PLEASE HELP: Does Not Boot in Rescue and Recovery Mode!

My X60s started to kind of freak out. I don't have a virus or anything, it's just being weird. I created a backup when it was working perfectly but I can't restore to the backup. Whenever I try doing it through windows, It always warns me not to restart my computer or it won't work. Then when I go through the setup to restore it and click restore, it pauses for about five seconds and then restarts my laptop automatically. But when I click the blue button on bootup, it brings me straight to the BIOS and gives me NO option to restore my laptop. PLEASE HELP! I've spent hours trying to get it to work and nothing is helping.

Ok, I think it has something to do with either my registry or vrlogon.dll  I restored my registry to it's original state and that didn't fix anything so I think it has to do with vrlogon.dll  I was having problems with the fingerprint reader and I heard it might have to do with the vrlogon.dll I installed a program that is supposed to restore this file, but it didn't fix anything.  Upon closer inspection, I found that it deletes any third party software that may be affecting windos files. I think by using this I accidently overrode any Lenovo software that was in .dll's or other files.  Is there anywhere I can download these files from Lenovo? I've already tried reinstalling the programs individually, but it doesn't do anything.

Similar Messages

  • Boot into Rescue and Recovery but not Windows

    Everytime my pc is powered on or restarted, it boots into Rescue and Recovery, but not Windows.
    What can I do?

    Hi,
    first I would like to explain one thing, so that we are on the same page with the RnR partition.
    Vista and XP are using different RnR partitions and the location of these aprtitions is placed on the HDD is different way, so that it can be used in conjuction with your Operating system.
    So in the time, where you have used the XP and OS, the RnR partition was placed in the partition table on the end/back. DIrectly after you upgraded to the Vista and did not made any changes to the RnR partition, than it is still on the end/back, which is not the corect way. Becase the Vista should use the RnR partition, that should be placed on the begind/start/in the front of all the other partitions.
    So in case there was no change made to the RnR partition, like relocation, or reinstall using the Vista RnR version, then you will not be able to boot into it.
    So here is what I would advice you to do:
    - reinstall, or download and install the Vista version of RnR (the latest version) => this will rewrite the partition table and in case of need it will create the RnR partition.
    - use bmgr32.exe , which is located on your HDD by default to rewrite the partition table. Please start it from command line in follwing way:
    bmgr32.exe /phil
    ==> this will bring you all the command line options and you can use it based on this.
    NOTE:
    Plase note, that once you captured some backups using the XP version of RnR , or a different version of RnR, then it's not possible to restor the backups using a different version.
    Simple: you must use the exact same version of RnR for backup and also for the  restore process.
    Let me know, if you have any more informations to this situation.
    Cheers

  • T61 Boots to "Rescue and Recovery

    I'm a desktop support tech working on an issue with a T61 that has started booting to Rescue and Recovery every time it is booted on a docking station.  It seems fine when off the doc.   I booted several times off the doc and it boots normally.  I booted several times on the doc and it goes to Rescue and Recovery. 
    Any help with a fix would be appreciated. 
    Thanks!
    Kevin

    Excellent.  Now how about clicking that "Accept as solution" button
    Do you have a friend with cable/DSL who can download and burn SP3 for you?
    From List of fixes that are included in Windows XP Service Pack 3:
    This article lists the problems that are fixed in Windows XP Service Pack 3 (SP3). Service packs are cumulative. This means that the problems that are fixed in a service pack are also fixed in later service packs. For example, Windows XP SP3 contains all the fixes that are included in Windows XP Service Pack 2 (SP2).
    Z.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество

  • R60 always boots into Rescue and Recovery instead into Win XP

    Hello all,
    I intended to write a backup via Thinkvantage R&R, startet from the boot menue. This fails as no target could be selected to save the backup.
    After I talked to a colleague of mine, who told me to use R&R out of Windows (this way he made the initial backup) I reboot the machine via the button reboot in the top right corner. The machine rebootet but instead to start Windows Thinkvantage R&R was started again. No matter what I do, if I choose to boot from HDD Thinkvantage R&R will be started (if I choose to boot from USB od CD the system on the stick or CD will start).
    I can repeat this ad infinitum, there will always start Thinkvantage R&R. I even tried to revert back to the initial backup -- to no avail
    Maybe someone can tell me how to stop this circle.
    Thank you in advance.
    Dennis
    Solved!
    Go to Solution.

    Hi,
    sorry for this late response but I didn't test this earlier.
    Thank you for the tip, this was the first step to solve this issue. After I changed the boot flag I was able to boot XP -- but only once. So I changed the boot flag again and I saw a notice about an unsuccessful and now pending backup job (this time I watched XP's boot process more closely . After I aborted the pending job I'm now able to boot into XP and R&R as I wish.
    Thank you all for all your help.
    Dennis

  • Unable to boot into Rescue and Recovery environnem​ent

    Hi everyone!
    I had my PC with windows XP factory installed. I migrated to Windows Vista. I didn't take the time to read the appropriate way to migrate and now I'm having big issues with all the ThinkVantage suite. So what I want to do is re-image my PC. I can see that the RnR partition (EISA Configuration partition is still there. (I've seen it in the Computer Management Console).
    Now, when I press the ThinkVantage button when my pc Boots, it only gives me the choice to either go in the BIOS, or select the boot drive. Of course, the RnR partition doesn't appear in my list! I'm kind of stuck here. I went on lenonvo's website, and there is a tool that will create a recovery diskette, but my laptop doesn't have a diskette reader... plus the application is written in 16 bits... so there's no way I can read it under Windows Vista.
    Anyone has an idea on how I could get my comptuer to boot into RnR so that I can re-image my pc?
    Thanks!
    Oli

    Hi,
    first I would like to explain one thing, so that we are on the same page with the RnR partition.
    Vista and XP are using different RnR partitions and the location of these aprtitions is placed on the HDD is different way, so that it can be used in conjuction with your Operating system.
    So in the time, where you have used the XP and OS, the RnR partition was placed in the partition table on the end/back. DIrectly after you upgraded to the Vista and did not made any changes to the RnR partition, than it is still on the end/back, which is not the corect way. Becase the Vista should use the RnR partition, that should be placed on the begind/start/in the front of all the other partitions.
    So in case there was no change made to the RnR partition, like relocation, or reinstall using the Vista RnR version, then you will not be able to boot into it.
    So here is what I would advice you to do:
    - reinstall, or download and install the Vista version of RnR (the latest version) => this will rewrite the partition table and in case of need it will create the RnR partition.
    - use bmgr32.exe , which is located on your HDD by default to rewrite the partition table. Please start it from command line in follwing way:
    bmgr32.exe /phil
    ==> this will bring you all the command line options and you can use it based on this.
    NOTE:
    Plase note, that once you captured some backups using the XP version of RnR , or a different version of RnR, then it's not possible to restor the backups using a different version.
    Simple: you must use the exact same version of RnR for backup and also for the  restore process.
    Let me know, if you have any more informations to this situation.
    Cheers

  • Satellite L300-1G9 does not boot in safety nor normal mode

    Hello,
    My computer will not load up from safety mode nor normal mode.
    Although Macafee, my virus protection software provider believe their recent problems are to blame they have offered no solution and instead have asked me to load windows with my 'installation disk'.
    I cannot find this, where do I get it from? (p.s. my computer is the Satellite L300 - 1G9 series.
    Many thanks in advance.

    Hi
    If you are not able to boot up the Windows then try firstly the HDD recovery option:
    http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm
    If this will not work then you need the recovery disk which you could order here:
    https://backupmedia.toshiba.eu/landing.aspx
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  • Please please please help:   iTunes has detected an iPod in recovery mode

    While I was downloading the newest update for the iPod touch, my iPod went to the connect to itunes screen. I don't want to have to restore my iPod because I forgot to make a backup. Does anybody know if there is a way that I can get it back to normal without having to restore it? Any help will be great!

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  • Rescue and Recovery 4.5: Boot Environment does not list Backups on USB Drive

    Hello,
    I have a fresh installed Windows 7 on a X 230 and am now setting up my backup. The notebook came without an OS so I installed Win7, all drivers and the Thinkvantage Software myself. Then I made a backup with Rescue and Recovery 4.5 to an external USB 3.0 HDD. The Backup is listed in the Windows program, but when I boot to Rescue and Recovery, the backup is not listed.
    Since there arent any options I could change during the backup or the recovery, I have no idea what went wrong..
    Thanks!

    In the standalone boot of RNR, go to the advanced GUI, chose Restore.  After a few screens, you will see a restore from location, default is Local Hard drive.  This is a drop down list.  USB option is available in the drop down list. The USB must be connected during the standalone boot. If the backup is NOT the same UUID as your system, check the box that says show backups from all systems.
    Also read my post dated Nov 22,2011 .  RNR backup reverts to local.  This may not apply to USB backups.

  • Rescue and Recovery 4 DOES NOT RESCUE/COPY LARGE FILES?!

    Hello all,
    Thank you in advanced for helping me out/any helpful advice you may have.
    System:
    Windows XP Professional
    T61
    4 GB RAM
    2.50 Ghz Dual Core Intel Processor
    120 GB Hard Drive
    140m nVidia Quadro video card (256 MB available memory I believe)
    Problem Summary:
    I ran into the unlucky computer problem of having a Microsoft.net framework addon for Firefox 3.5.3 result in a fatal interaction leaving me unable to boot up in both safe and normal mode. If you do have this addon, please uninstall it NOW, so that it does not happen to you. There is no current fix or patch for it as far as I know. Luckily, I have the (formerly) fantastic Rescue and Recovery 4 to backup my files and fix things.
    So in sequence of what I did:
    Tried several different attempts to fix problem to no avail (via google searches on the Rescue and Recovery Browser)
    Decided that it would be best to just reformat the drive and start a clean install.
    I had not done a real back up recently (several months due to my own carelessness and being busy).
    I chose to do a full factory restore using the 'Rescue My Files' option, since I had never done a backup using the included Lenovo Software, I usually just ran my own manual ones in Windows.
    To be on the safe side, I just decided to transfer my entire hard drive directory 'C:' to my 500 GB External Western Digital Hard Drive. I know I didn't really NEED all the files (like program files I would just need to reinstall anyway). I just wanted to return my computer to how it was as fast as possible.
    Rescue and Recovery registered as copying all my data (rougly 50-60 GB) of data to my external USB Hard Drive.
    I then unplugged my External USB Drive From the computer once it said it was complete. Rescue and Recovery proceeds with the factory restore.
    Things are going well, factory restore is successful, no problems yet.
    Once Windows was functional again and I had remade my usernames and settings just as it was before the crash, I plugged in my External HD again to restore my files.
    Every file that I copied was there EXCEPT FOR MY MOST IMPORTANT ONES. It appears the directory, 'C:\Documents and Settings\Justin\My Documents'
    AND
    'C:\Documents and Settings\Justin\Desktop'
    DID NOT COPY. I DID A DOUBLE CHECK, and the program said that all files had transferred successfully and I saw the directories on the USB Hard Drive in the Rescue and Recovery View. (I did not do a double check on another windows computer with my USB Hard Drive, however as I did not have access to one at the time and I was trusting in the Lenovo software, which did actually manage to rescue all the files, except for my most important ones.)
    Is there anyway way that:
    That because these files were so large (probably account for 50% of all data copied to my external USB Drive or 10-15 GB a piece), that the Rescue and Recovery file simply "passed over them"? The other files appeared to copy perfectly fine.
    There was an error with the program, like a file size limit cap that Rescue and Recovery cannot surpass so they were just skipped over?
    My own carelessness? Are all the root files not selected when you choose the entire 'C:' Drive as a directory? I did just choose to copy/rescue the entire 'C:' Drive and everything else (besides my two most important files) seemed to copy over so I do not beleive that this is the case.
    I did not individually, select each file in the 'C:\Documents and Settings' because I assumed that it would select each of the root files within it. (Is that not the case?)
    That the files are 'hiding' somewhere due to their large size?
    Most importantly of all:
    IS THERE ANYWAY THAT I CAN RECOVER MY DATA? There is about 2 years worth of photos, music, documents, etc. that I would like to have back that I do not have a recent back up of. 
    If anything, does anyone know WHY this happened? It was my understanding that Lenovo Rescue and Recovery was some of the best software for emergency crashes out there. And now it has failed me miserably. I'd at least like to know why it happened so that I may not repeat my mistake (or put too much faith in Lenovo) for the future.
    I've run some data recovery software but I know it will not recovery all the files that I once had in their state before my hard drive was reformatted back to factory settings.
    Thank you,
    -nofeet3
    Justin

    Hello , and ARGH !
    I AM HAVING THE EXACT SAME PROBLEM RIGHT NOW !
    If anybody could help this would really be appreciated .
    Here is the story
    Lenovo SL500
    Windows XP SP3 I think
    Specs maybe not too important
    My computer has some corrupted file and will not boot in normal or safe mode . When I try to do either , it starts booting , but before it finishes the load-up-windows screen , it displays an error message which says 
    " lsass.exe - System Error
    the endpoint format is invalid "
    and then goes no further , and the machine simply restarts itself again and would do this indefinitely if I didn't stop it .
    SO when it starts booting and shows the Lenovo Logo , I press the Lenovo Help/Tool Button to enter Rescue and Recovery [not sure what version it is , I cannot find information within it] and it gives me the option to Rescue files before recovering the system . I have the same problem as Nofeet3.
    It rescues all the small files
    BUT WILL NOT RESCUE ANY OF MY IMPORTANT FILES
    CERTAINLY IT DOES NOT RESCUE ANYTHING BIG [or bigger than roughly 2mb]
    It rescues picture files BUT WILL NOT RESCUE MUSIC FILES !!
    It may not even rescue bigger picture files , but I haven't noticed any pictures it has not copied since I can't go through ALL my picture files to see exactly what it has / hasn't copied.
    However , not a single music file is copied.
    It will NOT show up on the hard drive . What is strange , is when I try to plug the hard drive back in to try and copy the music files again , as I tried it a few times , it asks me if I would like to Write these files over the files already there , as though it has already copied. I check the hard disk , and these fils have definitely NOT copied onto the Disk . They are nowhere to be found .
    I don't think the files are hiding , but if they are , maybe somebody could tell me where.
    I suspect though that Rescue and Recovery has "recorded"  the files as having been copied , some kind of record , EVEN THOUGH THEY HAVEN'T !! Or if they have , they are absolutely invisible . WEIRD !
    nofeet3
    It is NOT because you selected the whole C drive , and is not due to any carelessness on your part. I have selected all files individually , and have tried time and time and time again , when I plug the ext hard drive into my other laptop to see if the files copy , they don't . I have tried this over and over and over again desperately all today , it is not working , even going so far as to select individual files rather than bigger directories to try and transfer in smaller in smaller batches ,just in case it couldn't handle large transfers all at once . That is not the case either . It just simply will not transfer files roughly bigger than 2mb . NO MUSIC !! THIS IS VERY FRUSTRATING !!
    I am not sure at present whether this program can rightly be called "Rescue and Recover". It is one of the main reasons I selected Lenovo  , and this is not a good demonstration of it's abilites at all .
    PLEASE HELP ME !!
    ANY HELP WOULD BE HIGHLY APPRECIATED !!
    Thanks so much in advance for any help anybody can give , and best regards ,
    Carl .

  • Macbook does not boot. stuck at grey screen. have tried single user mode, but text stops at AppleIntelCPUPPowerManagement: initialization complete, without anymore prompts. no

    macbook does not boot. stuck at grey screen. have tried single user mode, but text stops at AppleIntelCPUPPowerManagement: initialization complete, without anymore prompts. no hash key appears that will allow me to type in: fsck -fy
    have my trials for IB in one week and my history notes are all on my hard drive, that has not been backed up. help please =(

    macbook does not boot. stuck at grey screen. have tried single user mode, but text stops at AppleIntelCPUPPowerManagement: initialization complete, without anymore prompts. no hash key appears that will allow me to type in: fsck -fy
    have my trials for IB in one week and my history notes are all on my hard drive, that has not been backed up. help please =(

  • How to use the rescue and recovery, and the product recovery discs ?

    Hi everyone,
    I've just recently became a new owner of a T61, and really enjoying it. I haven't had a chance yet to test-drive the lenovo phone support, as I have not yet screwed anything up that bad that required their help. I did try a clean factory reinstall from the service partition and it worked great. I would like to find out, how does one use the rescue and recovery startup disc, and the product recovery discs that I created myself? From my previous experience with Dell and HP, I only had to insert the first one and restart the computer, and the rest followed. But with ThinkPads, if I ever wanted to bring it to a clean factory state using those discs, do I use rescue and recovery first, followed by the product recovery? I'm curious, what is the difference between the two? 
    T61 (7658CTO), T9300, 3GB, 250GB, XP Pro
    Solved!
    Go to Solution.

    blake_ibm wrote:
    Hi! I'm blake
    There is no diff between the two... One is on  the Hard Drive and the other on CD/DVD.
    Having the HDD version (pre-installed) is a good for trouble shooting.  It uses a whole diff O/S on a whole diff partition (not C.
    So if you are having problems and boot to RnR (via F11), and those problems go away. you know your issue is software related. If you still have the same problems probly Hardware related...  IT IS AN EFFECTIVE WAY TO TAKE WINDOWS OUT OF THE PROBLEM.
    Other then that. You can re-image another HDD from disks, you can't do that with the F11 version.
    dose all that make sense?
    Hi blake_ibm,
    Thanks. All this makes perfect sense to me, but that's not what I'm asking for. My question is this: if I wanted to bring my notebook to its factory shipped condition using my recovery cd's, how do I do that? Do I insert cd1 first and then restart the notebook, or do I just insert it without restarting it, or perhaps I should use first the rescue and recovery?
    You said that there is no difference between the two, but what two are you talking about man? I am not comparing cd recovery to partition recovery. I am talking about rescue and recovery cd, with system recovery cd's. These are the two things that I'm talking about.
    I'm really grateful for all replies, but please people, read the question first !!!
    I would really appreciate if someone could explain the steps involved in performing a clean factory recovery, using the cd's, and not the recovery partition. I just want to know for the future, in case one day I have to do it. That is all I'm asking.
    T61 (7658CTO), T9300, 3GB, 250GB, XP Pro

  • How to download Rescue and Recovery

    I've a K330B with Win7, 64bit. Since the stock Rescue and Recovery does not allow to back-up the 25GB of the service partition, I tried using the Rescue and Recovery for an Ideapad instead. It messed things up for me. So I went back to the system restore point, prior to installing the version for the ideapad.
    Now my Rescue and Recovery won't work. It crashes each time I try to run it. I need to re-install it. I can not find the Rescue and Recovery software for a K330B Desktop with Win7 Home Premium, 64bit, anywhere on the Lenovo support site.
    Please help.

    Hi, divasthapa
    When you press Enter at the Lenovo screen, what are the options that appear on the menu? There should be one for BIOS, one to resume normal setup, etc. But there should also be something about recovering your system or something along those lines.
    Thanks in advance,
    Adam
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

  • How to undo Rescue and Recovery

    Hi, I have a Lenovo X61 notebook. My harddisk was divided into two partitions: OS and data. Recently, i found that my Windows was no longer able to start. I managed to reinstall Windows 7 in the OS partition. All my files in the second partition was preserved. My laptop was working fine then. I realised subsequently however that the Lenovo drivers were no longer there (for eg: fingerprint recognition, which was not necessary, but good to have). So upon digging the box where my notebook was packed, I found the "Rescure and Recovery" CDs. So I plugged it in and restarted, thinking that it will just install the necessary drivers back. But then not only did it delete the Windows 7 that i just reinstalled, but it destroyed the partitions and deleted all my data in the second partition. Is there any way I can restore the partition configuration and all the data I had? Thanks in advance.
    Solved!
    Go to Solution.

    Hi guys,
    my probem is almost the same, with a small difference,
    i have a T410S, two partions, one lenovo recovery, 2nd crypted by drivecrypt.
    Accidently i was pressing the blue thinkvantage button, lenovo recovery started for about 20seconds, after it i removed the battery. If i reboot, it always restart recovery now.
    The final question:
    Does anybody know what rescue and recovery is doing for the first 20-30seconds during startup ?
    Is it useing the format, quickformat ect.. ? Iam sure he didnt start to copy any files first, because before he do
    he have to format or something like this,
    thanks for your help guys !
    tim

  • Rescue and Recovery error

    I have a Lenovo 3000 N200 system laptop, type 0769 and Model: BWG which has developed a problem. Initially the laptop could not start and Windows Vista failed to load. I was forced to initiate the Rescue and Recovery mode and tried to restore the system, but now once the laptop has gone through the system restore it freezes. I have had to disconnect and then replace the battery to force it to restart but it keeps going to the Rescue and Recovery window; and nothing happens.
    Please could someone help me out on how I can solved this problem; or where I can request for system restore CD

    Hi
    Remove the harddisk and connected to another computer as an storage with external USB connection. When system find the new hardware, go to MY computer, Rigth click on driver (probably will be D:/ ) then  click on properties. Click Tools, see error check and scan for errors, Run for it. Then re connected the harddisk on Lenovo. If this is solves the problem you are lucky.
    If it is not. You need recovery disk sets.
    You need to do same process one more time but this time, when you click on driver with rigth click, You will need to FORMAT the hardisk. You need to delete all data to RUN new program for  LENOVO. I know it hurts, but  I try many options, End of it, That was the process I am running again my computer now. Goodluck.
    JMC

  • Infinite Rescue and Recovery Loop

    I am restoring a Thinnkpad T42 for a friend, and began using the Rescue and Recovery CDs (there's seven) last night to restore the laptop to it's orginal factory state. Unfortunately at about disc 6 I accidentially hit the keyboard and the process was halted. I restared and began the process all over again, and made it to the last disc. Now, however, I don't know how to get it to go into Windows...all it does it immediately boot into the Rescue and Recovery mode even though it is supposedly finished. I did read the FAQ on this and also the instructions that said the go into the BIOS and hit F9 to have it restore normal booting, but neither of these helped. 
    (If it helps, it's Windows XP). Ideas?

    Really? Nobody has ANY ideas? So this thing is just going to boot into Recovery mode forever?

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