Please help desperate plea! Inbox and folders comp...

Please can anyone help with any ideas - my mother died a couple of months ago in Cyprus - i took my 6610 to Cyprus and when i got there found all the texts in my Inbox and My Folders have been deleted. I'm desperate to get them back as they are the only messages i have from my mother. I have spoken to Customer Services, taken it to phone shops, had the SIM card and phone read etc etc and can't find them.
Does anyone have ANY ideas? Please, I'm desperate.

Jason,
1. iCloud is checked and set up correctly on both computers with respect to their preference panels and both computers are logged in with the same iCloud account.
2. I have forced the sync on both computers multiple times ... nothing changes.
3. When viewed online at iCloud.com, the folders are not the same.  The recently added folders are not showing up on within iCloud.  The same problem as the laptop.  Only the desktop retains the correct folders once added.
Not sure what to do now ...

Similar Messages

  • Please HELP join these 2 iTunes folders in Windows 7 preserving album artwork & tags (discussion reply requested)

    (Discussion Reply Requested ) Please HELP join these 2 iTunes folders in
    Windows 7 preserving album artwork & "tags"
    I have searched and not found an up to date understandable answer as how
    to join 2 working portable same (apple ID) user iTunes folders into one itunes folder
    while above all else preserving hand edited Abum Artwork and hand edited tags.
    ( It was many hours of hand edited added Album Artwork and editing of tags )
    Situation is Windows 7 ( 64 bit ) with current iTunes installed ( 2014-03-17 )
    The hard drive crashed and the old \iTunes folder and all old contents have been copied and backed up.
    The windows 7 64 bit and latest iTunes 64 bit has been re-installed cleanly ( no old music added )
    Music from the iTunes cloud was then added/downloaded into iTunes
    Now \itunes has 40 gig of music available to play.
    Now I want to join the currently installed working \itunes folder ( 40 gig of music )
    with  the old saved \itunes folder  ( 100 gig of music ) into just one \iTunes folder
    with preserving the current Album Artwork and editing of "tags" of both folders.
    I have seen previous answers that use words like " consolidate " , " export / import ",
    " merge " , " apple home sharing " , " use explorer to copy  ..." , ect
    none of which mentioned if the current Album Artwork
    or tags survive unchanged from their current "specially edited" status.
    I know their may be the ineviatable "duplicates", but there seems
    to be several ways to handle them.  ( If you know the best way to
    prevent or remove duplicates in this situation with joining two
    iTunes folders in Windows please include that information also ).
    Please provide an explanation of how to join these 2 iTunes folders
    in Windows 7 into one \iTunes folder while preserving Album Artwork and tags.

    Mike, thanks for the response. I will try this. I'll have to dig around here too, bc I want to know more about how I can import a windows xml file (while replacing the drive paths) and it creating a seperate itunes library with the pointers on the mac. Essentially, I have 2 libraries and there may not be a way around this with a windows machine and a mac - ive read plenty on Choose library on open, and mac to mac, windows to windows.
    I also need to know more about what is getting stored in the album art folders. I believe it seems that when you select all, and copy the image in the artwork get info page its actually embedding these images in the files themselves, but if you paste into the left bottom artwork display pane its just adding where?? If I deleted the contents of this folder what would happen, should I not be copying this content?
    If I update the images on the mac and swap out the drive paths and move the external drive back to the windows box, will i lose any updates I did while on the mac?
    Good suggestion though, I'll try this out.

  • I don't know how to download adobe acrobat reader. could some one please help. i don't know much comp terms

    i don't know how to download adobe acrobat reader. could some one please help. i don't know much comp terms
    Mark this discussion as a question-this encourages people to answer for points and helps you track answers.

    iv'e been on that page a dozen times. it just gets me into an endless loop.
    i need instructions i can understand and do what they tell me to do
    In a message dated 2/18/2015 9:04:06 P.M. Central Standard Time, 
    [email protected] writes:
    i  don't know how to download adobe acrobat reader. could some one please 
    help. i don't know much comp terms
    created by Jerry Klaimon (https://forums.adobe.com/people/Jerry+Klaimon) 
    in Downloading, Installing, Setting Up - View the full  discussion
    (https://forums.adobe.com/message/7208793#7208793)

  • I forgot my icloud account and my email how can i recover it please help me icloud maker and icloud password and username holder

    i forgot my icloud account and my email how can i recover it please help me icloud maker and icloud password and username holder

    If you don't know your ID, you can try to find it as explained here: http://support.apple.com/kb/HT5625.  Then you can reset the password as explained here: http://support.apple.com/kb/PH2617.  Of course, you can only do this if it's your ID.

  • Hi there, can anyone please help? Download itunes and it says The Itunes library .itl file is locked, or on a locked disk or you do not have write permission for this file.

    Hi there, can anyone please help? Download itunes and it says The Itunes library .itl file is locked, or on a locked disk or you do not have write permission for this file.

    Holding down the shift key while iTunes is opening. That will bring up the 'choose iTunes library' dialog. Select 'Choose LIbrary' from the choices and navigate to your music folder and iTunes music folder.
    Or refer to this article:
    iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
    http://support.apple.com/kb/HT1866

  • Please Help me in Labview and MS Access Database Connective

    Please Help me in LabVIEW and MS Access Database Connective through an example . I am new to LabVIEW .I need simple example that take a data from a table and display it on front panel .
    thanks in advance .

    duplicate post

  • My macbook pro 15inch running on maverick when i try to click on wi-fi says no hardware installed please help i need wifi and and under network staus wi-fi is fail and under network airport is not connected can anybody help the wifi icon has a x and does

    my macbook pro 15inch running on maverick when i try to click on wi-fi says no hardware installed please help i need wifi and and under network staus wi-fi is fail and under network airport is not connected can anybody help the wifi icon has a x and does not even let me turn it on

    Have you attempted to reset the SMC? That would be the first step. Hold the left control, option, shift key and the power button for about 5 seconds and release. Then try to reboot. Might as well reset the PRAM as well. Hold command, option, P, R on start up until the machine restarts. If that doesnt' have any affect we'll have to dig deeper into a potential hardware failure.
    If this method doesn't work, check the webcam that will tell the problem is on the iSight & WiFi cable. If your webcam is ok, then it'll be the WiFi card problem. Hope it can help ;-)
    - xia_us9

  • I am having a problem converting word onto PDF . PDF into word.Please help .I am signed and paid to Feb 2015

    Can someone advise me why I am having this problem

    Always in the past .I have my Word Document on screen and then I go to 
    Publish and it atomatically PDF the doc.
    The same if I have a PDF to convert to word. I have the PDF on screen and 
    to the right of my screen it will say Convert .I press on convert it
    converts to  word
    In a message dated 12/17/2014 10:01:32 A.M. Eastern Standard Time, 
    [email protected] writes:
    I  am having a problem converting word onto PDF . PDF into word.Please help
    .I am signed and paid to Feb 2015
    created by florencejohn (https://forums.adobe.com/people/florencejohn) 
    in  Adobe Acrobat.com Services - View the full  discussion
    (https://forums.adobe.com/message/7023171#7023171)

  • Dear Apple,please help me.the glitch and lags on games made me sad beause i am too love with my 4s. Why iOS 7 really made me sad...please help me.im beg for you.

    Dear Apple,please help me.the glitch and lags on games made me sad beause i am too love with my 4s. Why iOS 7 really made me sad...please help me.im beg for you.

    www.apple.com/feedback/iphone.html
    No one from Apple is listening on these forums.

  • ITune message is asking iPhone restore while I am trying to transfer pictures and video from the iPhone to iTune. Before that, software update is suggested. The display on iPhone is stacked to iTunes connection sign. Please help to save pictures and let i

    While trying to import pictures from iPhone to iTunes, iTunes request to make software update and then  to restore iPhone. I have cancelled the restore to rpotect pictures. The pictures have not been imported yet, but the iPhone display freezed at ITune connection page. Please help me save pictures and use the iPhone as usual. Restarting of the phone did not work so far.
    Ringomon 

    If the device is in recovery mode there is no date on the device to salvage.
    Restore the device.

  • Why are my photos and videos syncing sideways in my computer? When I email or sync photos they are sideways.  I've called apple and they are no help.  I can fix the pictures, but the videos are a different story.  Please help.  I have an HP comp Win 7

    My pictures and videos are shown correctly in my phone and when I play videos in itunes they are upright, but the location they are saved on my computer they are side ways.  There has got to be a setting somewhere to fix this.  Please help.

    Generally I would not use Facebook for sharing any photos, it compresses the photos substantially, and when you have shadows and dark colours you get visible "bands" where there should be subtle gradients, ie at sunsets and sunrises.
    It sounds like you are using two methods to upload to Facebook:
    1. Sharing from within Aperture, which basically syncs Facebook with your Aperture album, so any changes made at either end gets synced, hence the deletions from Albums, although the original file should still be in your library, just removed rom the album. It is like a playlist in iTunes.
    2. Exporting pics and uploading to Facebook from the browser.
    I am not sure how method 1 gets compressed, but I know that uploading hi-res jpegs to Facebook using method 2 results in poor quality images.
    I wouldn't even bother comparing option 1 or 2, and they will both be poor images once you view them on Facebook, as opposed to viewing uploaded images on proper image sharing / hosting sites.
    Your problem is not with Aperture, it is using Facebook for showing your work.
    If you export pics form Aperture at high res jpegs or TIFFs your images will be fine.
    If you insist to use Facebook as your way to share your work, then your workflow should be this:
    1. Right click images you want to share.
    2. Select Export version.
    3. Export as 100% size and ensure the export settings are set at 100% quality.
    4. Upload this pic into Facebook.
    This will get you the best image size and resolution on Facebook.
    See how you go.

  • Messages in Inbox and Folders Deleted

    Hello there,
    I had this problem before with my N82 and I thought I resolved it. I have the messages saved on my memory card, a couple of month ago, every time I went to the inbox my phone froze and the folders were deleted. I was told to update the software.
    When I did that it worked and the messages in the inbox and the folders were restored. Last night the same thing happened again, I updated the software again but I had the latest update, and it didn't fix the problem. I toke it to the store and tech there told me they can't do a thing if the messages are gone, I went to the nokia care center and they said there is probably a virus on your phone, and I should scan my memory card. I have kaspersky antivirus but I can't scan the memory card. Everything else on the memory card is still there, pictures, clips, and music.
    Please I need help !
    Kind regards,
    Wissam M Sader

    Try to rebuild the index file of the troubled folder.
    Right-click the folder - Properties - Repair Folder

  • PLease Help!! Leopard and Blue Screen

    I know there is a lot of discussion out there about a blue screen after installing Leopard. Well I had leopard installed and working for a while and then one day i started having issued where iTunes would lock up my MacBook and I would have to restart the MacBook because i could not stop it from "determining gap less playback" It would do it every time i plugged in my iPhone or my iPod. So everything was working great other than the iTunes issue. Then one night while my wife was using the MacBook it turned off on her so she proceeded to turn it back on only to have it boot up to a blue screen. Keep in mind we had been running Leopard for a few months this was not a brand new install. I purchased my MacBook used from a fried who did not provide me with the CD/DVD's to restore the MacBook since he lost them in his move. So I have searched far and wide trying to resolve this issue. I have booted into Single user mode and did the command prompt options...
    1. Reboot into single-user mode (hold Cmd-S while booting machine)
    2. Follow the directions OSX gives you when you get to the prompt (I think these were them - just type the two commands it tells you to):
    fsck -fy /
    /sbin/mount -uw /
    3. Remove the following files:
    rm -rf /Library/Preference Panes/Application Enhancer.prefpane
    rm -rf /Library/Frameworks/Application Enhancer.framework
    rm -rf /System/Library/SystemConfiguration/Application Enhancer.bundle
    rm -rf /Library/Preferences/com.unsanity.ape.plist
    4. Exit, to continue booting normally
    exit
    restart
    I have tried to boot the MacBook in safe mode with no luck. I think i have done everything i can. I called Apple support and was told that the MacBook is out of warranty by 408 days. Can i buy the restore CD/DVD? Is there something that I am missing? What am I not doing? Please help me???

    Does the Blue Screen happen after the Gray screen with the Apple logo and the spinning gear below it or when you turn on the computer you see the blue screen right away? You can try resetting the PRAM. Turn on the computer while holding the CommandOption+PR. These buttons will reboot your computer manually so let go after you saw the computer restart by itself. You also mentioned that you installed Leopard on your computer. So do you still have the Leopard install disk with you? If you do, boot from that disk. With the Leopard disk inside your optical drive, press the C key while turning it on. Once booted, try do repair the disk permissions and disk in Disk Utility.
    Hope this helps.

  • Please help new to macs and my recently purchased power mac keeps freezing :-(

    Hi apple community!
    I recently purchased a power mac g5
    Specs;
    G5 power mac dual core (2.0)
    Power pc 970 mp
    Late 2005
    I don't have an apple mouse/keyboard
    I just use $40 wireless mouse keyboard.
    Upon purchase everything seemed to work as it should....booted up, open and closing apps without freezing.
    However I never had it connected to the Internet when I navigated through system.
    I got it home and installed a 1 tb harddrive (WD mainstream desktop) from future shop. When I installed it in tower I had to buy a sata 2.0 cable as there was not one available for use. Booted up fine and installation went as my research said it should. Turned it on next day....
    Tried to update iTunes and this is where it started actin up. First just froze had to turn off, second time wouldn't even boot up plus fans went into overdrive. Third forth fifth sixth boots fans sometimes kick in, now whenever I try to do any kind of action it freezes. (Only when I click something)
    I read about possible power suppy issue, so I plugged tower and monitor into seperAte plugs,
    They may however be in same circuit because they at in the same wall...would a power conditioner fix this?
    Anyway still froze on any action tried...just opened disk drive...opened then frooze...?
    Anybody have any ideas??
    Please help
    Not sure if this is correct OS ( looked up using serial #)
    Max operating system OSX 10.5.8 leaporad
    Earliest supported OSX version ; 10.4.2 tiger.

    Sorry for the late reply. I want to thank you for taking the time to help me.
    Not sure exactally where I could get something like this your speaking of.
    Update; I have removed the harddrive and will most
    Likely just use an external one, if the computer will even work.
    I ended up taking it in to geeksquad at best buy, they had it for 3 days and also told me after the fact that neither of the techs working on it knew much about macs :-( needless to say I requested my
    Money back due to the fact that the service I paid for could not be completed and literally couldn't tell me anything more than what's below.
    They told me that they could not dock it with thier diagnostic machine, kept restarting on them and the one fella said it was overheating but had no idea why. When I brought it home again I tried it once more computer boots up to desktop as usual, this time had a asterisk window saying " the computer was restarted after mac OSX quit unexpectedly" however my cursor was again locked in the top left of the screen. Would not move, so I could not view the report, shortly after fans kicked into overdrive. I'm losing hope for this machine rapidly. I'm all ears when it comes to anything I may be able to do.
    Should I try an actual apple keyboard/mouse just to eliminate that possible?
    If you have ideas AWSOME, If not, no worries, ill take it into the mac store and see what they say
    P.s the machine is clean inside little to no dust and the tech said he was going to clean it out, hard to tell if he did because it was clean clean before I brought it to him.
    Thanks again for the help you have given me so far and in the future
    I look forward to hearing back
    Sincerally
    Al

  • Please help. 3 beeps and gray file on startup

    2012 Macbook Pro 13 inch. A friend brought it to me because of a white screen and gray flashing folder on startup. I booted to disk uility and saw that it did not see a hard drive. Pulled hard drive attached it with a external reader to my macbook. was able to browse all the files, and back them up.  Formated hard drive with disk uility and put back in the computer. Disk uility did not see it after format. Put a different hard drive in computer, disk uility still doesnt see. it. Hardware test came back with no problems. I put a snow leopard cd in and booted, and i get a apple logo with 3 beeps. I have checked all connections adn removed battery. Please help i am out of ideas.

    There a some fasteners that hold them in, if adjusted may restore functionality.
    motownmedic wrote:
    also would that cause the white screen with a gray file?
    The HDD or the connection to the HDD is faulty.
    Ciao.

Maybe you are looking for

  • Dispatcher Not Running work process stop.

    HI, I am facing this problem while installing SAP PI 7.3 on RHEL6 with Oracle. During installation it stops at when it will start instance and when I check found having some issue with dispatcher. Below are the few logs which I found during installat

  • Can I partition an external drive without erasing data?

    Can I do this? Or do I need to have partitioned the drive to begin with in order to not lose my data? I need it to be a GUID partition map for booting...

  • I have key3.db & signons.sqlite, what to do now ?

    I recently moved from a laptop to a computer that I built on my own, I was too lazy to backup anything so I just detached the laptop HD and installed it on my new computer as a secondary HD, then I clean-installed Firefox on my primary SSD (where the

  • Touch will not reset

    My 2nd Gen touch will not reset. I hold down the HOME and SLEEP/WAKE buttons simultaneously until the Apple logo appears. All of my music and video is still on it. Any ideas? Thanks.

  • Error while doing ML81N

    HI, I am facing a serious problem, I have created a standard service catalog(SSC) and i am using it to do a service purchase order against Cost centre. I have entered all the service data and account assignment in PO level and saved it. But while doi