Please help....i cant add my email account

hi, i have recieved my new fone, and cannot add my email address to it, i also cant add a wi-fi connection, please can someone help me ..thanks all x

As asked above by unleashurself:
Do you have the BlackBerry Data Plan on your mobile provider account? You must, in order to get the personal email setup option. You will need to call your provider and have those services added to your SIM account.
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