PLEASE HELP!! I can no longer hear audio downloads on iTunes.  Need this right away.

I just now went to the internet to download some audio files.  Really needed to listen to some and now all of a sudden get no sound from iTunes.  Even the songs I have on saved playlists in iTunes will no longer give sound.  The computer is showing that  my audio is all the way to the top and the volume level on the downloaded files is also showing maximum volume.  Why is this happening all of a sudden?  I have version 11.0.1 iTunes.  How do I fix this?

Went to call Tech Support and found out that the problem was in Apple/System Preferences/Sound/Sound Effects.  Somehow the Internal microphone - built in was not selected.  Was told that had to be selected in Sound Effects, Output, and Input.  Output needed to have Internal speakers selected.  Have no idea how I might have changed one of these selections.  Anyway, that solved the problem.  Thanks for the idea anyway, Limnos.

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