Please Help, DVDSP2 crashes on import

Question

Hi, I have a new G5 Quad and transfered over all my apps, docs and settings from my TiBook with the migration assistant. DVDSP2 was working fine on the TiBook, but now it crashes any time I try to import an asset. I have a new m2v file from FCP five and it won't accept it. I have an old DVD project that I transferred over and it crashes when I try to open that also, even though it still works fine on the TiBook (but a lot more slowly!)
I have read through numerous threads on this forum and followed all the procedures, trashing prefs, receipts, reinstalling pro app support 3.1, etc., nothing seems to work. I know it's an old version, and I don't have the disc to reinstall it from scratch, but if it works on the TiBook why won't it work on the quad?
Please help -- I have a doc that needs to go out to to a TV station soon!
Many thanks in advance....

Answer 1

Hello David
You say you migrated all your applications using migration. You should not do this, the applications will not work.
Migration is only used for:
1 - transfering user data,ie Quicktime files, project files
2 - migrating user data and applications back to the SAME computer ( for example after installing a new boot hard drive)
3 - migrating user data and applications to an IDENTICAL spec machine
Applications must be "installed" using the install discs. This process involves copying the files to the hard drive, installing them in the correct places and updating the OS system files. Each install is unique for every machine.
Migrating does not do this.
You must get the install discs, and perform an install, then tranfer only your user data to the new machine and then it will work
Gary