PLEASE HELP! 'Fatal error' when downloading OS 6 for 9700

I have a Bold 9700 which is in perfect working order.
I have been trying for HOURS to successfully download OS 6, but everytime I try, I get the same message: 'Fatal Error'. I've tried everything - uninstalling, reinstalling, deleting apps, etc. I can't get anything to work! It seems to start experiencing problems when it's finishing the 'JVM' stage (whatever that is).
Can someone help me? This is really frustrating!

Nevermind, I solved it! I had to download carrier specific software from the Blackberry website first (link below), and THEN go to the Device Manager and finish the process there!
https://www.blackberry.com/Downloads/entry.do?code=7D2A383E54274888B4B73B97E1AAA491
Jeez, so complicated! But so relieved to finally have OS 6!

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Nevermind, I solved it! I had to download carrier specific software from the Blackberry website first (link below), and THEN go to the Device Manager and finish the process there!
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Jeez, so complicated! But so relieved to finally have OS 6!

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PLEASE HELP! 'Fatal error' when downloading OS 6 for 9700

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