabic-Bold.otf" /tmp/
Now try to run the installer again.

Please help-computer illiterate

I have a laptop with windows xp, and when trying to install
flash it just says done at bottem of box, and I dont think it is
installing, I cant find it anywhere.

Hi collin08,
Do you see a file called ‘Flash9f.ocx’ in the
following folder:
C:\WINDOWS\system32\Macromed\Flash
If the answer is yes, you should see a version number from
this detection site:
http://www.macromedia.com/software/flash/about/
If you don’t see the ‘Flash9f.ocx’ or it is
not detected, please open a case and reply with the case number.
http://www.adobe.com/support/contact/

**PLEASE HELP** iPod Died - Wont Switch and is not recognised by iTunes

Hi
Does anyone know what is wrong here..
I plugged my iPod touch into a usb plug coming out of a wall adapter and the screen just went blank - it automatically turned off when i plugged the usb lead in - and now it will not turn on, tried all button combinations, it isnt recognised by iTunes either. Its just over 1 year old so out of warranty too MAJOR UPSET/___sbsstatic___/migration-images/migration-img-not-avail.png HELP IF YOU CAN/___sbsstatic___/migration-images/migration-img-not-avail.png/___sbsstatic__ _/migration-images/migration-img-not-avail.png/___sbsstatic___/migration-images/ migration-img-not-avail.png

Hold Sleep/Wake + Home buttons down for at least 30 seconds. Then see if it will come back on. Also, try holding the Home button down when plugging the unit into the USB cord (w/iTunes open).
Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
 MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG

Please help computer extremely slow and need to update?

my comp is so slow it can take up to 25 minutes to sign on, then to make matters worse after, I go through this process frequently, I get the error message that it is in offline mode, and have to shut down and start the process over again. Also I am a newbie and need to know how to download the latest version of Firefox. Also. I have defrag, but is there other maintenance I need to do. Thank you so very, very much. Sincerely, Pat

my comp is so slow it can take up to 25 minutes to sign on, then to make matters worse after, I go through this process frequently, I get the error message that it is in offline mode, and have to shut down and start the process over again. Also I am a newbie and need to know how to download the latest version of Firefox. Also. I have defrag, but is there other maintenance I need to do. Thank you so very, very much. Sincerely, Pat

HT1569 "The feature you are trying to use is on a network resource that is unavailable" this comes up when i try to update my computer to version 11.0.4. please help

"The feature you are trying to use is on a networkresource that is unavailable" this is what comes up when i try to update my computer to version 11.0.4 of itunes please help
Computer is a pc

How did you get it to work? I am having the same problem.
THanks

Firefox will not update for my MAC 10.6.8. I've tried and tried! I still have Firefox 16.0 and my bank requires an update. Please help.

I see other people have this problem and hope there is a solution. My Firefox browser is stuck on 16.0 and nothing happens when I try to update. It seems to download, but I'm still on 16.0. I have tried every which way to update my browser. Now my bank (online banking) is saying I have to update to continue with them. Please help. (computer: MAC 10.6.8)

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
*Firefox 36.0: https://www.mozilla.org/en-US/firefox/all/
*Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

My computer died and I cannot de-activate it...Please HELP...

I had Adobe Premiere 9 on my laptop...Then we bought a new desktop computer and I put it on there..After 2 weeks the new computer died..We took it back and they gave us a new one...Which means that I cannot de-activate that computer and put it on the new new one..(Hope that makes sense)...Called for support and all he would do is charge me $200 to fix it...CRAZY!!! What can i DO? please help.....

Hi,
What number did you call support on?
Please use this link to contact support : Contact Adobe Support
On this page, click on "I need help activating or deactivating my software".
You should then have an option to chat with a support representative and the phone numbers will be listed to the right.
Please keep your serial number handy before you contact support.

My tower for my dell computer died.got one from a friend with an existing itunes account. now I am unable to access my library and playlists, but can get to previous ownwer's.I downloaded itunes again using my apple id but was unsuccessful.HELP PLEASE!

My Dell tower died. Got one from a friend and am only able to get her account for itunes to appear. I am unable to access my library even after downloading new using my apple id. I can access songs I've purchased, but not ones that I downloaded from cds. PLEASE HELP ME.

Thank you for using the Apple Support Communities
From what I understand is that the device will show up in iTunes but it will not allow you to synchronize media over to the device even after you reset the device. When you say you reset the device, do you mean you restored the device in iTunes? What error message you are getting when attempting to synchronize media?

Please help! Computer died and I'm stuck in Germany!!

Hello there,
My computer stopped working yesterday and I'm going to be in Germany till May, where there are no support centers, genius bars, etc.
When I try to turn on my computer it instantly goes to a gray screen, with only a small folder with a question mark on it. That question mark folder then turns into the finder icon, and they switch back and forth.
My comuter won't do anything else. I tried holding down the alt key, which brought me to a screen with a refresh button and and arrow button. On that screen the cursor can click either icon, then disappears and the screen freezes. I tried using the arrow keys but that did nothing.
The problems began last night.My computer slowly turned on, the cursor got stuck, and then it shut down. After that it wouldn't turn on. That was last night, and now its doing the folder icon thing I previously described.
Please help! This computer is how I do everything from Germany and it will be 3 months until I can bring it to a Mac center. Thank you so much!!!!!

Welcome to the Apple Discussions!
I'm absolutely certain there will be Apple Authorized Service Providers in Germany who can help you out. If you let us know where you'll be, someone here may even be able to make a recommendation.
http://www.apple.com/de/support/contact/
In the mean time, do you have your original install disks? The question mark means the iBook can't find a valid system folder to startup from. The reason may be a simple file directory problem that could be fixed with the Disk Utility on your install disk. Or, it could mean the hard drive has gone bad and we should get a S.M.A.R.T. status from the Disk Utility or an error code from the Apple Hardware Test (also from your install disks).
-Doug

PLEASE HELP - Computer Died

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