PLEASE HELP!! Flash Player failure in Yahoo Email Chat
Dear Forum,
Could somebody explain why the latest version of Flash Player
makes Yahoo Email chat unusable?
- Today (October 17, 2008) I uninstalled the old version of
Flash Player and Adobe Shockwave, rebooted and installed the latest
version directly from Adobe's website.
- Yahoo Email chat function returns this message 'Your
browser must have Flash 9.0 or higher installed to load the chat
feature.'
- Control Panel - Add/Remove Programs shows 'Adobe Flash
Player 10 Plugin (10.0.12.36), Adobe Shockwave Player 11 installed.
I don't understand why this Yahoo message is appearing when I
have version 10 installed?
Thanks in advance,
Peter.
PS: Please note that I also have 'Adobe Flash Player 9
ActiveX' installed as I use Firefox 3.0.3 on a Windows XP SP3
system and sometimes some website components don't function without
this ActiveX software.
Please also note I understand the difference between Flash
Player and Shockwave Player and the fact they are two separate
things. As mentioned I have the latest versions of both programs
installed.
I suspect this is a Yahoo problem. They'll need to update
their Flash Plaeyr detection. I wrote about it yesterday in several
threads on this forum, and in my blog at
http://bentimagemedia.com/.
You should contact them immediately and let them know.
I ran a quick test and I had no problem using chat in FireFox
with the FP10 plugin. It only failed when I tried it in IE6 with
the FP10 ActiveX control (see below). Make a note of this when you
contact yahoo.
In the meantime, I'll see if we have any connections at yahoo
that we can ping on our side..
<<PS: Please note that I also have 'Adobe Flash Player
9 ActiveX' installed as I use Firefox 3.0.3 on a Windows XP SP3
system and sometimes some website components don't function without
this ActiveX software.>>
This is incorrect. The Flash Player ActiveX control is only
used with IE Windows. All other browsers and platforms use the
Flash Player plugin.
Regards,
Bentley Wolfe
Senior Support Engineer, Flash/Flash Player/Digital Editions
Adobe
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