Please help - computer illiterate trying to install CS5 master suite - Exit Code 6??

This is what I have gotten over the course of a full day's installing and uninstalling and installing again:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 42 error(s), 38 warning(s)
WARNING: Unable to read Adobe file version for file path '/Library/Fonts/AdobeArabic-Bold.otf'
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
WARNING: Payload cannot be installed due to dependent operation failure 
ERROR: Error code: 1 
ERROR: 5 Unable to preserve original file at "/Library/Fonts/AdobeArabic-Bold.otf" Error 0 
ERROR: 5 Command ARKDeleteFileCommand failed. 
ERROR: The following payload errors were found during install: 
ERROR:  - SiteCatalyst NetAverages: Install failed 
ERROR:  - Adobe Premiere Pro CS5: Failed due to Language Pack installation failure 
ERROR:  - Adobe Bridge CS5: Install failed 
ERROR:  - Adobe After Effects CS5: Failed due to Language Pack installation failure 
ERROR:  - KoreanSpeechAnalysisModels: Install failed 
ERROR:  - Adobe Media Encoder CS5 Dolby WRAPPER: Install failed 
ERROR:  - Adobe Media Encoder CS5 PCI WRAPPER: Install failed 
ERROR:  - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed 
ERROR:  - Adobe Premiere Pro CS5 Third Party Content Wrapper: Install failed 
ERROR:  - ItalianSpeechAnalysisModels: Install failed 
ERROR:  - Adobe AIR: Install failed 
ERROR:  - Adobe Premiere Pro CS5_AdobePremierePro5en_USLanguagePack: Install failed 
ERROR:  - SpanishSpeechAnalysisModels: Install failed 
ERROR:  - Adobe After Effects CS5 Third Party Content Wrapper: Install failed 
ERROR:  - GermanSpeechAnalysisModels: Install failed 
ERROR:  - Adobe Media Player: Install failed 
ERROR:  - Adobe Media Encoder CS5: Install failed 
ERROR:  - Adobe BrowserLab CS Live: Install failed 
ERROR:  - Adobe After Effects CS5 Support: Install failed 
ERROR:  - CSXS Story Extension: Install failed 
ERROR:  - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed 
ERROR:  - Adobe Premiere Pro CS5 Third Party Royalty Content Wrapper: Install failed 
ERROR:  - DeviceCentral: Install failed 
ERROR:  - AdobeColorCommonSetRGB: Install failed 
ERROR:  - InternationalEnglishSpeechAnalysisModels: Install failed 
ERROR:  - AdobeColorVideoProfilesAE CS5: Install failed 
ERROR:  - Required Common Fonts Installation: Install failed 
ERROR:  - Adobe After Effects CS5 Presets: Install failed 
ERROR:  - AmericanEnglishSpeechAnalysisModels: Install failed 
ERROR:  - Adobe After Effects CS5 Template Projects & Footage: Install failed 
ERROR:  - Recommended Common Fonts Installation: Install failed 
ERROR:  - FrenchSpeechAnalysisModels: Install failed 
ERROR:  - AdobeMotionPicture CS5: Install failed 
ERROR:  - JapaneseSpeechAnalysisModels: Install failed 
ERROR:  - Adobe Premiere Pro CS5 Functional Content: Install failed 
ERROR:  - Adobe Premiere Pro CS5 Support: Install failed 
ERROR:  - Pixel Bender Toolkit: Install failed 
ERROR:  - Adobe ReviewPanel CS5: Install failed 
What in the world is wrong? Is one little font really stonewalling my attempts to not fail my online classes? What is going on? I need help.
I'm on a new MacBook Pro running OSX 10.6.6, trying in utter futility to install Adobe CS5 Master Collection

It seems some font has got corrupted on your machine. Try the following steps -
1) Goto /Applications/Utilities and double click 'Terminal' application to launch it
2) Copy paste the following command and hit enter to execute it
sudo mv "/Library/Fonts/AdobeArabic-Bold.otf" /tmp/
Now try to run the installer again.

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