Please Help "Firmware Problem" w/ Zen X

I have a 60GB Zen xtra, I was downloading music when I got the battery low message. I shut the player down and didn't recharge until the next day. When I plugged it in the player started re-loading the library then it stopped and I got the message "Firmware Problem" Iwas unable to use the player. I tried turning the player off but was unable to do so until I unplugged and removed the battery. I reinstalled the battery and got the same results, "reloading library" and then "Firmware Problem." I recharged the battery and still same results. I can't access anything. This is the second player I've had with problems. What do I need to do so that I can use the player?

Try reloading the firmware or at worst reformat the player. More here in the Zen FAQ at Nomadness.net.

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    Hey,
    Ok so i was updating my firmware using the latest
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    I have also tried reverting to wmp0 but still on both computers no resultMessage Edited by Drakhra on 0-5-2006 03:32 PM

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    See here in the Zen FAQ at Nomadness.net.

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