Please Help - Downloaded an album but missing songs!
Hi Guys,
I am relatively new to iTunes and up until now i havent had a problem. This evening i downloaded a couple of albums but i appear to be missing a couple of songs off each.
I have tried going to "store", "check for available downloads" but it says that i have downloaded everything. I try and download the missing songs but it says that i already have them and i should try what i have said i tried above.
I have been trying to contact Apple for the past hour and couldnt even work out how to contact them so i thought i would try here.
Any help is greatfully received.
Thanks,
Matt
Hey coweye,
That definitely sounds frustrating. If the songs are not playing fully in iTunes, they may have not downloaded completely. See the following article:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
1. Delete the purchased song that is exhibiting the problem from your iTunes library.
2. Click on the Purchased link in the iTunes Store to view your previously purchased music.
3. Download your previously purchased song from this list.
Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country
Thanks,
Matt M.
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Hi,
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