Please Help! I cant even Uninstall Itunes
I have windows vista on my laptop. I have not been able to update my itunes for quite a while. It comes up with a box saying "the feature you are trying to use is on a network that is unavailable" I went thru the complete steps of trying to uninstall intunes that apples gives by going into my C: folder, etc.. It tells me I need permission to do that? I try to go into the control panel and it wont let me uninstall and gives me the same box message that i listed above.. My phone is running like crap and I need to update it and I cant even update to itunes 10 and can not even get old itunes off my computer.. Someone please tell me how I can get this off!!!
With that one, let's try the following procedure.
First, head into your Add/Remove programs and uninstall your QuickTime. If it goes, good. If it doesn't, we'll just attend to it when we attend to iTunes.
Next, download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any iTunes and/or QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.
Next, we'll manually remove any leftover iTunes or QuickTime program files:
(1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
(2) Open the Program Files folder.
(3) Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion.
(4) Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion. (Note: This folder may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(5) Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue. (Note: These files may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(6) Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
(7) Restart your computer.
Now try another iTunes install. Does it go through properly now?
Similar Messages
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I cannot update or install updates on itunes. It says that the location for that file does not exist. I cant even uninstall itunes as the same error message comes up.
Hi vindog60,
Thank you for using Apple Support Communities.
To troubleshoot this issue where you get an installation error with iTunes on your Windows PC, please follow the steps in the article linked to below.
Issues installing iTunes for Windows - Apple Support
Cheers,
Alex H. -
Can someone please help i cant connect to itunes from my iphone 4 ,,i had an iphone 3 and when i got my iphone 4 i changed my email address for new itunes account and my old phone which hubby uses is changed aswell ..for some reason i cant update my apps off m iphone & in itunes via pc it will say apps are all up to date but i have 25 apps that need updating please can someone help ,, i can download a new app but i cant update existing ones ,,,
very frustrated iphone user !!Changing devices is no reason to create a new Apple ID.
All content purchased from iTunes is permanently linked to the Apple ID it was purchased with.
To update apps purchased with the old ID, you MUST sign in with that Apple ID. -
Trying to update laptop with new version of I tunes, but it is telling me that I am on a network that is not available. I cant even uninstall I tunes to re-install either? Help
Hey JAK Entertainment,
Thanks for the question. I understand that you are experiencing issues with installing/uninstalling iTunes. The following resource may provide a solution:
"The feature you are trying to use is on a network resource that is unavailable" alert appears when you remove Apple software in Windows
http://support.apple.com/kb/TS3704
Additional Information:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks,
Matt M. -
I had itunes working properly for a long time till one day, it was configuring to open the program then i get a message out of nowhere that says could not acess network location %APPDATA%\ i cant even uninstall without this, whats the big deal?!
With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
You receive an "Error 1606" error message when you try to install or remove a Microsoft program -
Please help, desperately need to get iTunes back on my computer
Hello all, I will make this as short as possible.
I just installed a new, larger and faster HD on my Dell Inspiron 5150. It is the same brand as the other and is working fine. I use backup software and retored my HD to the same condition that it was in before the change. I started iTunes and retrieved my Podcasts and even loaded a CD on it. I was in the process of backing up the HD and I wanted to load the podcasts and CD onto my iPod. It would not connect to iTunes no matter what I did. I stopped the backup and it still would not connect.
I decided to re-install iTunes, went to the Apple site, downloaded the program and it would not install over the old version. I then deleted the older version using add/remove programs and tried to install. When I click on <<Run>>, I get a flash on the screen of Quicktime and then nothing. I then deleted Quicktime from the HD and the same thing kept happening.
I came here and saw a post about Norton so I disabled that and again the same. Then I saw a post about installing Quicktime first, same result. I can see <<quicktime>> and a progression bar for only an instant each time. I am rebooting between all these tries by the way.
Can anyone PLEASE help me to get my iTunes back. I do not have a disc. Can I buy one at Best Buy?? Everything is running fine but it just will not begin the installation.
If there is a solution on this board already, please point me to it. I need iTunes, I don't think I can function without it?? what could have gone wrong??? Again Please, PLEASE help me out.
Thanks so much in advance. I will keep searching for answers in the meantime.
Mike (PLEASE HELP)If your library was working on your computer and then popped up empty all of a sudden then this might be what you need...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
I am facing wifi and mobile 2G signal issue after upgrading to IOS 6 from IOS 5 in IPhone 3GS. The mobile carrier signal as well as WIFI suddenly drops zero and are then restored automatically. Sometimes i cannot conenct to WIFI even standing infront of WIFI router. Please help, restoring setting even didn't helped.
Update: my phone's connecting to the WiFi again. I don't know what did the trick. I did nothing since reinstalling the software. It hadn't worked then, it is now. I tried connecting to my dad's phone's hotspot( he uses a Moto G), and it worked. I then tried connecting to the WiFi at a friend's house, and when I came back home, my phone was able to connect to my WiFi! Is it of any significance that my friend's router doesn't require a password? My issue has been resolved( for now; I hope I'm not counting my chickens before they've hatched). For anyone facing a similar issue, I suggest you try everything I did:
1. Turn your router off for a minimum of 30 seconds, turn it back on and try connecting.
2. Click on the WiFi network you are connected to, scroll to the bottom, tap "Renew Lease".
3. Do a soft and hard reset.
4. Reset network settings.
5. Back your data up, erase all content from settings menu, restore from backup.
6. Reinstall your software( put it in recovery mode).
I am not sure which of the above worked for me. Make sure you try everything. If none of the above works, take it to a genius bar or an authorised service provider. Good luck! :) -
please help I have re installed itunes and still it takes half an hour to extract data then tells me the iPhone 'iPhone' could not be restored. The device cannot be found
That screen is saying it has gone into recovery mode and you need to use the instructions for attaching by recovery mode given in http://support.apple.com/kb/HT1808
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Good evening I would please help me, IGood evening I would please help me, I have problems with flash player when update on my computer Flash Player for windows 8, gives me error in the installation that is not apply on my computer. Please help. Thank You
First, confirm that ActiveX Filtering is configured to allow Flash content:
https://forums.adobe.com/thread/867968
Internet Explorer 11 introduces a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.
You can try to work around these issues by using Compatibility View:
http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11
If that is too inconvenient, using Google Chrome may be a preferable alternative. -
Please help! can't uninstall photoshop and bridge... I've ended my subscription and I don't need it anymore
Hi,
Please refer to the help document below to uninstall the apps:
Creative Cloud Help | Download, install, update, or uninstall apps
In case of any error message, please specify or paste a screenshot.
Regards,
Sheena -
Dear Apple – Please help me restoring my purched iTunes tracks on my ned laptop
Dear Apple – Please help me restoring my purched iTunes tracks on my ned laptop.
I've bougt some new songs and they just disappeared from my computer and my iphone. How do I get them back? Please help! I'm from Denmark - I don't know if that make any difference!?You are not addressing anyone working for Apple here. We are all just users such as yourself.
Regretably, the iTunes in the Cloud service is not available for music in Denmark:
http://support.apple.com/kb/HT5085. You will not be able to re-download any music purchases. You'll need to restore from your local backup. -
Please help me to clear my iTunes Store download queue.
Finally, I got it.
After spending most of Friday night on the issue, I found the following at ...
http://support.apple.com/kb/ts3297
Obviously, some srewed up downloads have been sitting in the download folder and causing a) crashes at start-up (since itunes will try immediately to continue the download after start up) and b) avoiding anything else to be downloaded (seems to be a kind of "first come- first to be downloaded"-arrangement).
I found several "downloads"-folders using Spotlight. Most likely, because I moved the iTunes library to access it from my account as well as from the account of my wife (at the same computer). I deleted all those downloads-folders and ... voila .. suddenly the downloads continued. Funny, that there have been more conflicts in the queue of app 20 files to be downloaded. Means, I could download 5 and the problem came back. I repeated the procedure and could continue with the remaining 15 files.
After all, iTunes' download behaviour is back to normal. Songs, movies, apps, podcasts can be downloaded without any issue.
Stefan -
HT1751 Dear Apple - Please help me restoring my purchased itunes album on my PC
Dear Apple - Please help me restoring my purchased itunes album on my PC and Iphone
You are not addressing anyone working for Apple here. We are all just users such as yourself.
Regretably, the iTunes in the Cloud service is not available for music in Denmark:
http://support.apple.com/kb/HT5085. You will not be able to re-download any music purchases. You'll need to restore from your local backup. -
HT5085 Dear Apple -please help me restoring my purched itunes tracks on my laptop
Dear Apple please help me restoring mu purched itunes traks on my labtop
Download Past Purchases > http://support.apple.com/kb/HT2519
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HT201272 Dear Apple – Please help me restoring my purched iTunes tracks on my iPad
Dear Apple – Please help me restoring my purched iTunes tracks on my ipad mini
We are fellow users here on these forums, you're not talking to iTunes Support or Apple.
Music can't currently be re-downloaded in all countries. If you are in a country where music can be redownloaded, and if it's still in the store, then it will show in the Purchased tab in the iTunes store app on your iPad. If some of your music purchases show there but not all, then check to see if any are hidden : http://support.apple.com/kb/HT4919
If you aren't in a country where you can re-download music, or if it's no longer in the store, then you will need to re-sync it from your copies on your computer's iTunes (or your backup of your downloads). If you haven't got a copy of your library anywhere then for the tracks that are still in the store you can try contacting iTunes Support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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