Please help. I disabled my ipod a while ago and whenever I try to sync it into itunes to reset it, it says I need to enter the password to the ipod but I obviously cannot.
My ipod has been disabled and I need to use it because I broke my iPhone. Please somebody help me reset it? When I tired to sync it into itunes before it would even let me it said I need to type my password into my ipod but I obviously can't when it's disabled..
Follow the directions here: http://support.apple.com/kb/HT1212
Similar Messages
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I just got an iTouch and whenever I try to sync it to iTunes it keeps poping up with a message that says something like "cannot sync or read file". What should I do?
Is the error message:
"Attempting to copy to the disk <iPod name> failed. The disk could not be read from or written to."
if it is try:
http://support.apple.com/kb/HT1207
If not, what is the wording? -
hey i broke the screen on my ipod touch 4th Gen and im trying to do a backup on the data but it says I need to enter a passcode on my ipod but the screen dosent work so what can I do.
You can't backup the iPod t iTunes then. You will have to use an existing iTunes backup.
If iCloud backup is turned on and the iPod is still working (not disabled), the iPod will automatically backup daily if an internet connection is available and the iPod is connected to a charging source. -
I can not get my email to send through my iPad email. The email works for all other options. The error says I need to enter a password in setting, but I have entered the password numerous times to no avail. Any ideas?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Cheers, Tom -
My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo. -
My ipad is disabled and says I need to connect to itunes. When I connect to itunes it says I need to enter a passcode on my ipad however there is no place to enter as passcode. The screen is locked.
You need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097 -
i got an ipod from a friend and i tryed to start it up and it is stuck on the connect to itunes screen, it wont even pop up on itunes it says i have to put in my password to continue but i cant because it is stuck please help me!!!!!!!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Help me please, how do i get the disabled frozen screen to go back to normal? the number screen doesnt even pop up so i can enter my password. its just frozen on the screen!!??
See Here and follow all the steps...
http://support.apple.com/kb/HT1808 -
ipod touch is saying it is disabled and to connect to itunes but when i do it asks for a password ?
copied from iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
If the issue continues after updating and restoring your device, refer to this document. -
After attempting to install the new update, my iPhone is requesting to be pugged into iTunes. On the screen is a picture of iTunes and a cord. When I plug it into my MacBook air it will no recognzie it - though it did so in the past. I attempted a number, if not all, suggested I could find posted but nohting worked. As per one reconmondation, I have attempted to plug it into my PC (Which I don't use often - so I had to do all the updates). My PC recognized the phone and said that my phone was in recovery mode. So, I allowed iTunes to do its thing - iTunes said it was installing updates and recovering the phone (which took about an hour). When it was done, iTunes informed me that the phone needed recovery. So, I clicked recovery. It went through its thing then popped up with an error message 4013. When I requestion further information (button on the bottom), it opens a blank workd document (not really sure what that is about). After the error message, I reset the compuer and plugged it back in. Clicked the restore button but I received the same error message again.
I have also tried to plug it back into my Mac but still no luck.
On both my Mac and PC I have
- Done all the update to both software and iTunes,
- Reset the computer (multiple times)
- reset the phone - but the picure of iTunes and cord remains
- tried different cords
- disabled my security settings
- tried different USB ports
I am at a loss. This is my only phone so I am unable to call apple support. Plus I live in a small town, so there are no apple aproved stores near by.
Thank you in advance for your helpSpent hours trying everything suggested and finally this morning hit on a solution. iTunes must be run as an administrator. Even though you are logged into your PC as an administrator, using the iTunes shortcut does not make you an administrator in iTunes. I found this out by using the diagnostics in iTunes and reading through the results report.
I am using Windows 7, so I clicked the start button and right clicked on iTunes and selected "Run as an adimistrator". The first restore attempt got the 4013 error. I then did the DFU thing, hold power and home buttons for 10 seconds, release power and continue holding home for 10 more seconds.
iTunes gave me the restore message and I clicked it. I clicked the restore iPhone button and it started. The drivers loaded a couple of times. I got the apple logo with the progress bar and this time instead of disappearing, it started to fill in.
End result, a successful restore to factory settings and a happy 14 year old.
Hope this helps others. -
My ipod touch is disabled. When I try to restore it my itunes says I need to download ios5, but I cant donload it because its disabled. What do I do?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I am not very tech savy & I thought I hadn't installed Mac OS X Snow leopard .After I installed it I went to tether with my Iphone but Itunes wont even recognise it and no one will help me
krystiefrommorayfield wrote:
I am not very tech savy & I thought I hadn't installed Mac OS X Snow leopard .After I
installed it I went to tether with my Iphone but Itunes wont even recognise it and no one will help me
You connect your iPhone to iTunes through the Sync Process...
See Here
Syncing with iTunes
From Here
http://www.apple.com/support/iphone/syncing/
http://www.apple.com/support/iphone/ -
Help please! This has never happened before when I got my iPod touch.
No, no way to reset it. Wouldn't be much of a security feature if there was a way around it :-)
If you want to save your data that is not already backed up, you will have to restore from a backup made before you turned on restrictions. If you are ok with starting fresh, simply restore as new.
Follow these instructions: http://support.apple.com/kb/ht1414 -
How can I access my apps? They are all greyed out in itunes. I have tried restoring my iphone to factory settings but that didn't work. I have a feeling it may have something to with the restrictions settings on my phone restrictions are on) but it won't allow me to change the restrictions without putting in a passcode. I don't remember ever having a passcode and after several attempts have not been able to get the right code.
Also. on my phone, in settings, personal hotspot, iCloud and Twitter are greyed out. And, the App Store icon is missing from my screen as well.
Can anybody help me with this?
Thanksyep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this! -
We purchased an app called infinity blade and when trying to sync it to our 3rd gen ipod touch a message pops up on computer the it is not compatible to this ipod?
Let me guess; you bought an iPod Touch that was labeled as an iPod Touch 3rd gen 8 gigabyte. first off that doesn't exist, apple resold the 2nd gen 8gb when the 3rd gen came out, as it would be a cheaper option for people. the 2nd gen is severely slower than the 3rd gen, and so infinity blade can not run on it, as many current games cannot as they are too powerful and barley work on a 3rd gen already, playing choppily and they lag a ton. Check to make sure the app requirments in the side of iTunes store says your device can work. Many stores labeled the re-release or the 2nd gen, which included the then current update which would have cost money for older devices, as a 3rd gen for some reason, even though Apple did not. If you do not believe me, check on apple for the list of iPod's that exist, labeled "Which iPod do I have?" also, you can check to see if you can update to iOS 5.0.1, the current iOS version, which can only be put on 3rd gen iPod touches and above, without a hack, as there is no more that can be put on older devices, as the new features require a faster CPU and more RAM, again, not enough in a 2nd or lower.
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