PLEASE HELP..G4 FW800 will not start up

I have just encountered a problem with my Mac. It crashed on me so I re-booted and now it won't start up any further than just before the finder loads up.
When I first start it the fan spins up which is not something I have noticed it doing before. I have also tried putting in a system disc and booting from that, but it wouldn't read it.
If this is a hard ware problem does anyone know what it might be and if it is likely to cost alot?
Thanks

Not a hardware replacement problem.
You need to do the usual counter measures such as repair permission, zap the pram and power manager reset. Include software version compatibility to the OS you are using ie booting.

Similar Messages

Please help my iMac will not start. The apple logo comes up and the wheel goes round and then I am left with an empty white sceen can anyone help

Please help, my iMac will not start up, the apple comes up and the wheel goes round but then I am left with a blank white screen. Has anyone any ideas.

Locate your original install disk (it's grey) and use it to restart your iMac by holding the "C" key during startup. Use the disk utility to repair your harddrive.

PLEASE HELP! itunes will not start!

I just downloaded itunes 7.0 when it finished, it told me that itunes installation was not complete because Quicktime was a 7.0, and it had to be the 7.3 version.
I then went ahead and downloaded itunes 7.0 again....and everything was fine.
but now i can't open itunes! i keep clicking and clicking...please help! it's urgent!
thank you!

I had same problem. Installed Itunes 7, installation appeared ok and then I kept clicking on the icon and nothing would happen except I'd get more frustrated.
I uninstalled Itunes 7 thru add/remove programs. I tried uninstalling quicktunes, wouldn't let me. I then went to explorer, deleted the itunes and quick times folders. My music is located in my documents/my music so it didn't effect my music. Then I turned off my norton antivirus and re-installed itunes 6.0.5 which you can still find and download from itunes website.
Itunes 6.0.5 worked fine. I found those directions thru google and they work great.
I don't know how Apple will sell all those movies and games if they can't get itunes 7 working. I've told everyone I know to avoid it. They took a good system and screwed it up.
Good luck.

Please can somebody help, my imac will not start up, just chimes, apple sign then spinning cog. I have tried many key codes, no success, would really like to talk to someone.

please can somebody help, my imac will not start up, just chimes, apple sign then spinning cog. I have tried many key codes, no success, would really like to talk to someone.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.fpsaud com.apple.AirPortBaseStationAgent com.apple.installer.osmessagetracing ' ' 1274181950 464843899 1233118628 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i];if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i]".plist";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:|suhel| VALI|ver-r|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Please Help, my Iphone will not download my music.

Okay, so I just restored my Iphone and switched over to a new computer. All my music is on this computer and my Iphone 3GS will sync with the itunes, but when I press sync it simply syncs, and then says the sync is complete without downloading any of the music I have put up. I have no idea what is wrong, someone please help. I have not checked off my music to not be downloaded either.

Have you clicked on the Sync music button at the top of the Music tab in iTunes ?

PLEASE HELP! Itunes will NOT open

I've seen many posts with people saying their itunes will not open and gives an error message that says it has encountered a problem and has to close. Mine started doing this a couple days ago, and I believe it might have been after I updated either itunes or downloaded a Windows update.
I have tried probably everything and nothing is working. I have uninstalled and reinstalled itunes and quicktime (together and seperately). I've messed with msconfig, I've even tried reinstalling itunes from the cd that came with my ipod.
Someone please help!

hi Rachel!
At the moment I do not have quicktime installed. After messing with it so much, I gave up. But the message it was giving me was the same message itunes was giving me, saying it has encountered a problem and needed to close.
that would be the current problem. itunes won't run if you don't have QT on your system. (it will give you an "itunes has encountered a problem ..." message if you try to launch it under those circumstances.)
so let's try a standalone QT 7.0.4 reinstall again, taking a few additional precautions this time.
download and save a copy of the standalone QT 7.0.4 installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
if you get an error message on that install, let us know what it says. include error message numbers if you're getting any.
if the install goes through fine, check some things for us.
does Quicktime launch fine, or do you get an error message? if you get an error message, what does it say?
if your QT is launching fine, do you still get the "itunes has ..." message?
love, b

Please help. Mail will not download emails.

Please can someone help. Mail says that it's checking for email, but will not download anything, even though it shows that there are now 11 messages. This has been happening for over 24hrs. I have good wifi and 3G access and haven't changed any settings. The only difference in the last few days is updating OS via iTunes.

Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
If that doesn't work then try closing the Mail app completely : from the home screen (i.e.not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
Also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Help! Safari will not start...

I get the following error message...
"The application has failed to start because its side by side configuration is incorrect. Please see the application event log or use the command line sxstrace.exe tool for more detail"
All this is chinese to me, any help in English would be much appreciated!
Thanks
simon

We need to see a crash report, so restart Safari and when it crashes, copy the entire crash log and paste it into a reply window here. Notifying Apple is fine, but they will not respond, so you shouldn't expect that.
Mulder

Please help! Safari does not start due to a plugin failure. How can I remove librooksbas.dylib. Without being able to open safari. Finder does not find the file.

Please help.
iSafari does not start up due to an error caused by plug in librooksbas.dylib.
How can I remove this plugin without opening safari. Finder does not find the file, nor any other plugin.
Eric

For future reference, Safari Plugins are kept in Macintosh HD> Library> Internet Plugins.
To unhide the Library folder, open up Terminal (just type"Terminal" into spotlight) and type:
chflags nohidden ~/Library

Please Help. Flash will not show up

Maybe I'm missing something. I have installed Flash. When it
was done it took me to the Adobe page that said "you have
version..."
Yet I can't find the app. anywhere on my computer. When I do
a search 65 folders come up. The only thing that comes up in
Applications is flashplayertrust.app and that's through my epson
printer folder.
I have other media players installed. Quicktime, RealPlayer,
Adobe Media Player, Flip For Mac, Windows Media Player for Mac.
I did have Perian installed and I removed that to see if that
would help.
I have installed, un-installed, re-installed, restarted my
computer. Still nothing
I also repaired my disks.
Please help me out. What am I doing wrong here?

Sally,
OK since you using 2 computers, we will first focus on the one that will not uninstall iTunes, afterwareds we will get the ipod working on one PC first.
On the PC that will not uninstall iTUnes, goto control panel>add and remove and try if you can to uninstall iTUnes AND quicktime. Then go here and roll down to "Clean up iTunes installer files on the computer" http://docs.info.apple.com/article.html?artnum=93976
Once done disable any antivirus or security programs, then goto apple.com to download and install the latest iTUnes.
Also on BOTH pcs make sure you have "ipod updater 06-28-2006" you can download and install it here http://www.apple.com/ipod/download/
Once iTunes is properly installed on this PC, you need to only connect your nano to the main PC you use for now so we can get it working, then we'll focus on the other PC if needed

Please Help! iPod will not sync!

i plugged my ipod touch into the computer so i could transfer my purchases and it said "backing up ipod" so i waited a while and it finally finished. then it said there was an error and the screen on my ipod looks like this:
http://www.myallo.com/blog/wp-content/uploads/2008/08/connect-to-itunes.jpg
So i ejected it and put it back in. then the computer would not recognize my ipod and the connect ipod to itunes screen will not go away. i'm not sure what to do! please help! i would really appreciate any help because i need my ipod tomorrow night. thank you all so much :]

Just to clarify, you have synched your iPod before, right? This has happened a few times with my touch, and I would just suggest restarting your computer and iPod (by holding down the hold button). Then try synching again. Hope it works!

Please help, my Macbook will not update?

Please help me, I have a Macbook and when i turn it on it says that an update needs to be installed, so i close out all of my running programs and try to update it but then it says the update failed. Is there anything I can do?

I just tried the link you sent, and I hate to say it but it did not work Are there any other options?

Please Help! Itunes will not transfer to ipod!

Hi!!!
The first time my ipod was loaded, someone else did it for me. Now I am doing it myself, and because i am computer illiterate, it will not work. I plug everything into my computer correctly, itunes opens, pulls up my playlist. My ipod symbol shows up on the left side of itunes, (does not flash red) says that I can disconnect it, but nothing has been put on my ipod (all of my previous songs are deleted too... which I know would happen)... what am I doing wrong???
Thank you all very much

You need a third-party program. That is included here:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Please help: Windows XP will not install PLEASE

I know this maybe answered else where but I have limited computer access at the time and ANY help will be GREATLY appreciated.
K8N Neo2 Platinum w/amd64 3500
1 gig of kingston mem
200 gb and a 60 gb Maxtor sata drives (non raid setup)
A cd burner and a dvd burner
I can post and boot to bios with no problems and everything shows up fine.
I insert Win xp pro cd and everything goes well and then all of a sudden it starts saying it can't find files on the cd while copying them onto the hard drive. I have tried several times and it always happens, sometimes different files. I have also tried an Win XP Home cd with the exact same results. The Win xp pro cd came with the SP2 on it.
I have tried many combos on my drives: installing on the 200gb, installing on the 60gb, unplugging one or the other, plugging in to sata 1/2 and sata3/4!!!! I have also reinstalled all the hardware again, checking each cable as I went along. I also reseated the cpu and cleaned thermal compound, but fresh on and hooked up fan (Zalman cnps7000a)
I HAVE NOT installed the raid drives when xp ask for the f6 thing. I don't want raid, just 2 drives.
PLEASE Any help will be greatly appreciate!!!!!
LoneStar

Hi. I just popped onto the forums to post a topic almost identical to this one, but with a few key differences - so I'd thought I'd stick it in here instead of taking up space.
Here's the gist of things -
My Dad and I recently built a PC over Christmas (well, he built, I watched and drank tea.), and it worked fine - half life 2 was downloaded and then completed. Now however, the problems have begun. (this isn't about half life 2, by the way.)
First, the specs - (I know these need more detail, such as PSU and voltages. I'll add those soon.)
MSI K8N Neo2 Nvidia nForce 3 Ultra Chipset motherboard
Athlon 64 Bit 3000+ CPU
1GB Corsair RAM
160 GB Sata Hard Drive
nVIDIA GeForec 6800 GT
Windows XP Home Edition SP2
Bios V 1.3
Plus onboard sound, floppy/7-in-1 card reader and DVD/CD RW. I'll post the motherboard specs later, I'm at work at the moment and I can't remember them.
Right, down to business - I tried to connect and install an external wireless LAN card through a USB connection (I know this card works as it was used on my old PC) and to cut a long story short, I messed it up by using the wrong drivers - and I made things worse by trying to fix it in a hurry, basically screwing up windows. So, I'd thought I'd re-format the hard drive and re-install windows. It was a new PC, there was nothing important on it, and I thought it was about time I learnt how to do a format anyway.
Now the problem - despite formatting my hard drive (and thus removing the old, bad, copy of windows) Windows XP Home will now not complete its installation.
It gets through to the third part of the installation (i.e. my computer has rebooted twice so far) where it asks you questions like "Lets set up windows together" and "Lets choose your automatic update settings". Here, (and I've tried this formatting/reinstallatino twice) the PC reboots for no reason, and the standard "Your computer has restarted due to a failure" on a black screen with white writing pops up - offering to start normally, with last known good configuration or in safe mode.
Still with me? Phew, almost there...
Now, whatever I choose, the computer reboots again and then a BLUE screen with white writing pops up saying my computer was turned off in order to stop damage occuring. Here's a summary of the writing including what I thought were the important points:-
"DRIVER_IRQL_NOT_LESS_OR_EQUAL
Disable bios memory options like caching or shadowing
STOP: 0x0000000D1 (0x00FFFFE3, 0x00000002, 0x0000000, 0xF7AD24EB)
Usbochi.sys-address F7AD24EB base at F7ACF000, Datestamp 41107d6"
Also, two more important points. When my dad was putting together the PC, we made changes to the bios, AFTER windows was installed. (Although I'm at work and haven't got them with me yet - I'll post them later.) This means these changes are still present - could they be causing the problem? (And hence would resetting the CMOS help?)
Secondly, I have a SATA hard drive. I've already tried using the SATA drivers from floppy during windows installation, but when I do this the same problem occurs, even earlier - this time windows doesn't even finish copying basic setup files. It jams on "cdaudio.sys" and then crashes to the blue screen.
Any suggestions or ideas you guys have would be of great help - I'm all out of them myself!
(Also, one more point - I conducted the format by changing the bios boot setting to boot from CD, then booting from the windows CD, then deleting the partition/formating the HD/re-installion windows in this manner.)
Remember - a big shiney hug for the first person to help me back to half life 2 goodness!
Cheers,
Spurros.
EDIT - the floppy I used to install the SATA drivers had nforce 3 SATA RAID driver (G72-NVSA020) written on it.

PLEASE HELP! PP will not compile my timeline??????????????

I am SUDDENLY getting error messages and crashes. I have MONTHS worth of work placed into a timeline. It's time to start making screeners for others to see what I've done. A few days ago I exported the timeline, imported the mpeg2 file into Encore and burned a screener. Today - NO GO!. The same timeline, the same process. I keep getting the following useless message:
ERROR COMPILING MOVIE
Unknown Error
I tried rendering the work area first, no change. I have tried dynamically linking the timeline to Encore and also can not burn a disc. There's no error message in Encore, it just freezes up during the build process.
I have TENS OF THOUSANDS OF DOLLARS AND A YEAR OF MY LIFE bundled up in this timeline. Any help will be grately appreciated.
CS5.5. System is a 2009 MacPro, 24GB of RAM, 6TB of hard drive space on 4 drives. I tried changing the scratch disc, no go. I tried turning off all the audio tracks, no change. I tried turning off all the video tracks, no change.
Steve Keller

Since you don't provide much in the way of detail... here are some general guesses
As well as the below, right click the Encore icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems... To create a dual layer DVD (or a BluRay?), you MUST have Encore set to use the Run as Administrator option
Run as Administrator http://forums.adobe.com/thread/771202
Odd Errors http://forums.adobe.com/thread/670174
Long File Names or odd characters cause problems
Read http://forums.adobe.com/thread/588273
And #4 http://forums.adobe.com/thread/666558
And This Message Thread http://forums.adobe.com/thread/665641
Things and Software to AVOID when authoring/burning a DVD
Start --> http://forums.adobe.com/thread/608660
#2 has WHY Explained http://forums.adobe.com/thread/607390
Plus http://forums.adobe.com/thread/562941
Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc (send the author a PayPal donation if you like his program)
Photo Scaling for Video http://forums.adobe.com/thread/450798
-Too Large = Crash http://forums.adobe.com/thread/879967
Firewall = Crash http://kb2.adobe.com/cps/857/cpsid_85711.html
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
For Mac http://mediainfo.massanti.com/
And a comment... every day that ends with no problems... do a project "save as" with an incremental project name... movie001... movie002... and so on... so problems may be bypassed by going back a version or two

PLEASE HELP..G4 FW800 will not start up

Similar Messages

Maybe you are looking for