Please help, I HATE Apple right now!

Hi everyone, I'm really at my wit's end here. I am a poor student, made even poorer with my purchase of an iMac in January to help me with my course. I was in love with the machine til March, when it started to switch itself off intermittently, a problem that has been widespread among mid 07 iMacs. Here's where the problems started...
I sent the machine away for repair, but only after spending about £20 of phone credit on the support line. My big problem is I don't have access to a land line. Anyway, the machine came back and all they'd done in the 2 weeks they had it, according to the work sheet, is change the power supply. Then 3 weeks later, the problems started again, only this time the machine started getting more noisy as well.
I put off sending it back again, because I needed the machine for my digital animation project, and the resetting problem would only occur very infrequently. Over the months the problems have become more prominent, and now I have finished my course I want to send it off for repair, but I refuse to have the same thing happen again, and that includes spending a fortune on the phone bill! So, I called Applecare earlier, and the conversation went:
ME: Before we start, can you call me back as I don't have access to a land line and already paid £100 for my warranty
THEM: I'm afraid we don't do outbound calls
ME: What? I want to speak to a supervisor please
THEM: (sighs) one second (HOLD MUSIC)
After about 2 minutes I put the phone down, I'm not holding for 5 minutes only to have the supervisor say the same thing.
So fellow Apple owners, what can I do? Can I email someone who has a bit of authority and beg/demand/seek sympathy? Or do I HAVE to call them, and hope someone will phone me back? Sorry it's a very long post but I just wanted to give you some background so you got a sense of the trouble I, and probably numerous others, have had. It might even make someone think twice about buying an Apple machine. I certainly hope so, because I'll definitely be selling mine after it's repaired, my love affair with Apple quickly turned sour.
Thanks in advance.

Hello noise:
Welcome to Apple discussions.
I think I would be frustrated as well. Call Applecare and ask to speak to customer relations (not technical support). Explain your well documented problem to them and ask for warranty support (If it were me, I think I would request a replacement computer).
Barry

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