Please help I am about to break my 2 week old Ipod because it has frozen

My Ipod froze when I connected it to my computer and the computer isn't recognizing it. I tried holding the middle button to reset it, but that isn't working. PLEASE HELP. Do I need to send it away?

To reset it toggle the hold button a few times then, with it not in hold of course, hold both the centre and menu buttons down together for at least six seconds to reset it.

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