Please help!!! curve 8330 jvm error 102, phone will NOT connect with desktop manager

can somebody please tell me how to fix my problem, phone is froze and i cant wipe it clean to start over or back up. picked up my phone last night and screen says "jvm error 102 reset" i spent several hours trying everything i could find on the net to fix this, but nothing has worked. i dont care if i loose all my stored info on phone, i just need to be able to use it. im in middle of job search and need phone!!

Hey Skootertrash74,
Welcome to the BlackBerry Support Community Forums.
Check out the following artilce on how to force the detection of the BlackBerry smartphone using Application Loader to reload the BlackBerry Software: http://btsc.webapps.blackberry.com/btsc/KB10144
I hope this helps!
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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