Please help! I can't open files in Photoshop 2014.2

I installed (and reinstalled and rebooted ad nauseum) Photoshop 2014.2 and now I can't open any files in Photoshop. When I click on a file in Bridge or in File Explorer, Photoshop will open but the file won't open.
I'm running Windows 8.1.  I've updated my graphics card driver. My files aren't corrupt, because I can open them on 2014 on my laptop. Please, please help! I'm dead in the water and this is my business!

What have you done for trouble.shooting other than re-installing (which would probably be pretty much moot anyway if one does not uninstall and use the clean script first)?
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

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